Client Relations Officer

Role Overview: You will be working as a Customer Relations Officer at Sevakh Global, based in Kochi. Your primary responsibility will involve handling customer inquiries, providing customer support, managing client relations, and ensuring overall customer satisfaction on a daily basis. Key Responsibilities: - Handle customer inquiries and provide timely and effective customer support - Manage client relations by maintaining strong relationships with customers - Ensure customer satisfaction by addressing their needs and resolving any issues that may arise - Prioritize and multitask efficiently in a fast-paced environment - Utilize analytical skills to assess customer needs and provide appropriate solutions - Demonstrate excellent communication skills and a customer-centric approach - Previous experience in a customer-facing role would be beneficial Qualification Required: - Strong interpersonal skills and customer support abilities - Analytical skills in assessing customer needs and resolving issues - Experience in client relations and maintaining customer satisfaction - Ability to prioritize and multitask effectively in a fast-paced environment - Excellent communication skills and a customer-centric approach - A bachelor's degree in Business Administration, Communication, or a related field would be preferred.,