Client & Project Management Executive

As a Client Communication & Project Management Executive at our company, you will be responsible for maintaining strong client relationships and ensuring seamless communication. Your role is crucial in enhancing client satisfaction and driving long-term retention. - Act as the main liaison between the company and clients, handling all forms of communication. - Understand client needs and provide timely and effective support. - Coordinate with internal teams to ensure client requirements are met. - Maintain detailed records of client interactions using CRM tools. - Follow up with clients regularly to ensure satisfaction and address concerns. - Assist in onboarding new clients and identifying opportunities for upselling. - Prepare regular reports on client feedback and communication metrics. To excel in this role, you should have: - Bachelors degree in Business, Communications, Marketing, or related field. - Freshers to 1 year of experience in a client-facing or communication-focused role. - Excellent verbal and written communication skills in English. - Strong interpersonal and relationship-building abilities. - Ability to manage multiple tasks and work under pressure. - Proficiency in CRM tools, email communication, and basic office software. - High level of professionalism, patience, and empathy.,