Client Relationship Manager

The key responsibilities for this role include ensuring all leads from clients are effectively followed up on post order placement, with regular updates and communication to meet client expectations and adhere to deadlines. Additionally, providing exceptional after-sales service to existing clients is crucial to maintain satisfaction and foster long-term relationships. Actively collecting genuine client feedback to enhance products, services, and overall client experience is essential, with improvements implemented based on insights gathered. Resolving client queries promptly with professional solutions and clear communication is also a core responsibility. Offering relevant and detailed information about the company's products and services tailored to client requirements, ensuring clients are well-informed about available options and features is crucial. Acting as the primary point of contact for complaints or escalations and efficiently handling and resolving any issues to address client concerns satisfactorily is also part of the role. This is a full-time position with a day shift schedule and requires in-person work at the designated location.,