Client Relationship Intern

You will be joining Globiva, one of India's rapidly growing Business Process Management (BPM) companies, with a primary focus on providing exceptional customer experiences. Since their establishment in early 2018, they have built a team of over 5000 dedicated employees, catering to more than 40 clients through their delivery centers situated in Gurgaon, Bangalore, and Kolkata. At Globiva, they prioritize their core values of putting their employees first, delivering value, and maintaining a strong customer-centric approach. Their service offerings encompass a wide range, including customer interaction, content curation, and finance & accounting. - Supporting customer service activities and ensuring high levels of customer satisfaction - Managing client communications and analyzing feedback from customer interactions - Upholding superior standards of customer service and assistance to contribute towards exceptional customer experiences To excel in this role, you should possess: - Strong skills in customer satisfaction, customer service, and effective communication - Analytical capabilities, along with excellent interpersonal and problem-solving skills - The ability to work independently and collaboratively within a team setting Ideally, you should hold a Bachelor's degree or be currently pursuing a degree in Business, Management, or a related field.,