Client Relationship Intern

Role Overview: You will be joining Globiva, one of India's rapidly growing Business Process Management (BPM) companies, with a primary focus on providing exceptional customer experiences. Since the establishment in early 2018, Globiva has built a team of over 5000 dedicated employees, catering to more than 40 clients through delivery centers in Gurgaon, Bangalore, and Kolkata. The core values at Globiva prioritize putting employees first, delivering value, and maintaining a strong customer-centric approach. The service offerings include customer interaction, content curation, and finance & accounting. Key Responsibilities: - Support customer service activities and ensure high levels of customer satisfaction - Manage client communications and analyze feedback from customer interactions - Uphold superior standards of customer service and assistance to create exceptional customer experiences Qualifications Required: - Strong skills in customer satisfaction, customer service, and effective communication - Analytical capabilities with excellent interpersonal and problem-solving skills - Ability to work independently and collaboratively within a team setting - Bachelor's degree or currently pursuing a degree in Business, Management, or related field Additional Company Details: Omit this section as there are no additional details about the company mentioned in the job description.,