Client Services Manager

Greenroom:

Greenroom is an award winning social media agency based in Bangalore and Mumbai. We are one of the top 5 in the country in influencer marketing. We work with some of the largest consumer clients in the country and have executed more than 250 successful campaigns until now. We believe we have a USP in being able to combine data, strategy and creativity in our campaigns and have been able to produce great results in this domain because of this unique ability.

Responsibilities:

• Be a part of the sales and servicing team
• Responsible for achieving set revenue annual targets
• Service existing clients and increase business from the respective agencies and clients vis-a-vis: pitching interesting ideas and solutions to brands on a constant basis to suggest new ways and means to use social media, influencers and branded content
• Network with and build relationships with clients and agencies
• On board new clients and be a part of creative pitches
• Conceptualise innovative influencer and content marketing ideas to expand scope
• Have a thorough understanding of the social, content, influencer, digital marketing space
• Learn and develop best practices for social media marketing
• Build processes and templates to ensure high-quality campaigns
• Meet with clients regularly and respond to client queries on a regular basis
• Stay up to date with market, industry and domain developments
• Contribute to the organisation's knowledge repository
• Work in line with the organisational value set

Expected competencies

• Good problem solving skills in an ambiguous and unstructured environment
• People management
• Excellent attention to detail and deep understanding of the online content space
• Strong written and oral communication skills
• Ability to multi task and handle multiple projects at the same time

Preferred Qualifications

• Digital agency experience is a must.