Client Service Professional

Job Description In this role at Alchemy IBS Private Limited, you will be a Client Service Professional based in Kochi, responsible for managing client services, ensuring customer satisfaction, and addressing customer service needs. Your day-to-day tasks will include communicating with clients, resolving queries, and supporting the finance team. Key Responsibilities - Manage client services and ensure customer satisfaction - Communicate effectively with clients to address their needs - Resolve customer queries in a timely manner - Support the finance team with relevant tasks Qualifications - Possess Client Services and Customer Service skills - Strong Communication and Customer Satisfaction skills - Basic understanding of finance-related processes - Excellent interpersonal and problem-solving skills - Ability to work effectively in a team-oriented environment - Experience in a client-facing role is a plus - Bachelors degree in Business Administration, Finance, or a related field,