Client Relationship Executive(Kochi)

0 - 3 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Client Relationship Executive will serve as the primary point of contact for clients, ensuring smooth communication, satisfaction, and long-term relationship building.

Key Responsibilities:

  • Communicate regularly with clients to understand their needs and expectations.
  • Act as the bridge between clients and internal teams (videography, content, marketing).
  • Ensure timely delivery of client requirements.
  • Maintain strong client relationships to encourage repeat business.
  • Resolve client issues and escalate when necessary.
  • Assist in client onboarding and documentation.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Organizational and multitasking skills.
  • Problem-solving attitude with client-first thinking.
  • Ability to handle pressure and meet deadlines.
  • Bachelor s degree in Business Administration, Communications, or related field.
  • Prior experience in client servicing, account management, or customer relations (preferred).

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