Client Relationship Manager

About the Role

The Client Serving Specialist will play a crucial role in ensuring client satisfaction and managing relationships. This position requires a proactive approach to problem-solving and a strong focus on delivering results.

Responsibilities

• Manage client accounts and serve as the primary point of contact.
• Develop and maintain strong relationships with clients.
• Identify client needs and provide tailored solutions.
• Collaborate with internal teams to ensure client objectives are met.
• Monitor client satisfaction and address any issues promptly.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Proven experience in client service or account management.

Required Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Preferred Skills

• Experience with CRM software.
• Knowledge of industry trends and best practices.