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Client Relationship Executive || Naukri.com || Noida

Client Relationship Executive || Naukri.com || Noida

Info Edge

1 - 5 years

4 - 5 Lacs

Noida

Posted:3 months ago| Platform:

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Skills Required

Customer Service Customer Satisfaction Customer Life Cycle Management Customer Retention CSAT Customer Management Customer Handling Customer Engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi, Naukri.com is hiring for Customer Support for Noida location. Kindly find the details below. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales handholding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working Rotational offs

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www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Client Relationship Executive || Naukri.com || Noida

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Client Relationship Executive || Naukri.com || Noida

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Info Edge