Client Delivery Executive

You will be leading a team of legal professionals specialized in Alternative Legal Service Provider (ALSP) work at a top global legal firm backed LPO. Your responsibilities will include overseeing various aspects such as e-discovery, document review, cyber incident response, collections, claim evaluation, witness preparation, contract management, DSAR, and compliance reviews to ensure efficient service delivery in a timely and accurate manner. You will need to ensure smooth service delivery by leveraging technology for client deliverables, supporting new client acquisition through client meetings, presentations, and discussions of the company's capabilities, and fostering team growth and collaboration. To qualify for this role, you should have a minimum of 12-15 years of experience in a reputable ALSP, with a proven track record of service delivery and client relationship management. Strong leadership and management skills are essential, along with a proactive attitude. The ideal candidate will have managerial-level experience working with ALSPs, preferably in jurisdictions like the US and UK, demonstrating a history of delivering high-quality services. Proficiency in workflow management systems, automated work allocation, timesheet management, billing processes, and project or delivery management is crucial. Additionally, relevant certifications and accreditations in the ALSP business are required, with a preference for candidates holding certifications such as relativity certification for added advantage.,