Client Engagement & Delivery – Data Collection & Annotation

4 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About The Role

We are hiring for a Client Engagement & Delivery role to manage end-to-end data collection andannotation projects for training AI/ML models. This is a client-facing, high-ownership role where youwill work closely with both clients and internal teams to ensure smooth execution and timely delivery.Candidates with prior exposure to AI data collection or annotation workflows will have a strongadvantage. We also welcome applicants with client-facing delivery experience in operations, BPO/KPO,IT services, outsourcing, digital agencies, or project management who can adapt quickly to project-drivenenvironments. This is a non-tech role.Work Timing Flexibility (Important)
  • Many of our clients are US-based, and certain reviews or discussions may occasionally require
overlap with US time zones.
  • The role requires flexibility for late evening or night coordination when necessary (not daily).
  • If a candidate is working in a US-aligned shift, we do not require them to be in the office
during those hours.
  • Total working hours remain standard (8–10 hours/day).
  • Flexibility is only expected to manage key client touchpoints, not continuous night shifts.
This ensures smooth client communication while maintaining a healthy work-life balance.
Key ResponsibilitiesClient Engagement & Communication
  • Serve as the primary point of contact for clients
  • Understand requirements and translate them into actionable tasks
  • Provide structured updates, manage expectations, and handle escalations
  • Conduct review calls and clarify guidelines as needed
Project Delivery & Execution
  • Own delivery timelines, project quality, and client satisfaction
  • Coordinate with internal data collection, annotation, QC, and delivery teams
  • Track daily throughput and identify risks early
  • Maintain trackers, dashboards, and structured documentation
Operational & Process Management
  • Review guidelines and ensure correct internal implementation
  • Perform preliminary QC checks to ensure compliance
  • Validate formatting, metadata, and file-structure requirements
  • Suggest improvements for faster and more accurate execution
Team & Stakeholder Coordination
  • Coordinate with internal teams, freelancers, and vendor partners
  • Share clear instructions and drive productivity
  • Ensure adherence to quality and timeline expectations
Preferred Candidate Profile : You are a great fit if you have:
  • 1–4 years of experience in client handling + project coordination/delivery
  • Strong written and verbal communication skills
  • Ability to take ownership of multi-stakeholder projects
  • Comfort working in fast-paced, deadline-driven environments
  • Experience in AI data collection or annotation projects is a strong plus
Why Work With Us
  • Work on global AI/ML data projects across 100+ languages
  • Direct exposure to Fortune 500 clients and cutting-edge AI workflows
  • Ability to take high ownership early in your career
  • Work closely with founders and senior leadership
  • Fast-growth environment focused on learning and execution excellence
Skills: ownership,project,data collection,communication,annotation

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