Client Relationship Manager

Job Title: Client Relationship & Account Manager

Experience: 2–3 Years
Location: Mumbai (Hybrid or Remote-Flexible)
Work Schedule: 6 days/week (flexible hours)
Openings: 1–2

About the Role

This role involves managing relationships with clients, teachers, students, and internal teams. You’ll be responsible for day-to-day coordination, communication, and follow-ups—ensuring smooth operations and a high-quality experience. We're looking for someone confident, organized, and proactive, with a background in account management or client servicing.

Key Responsibilities

• Coordinate with clients (parents/students) and internal teams
• Maintain regular communication and manage feedback loops
• Support scheduling, follow-ups, and issue resolution
• Help improve service quality and client satisfaction

Requirements

• 2–3 years of experience in client servicing or account management
• Strong English communication and interpersonal skills
• Ability to multitask and manage multiple relationships
• Positive, energetic attitude and willingness to take initiative

Why Join Us

• Collaborative, people-first culture
• Strong exposure to operations and client strategy
• Flexibility and competitive compensation

Job Types: Full-time, Permanent

Pay: Up to ₹50,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• What is your monthly last in hand salary
• Do you have a laptop
• Are you comfortable with the working location Mumbai Powai

Experience:

• Total: 2 years (Preferred)

Location:

• Mumbai, Maharashtra (Preferred)

Work Location: In person