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Client Servicing Team Lead

Client Servicing Team Lead

Whizz HR

1 - 7 years

3 - 9 Lacs

mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

manager client servicing sales development strategic partnerships outbound sales research

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to lead our Client Servicing Team. The ideal candidate will have a strong background in client servicing and team management, with excellent communication and interpersonal skills.

Roles and Responsibility

Manage and oversee the daily activities of the Client Servicing Team to ensure high-quality service delivery.
Develop and implement effective strategies to enhance client satisfaction and retention.
Collaborate with cross-functional teams to identify and address client needs and concerns.
Provide guidance and support to team members to improve their skills and performance.
Analyze and resolve complex client issues in a timely and efficient manner.
Foster a culture of excellence within the team to drive continuous improvement.

Job Requirements

Proven experience in client servicing or a related field, with a minimum of 5 years of experience.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and decision-making skills, with attention to detail and accuracy.
Experience working with clients across various industries, focusing on delivering exceptional service.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Client Servicing Team Lead