Client Relationship Executive

About Us:

The Marriage Fit is a fast-growing organisation working at the intersection of psychology, education, and technology. We provide transformative relationship and learning solutions, combining professional expertise with innovative delivery methods.

Role Overview:

We are seeking a motivated and detail-oriented client relationship executive with over 2+ years of experience to join our team. This role primarily involves managing client inquiries, maintaining accurate records of all interactions, and efficiently scheduling appointments and follow-ups.

You will play a pivotal role in fostering strategic collaborations, driving sectoral engagement, and ensuring high-value outcomes for our clients and partners.

Key Responsibilities:

• Reach out to potential clients to provide information, answer questions, and generate interest in our couple counselling.
• Clearly explain counseling options, session formats, and pricing to interested individuals.
• Assist clients in scheduling counseling sessions and booking appointments with therapists.
• Build rapport and engage people through warm, empathetic, and professional conversations.
• Encourage individuals to take the next step, such as joining a webinar or booking a consultation.
• Follow up with registered webinar participants via calls, WhatsApp, and email.
• Accurately update and maintain records in the CRM system.
• Coordinate appointments and follow-ups to ensure a smooth and positive experience for clients.
• Address client concerns promptly and provide clear, helpful information about our counselling options.
• Help develop meaningful, long-term relationships with clients.

Qualifications:

• Bachelor’s degree in any discipline
• B.Sc. degree will be an advantage
• Strong communication, presentation, convincing, and negotiation skills
• Proven ability to build networks and maintain professional relationships across sectors
• Strategic mindset with strong execution capabilities and problem-solving skills
• Excellent organisational skills, with keen attention to detail and adherence to timelines

What We Offer:

• Direct exposure to business development, sectoral partnerships, and strategic collaborations
• Fast-track growth into leadership and senior management roles
• Startup environment with high ownership, autonomy, and hands-on learning
• Opportunity to contribute to a transformative mission at the intersection of psychology, education, and technology

Work Timings:

• 10:00 AM – 7:00 PM, Monday to Saturday
• One Sunday per month will be a working day, with a compensatory day off provided on the following day.
• Work from Office (HSR Layout, Bangalore)

Employment Type: Full-time | On-site | Bangalore (HSR Layout)

Pay:

• 20,000-35,000 (based on the experience and interview performances)

Location:

• Bengaluru, Karnataka (reliable commute or relocation before joining required)

Note:
Interested candidates who meet the above criteria may directly reach out to me on WhatsApp at +91 96635 02920 with the following details:

• Full Name
• Updated CV
• Role Applied For
• Years of experience

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Application Question(s):

• Female

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Customer acquisition: 1 year (Preferred)

Location:

• HSR Layout, Bengaluru, Karnataka (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person