Client Relations Executive

We are hiring a Client Relations Executive to manage and support our clients from Europe and the US.
This role requires someone with excellent English communication skills, a proactive mindset, and a passion for client service.
The ideal candidate will have 1–2 years of experience in client handling or international support, preferably in the IT or services domain.Key Responsibilities:

• Act as the main point of contact for foreign clients from Europe and the US, ensuring professional and timely communication
• Understand client requirements and coordinate with internal teams
• Build and maintain strong relationships with international clients through email, calls, and virtual meetings
• Maintain detailed client records, prepare reports, and update CRM tools
• Assist in the preparation of proposals, presentations, and other client-facing documents
• Ensure high levels of client satisfaction by managing queries and providing solutions proactively
• Coordinate across departments to ensure smooth project execution and support

Requirements:

• 1–2 years of experience in client service, client coordination, or support (preferably in IT/tech industry)
• Excellent verbal and written English communication skills
• Confident, presentable, and comfortable dealing with international clients
• Good knowledge of MS Office tools (Excel, Word, Outlook)
• Ability to multitask and handle time zone differences
• Bachelor’s degree in Business, Marketing, Communications, or related field

Preferred:

• Female candidates
• Prior experience in IT services, BPO, or working with international clients
• Knowledge of CRM tools or project management platforms

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person