Client Servicing Executive

Job Title: Client Servicing Executive

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About Koffeetech Communication

Koffeetech Communication is a full-service digital marketing agency focused on delivering impactful strategies, innovative campaigns, and powerful brand stories. With a passion for creativity and results, we work with a wide range of clients to elevate their digital presence and drive growth.

Role Overview

Client Servicing Executive

Key Responsibilities

• Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication.
• Understand client objectives and translate them into actionable briefs for internal teams.
• Coordinate with creative, content, and digital teams to ensure timely and effective execution of campaigns.
• Manage project timelines, budgets, and deliverables.
• Prepare presentations, proposals, and reports as needed.
• Identify opportunities to grow accounts and upsell services.
• Resolve client issues with a solution-oriented mindset.

Requirements

• Bachelor's degree in Marketing, Advertising, Communication, or related field.
• 1–3 years of experience in client servicing/account management, preferably in a digital marketing agency.
• Strong understanding of digital marketing (social media, content, SEO, PPC, etc.).
• Excellent communication, presentation, and interpersonal skills.
• Ability to multitask, stay organized, and work under pressure.
• A positive attitude with a client-first mindset.

What You’ll Get

• A dynamic, fast-paced work environment with creative freedom.
• Opportunity to work with top brands and innovative campaigns.
• Professional development and learning opportunities.
• Competitive salary and growth path within the organization.