Therapy Admin Executive

Position Overview: Marriage Fit is seeking a dedicated and organized Therapy Admin Executive to join our team. This role involves managing client inquiries, ensuring accurate documentation of all interactions, and coordinating therapy appointments and follow-ups. The ideal candidate will have a customer-focused approach and excellent administrative skills to support a seamless therapeutic experience for clients.

Key Responsibilities:

• Professionally manage and guide client inquiries related to therapy services.
• Clearly articulate and explain therapeutic services to clients, ensuring their understanding and comfort.
• Maintain and update comprehensive records of client interactions, including therapy schedules, progress notes, and transaction details.
• Coordinate between therapists and clients to streamline session scheduling and follow-ups.
• Address client concerns promptly and provide accurate information regarding therapy services and procedures.
• Manage financial transactions with accuracy and ensure proper documentation.
• Uphold confidentiality and adhere to ethical guidelines in all client interactions and record-keeping.
• Monitor and manage therapy-related administrative tasks to ensure smooth daily operations.

Qualifications:

• Completion of 12th standard or a Bachelor's degree (preferred in Psychology, Social Work, or related field).
• At least 1 year of experience in an administrative or client-facing role, preferably in a healthcare or therapy setting.
• Excellent communication, organizational, and multitasking skills.
• Basic understanding of therapeutic practices or willingness to learn about therapy-related services.
• Proficiency in handling schedules, maintaining client confidentiality, and resolving queries effectively.
• Familiarity with clinical or therapy software (preferred but not mandatory).

Work Schedule:

• Timings: 10:00 AM - 7:00 PM
• Days: Monday to Saturday

Compensation:

• Salary Range: ₹15,000 - ₹35,000 (based on experience and qualifications)

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Education:

• Master's (Preferred)

Experience:

• Customer support: 1 year (Preferred)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person