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Jobs in bengaluru
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Medi Assist
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Client Relationship Executive

Client Relationship Executive

1 - 2 years

|

2 - 3 Lacs

Posted:21 hours ago| Platform:

Apply

Skills Required

client management communication skills client retention query resolution english client support client coordination client relationship management query handling hindi client relationship client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Business retention
New Market & Business Need Analysis
Ensuring SLA & KPI Adherence- Lowering of penalties
Service delivery, Process improvement and enhanced customer satisfaction (creating a wow factor for the customer)
People Management (direct reportees)
Excellent communication & presentation skills
Customer oriented Direct clients and their customers
Domain Knowledge
Customer Orientation
Problem Solving & Decision Making
Effective team & client Management

Preferred candidate profile

Any Graduate
Experience in relevant field: 1-2 Yrs.
Must know English and English Language
Must be from Karnataka

** Might have to travel to client location for meetings 2-3 times in a week

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Hospitals and Health Care

Bengaluru Karnataka

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