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Deutsche Bank
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Client Service Analyst

Client Service Analyst

Deutsche Bank

2 - 6 years

6 - 10 Lacs

Pune

Posted:3 days ago| Platform:

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Skills Required

foreign exchange branch operations trade operations fema db companies act trade finance oracle company law investment banking dbms trade settlements sebi sql server sql jcl java cobol cics vsam finance unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job TitleClient Service Analyst
Corporate TitleAnalyst
LocationPune, India
Role Description

Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too.

Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.

What well offer you

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Accident and Term life Insurance

Your key responsibilities

E nsur e stri ct adh er en ce t o a ll i nt erna l an d exte rn al gui deli ne s ( KY C & M on ey A nt i L aun dering s, Au dit s)

Ensur e prope r monitorin g of ex pen se s a nd control ling co st s, waive r trackin g & lea d ma nageme nt

Ensure proper display of all Regulatory Circulars in t he Are a

Accurate processing of all account opening forms MF applications

Voucher Ma nag ement , R ul es o f Cu sto di anshi p , Ke y Ma nag eme nt guideli ne s, ar efo llowe d wit hout any de vi atio n

Excepti on h an dling / d ef err al tr acki ng and monit ori ng

Su spi cio us tra nsa cti ons , l ar ge ca sh txn' s, N R Cr edit s ar e review ed an d t he n ecessary pr ocess i s fo llow ed a s p er th e guideli nes l ai d

En sur e Ar ea h as a cl ea n M yst ery Shop pin g Au di t rep ort b ot h b y Int ern al a s w ell a s E xt erna l a uditor s

Ensur e pro pe r tra cki ng , re sp onses a nd cl osure s of all Cu st ome r Com plai nt s withi n th e commi tte d TA T' s.

Ensuring best in cla ss se rvi ce st andar ds t o al l t he Are a cu stomer s b y synergi zi ng wit h al l t he ch ann el s i n th e Ar ea

E nsuri ng prope r c ont rol s a nd a cce ss i s mai ntai ned t o th e Cash / L ocker Ar ea at a ll tim es. A ny suspi cio us tra nsa ctio n mu st imm ediat e! be r epo rte d t o t he supe rvi sing offi cer

Your skills and experience
Knowledge on FEMA/Foreign exchange and trade operations will be preferred

Client service excellence

Experience in overall branch operations for 10 years

How well support you

About us and our teams
Please visit our company website for further information:https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

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Client Service Analyst