Client Relationship Manager

Job Description

We are looking for a proactive and customer-focused Client Relationship Manager to manage and grow relationships with our clients. The ideal candidate will serve as the key point of contact, ensure client satisfaction, and support business growth through effective account management.

Key Responsibilities

• Manage assigned client accounts and act as the primary point of contact
• Build and maintain strong, long-term client relationships
• Understand client requirements and coordinate with internal teams for smooth service delivery
• Handle client queries, feedback, and escalations in a timely manner
• Ensure high levels of client satisfaction and retention
• Identify opportunities for upselling and cross-selling
• Support contract renewals and follow-ups
• Maintain accurate client records and reports

Requirements

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field
• 2–5 years of experience in client servicing, relationship management, or Client handling
• Strong communication and interpersonal skills
• Problem-solving and negotiation abilities
• Ability to manage multiple clients and priorities

Preferred Skills

• Experience in hospitality, tourism, or service-based industries
• Client-facing or account management background

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person