Posted:2 days ago|
Platform:
On-site
Full Time
CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION
➢ Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to
the concern.
➢ Understand client queries and solve them in any manner.
Key skills for Client Relationship Management :
➢ Polite disposition.
➢ Ability of rigorous followup.
➢ The ability to communicate confidently – both through speaking and
writing – with colleagues and clients.
➢ Ability to understand the circumstances and act accordingly.
➢ Proactive.
➢ Thorough knowledge of products/services.
➢ Always available on calls.
Job Types: Full-time, Fresher, Volunteer
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
Work Location: In person
CrunkMart Pvt Ltd
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