Client Data Specialist IV

As a Client Data specialist within the Operations team, you will play a crucial role in reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your advanced organizational skills will be essential in managing various tasks and activities effectively. Leveraging your proficiency in digital and tech literacy, you will utilize software applications and digital platforms to streamline processes and enhance the overall client experience. Your responsibilities will include day-to-day management of a team, offering coaching and continuous performance feedback. Tracking the progress of individual team members, you will evaluate their performance, learning, and capabilities over time. Effectively addressing any service issues that may arise from internal or external customers, you will demonstrate independence in decision-making and the ability to act without close supervision. Creating an efficient and effective team through continuous communication, timely feedback, and appropriate supervisory practices will be a key aspect of your role. Organizing workflow and distributing tasks appropriately, you will support all aspects of client onboarding, including meeting AML and KYC requirements. To excel in this role, you must possess demonstrated abilities in team development, management, coaching, and motivation. Flexibility and adaptability to manage interim projects and processes based on business requirements are essential qualities. A solid understanding of banking products, coupled with proven leadership in process and organizational change, will be beneficial. Your problem-solving skills will be put to the test as you identify, analyze, plan, prioritize, and solve complex issues, providing viable solutions and executing them effectively. Strong communication and presentation skills are necessary, along with the ability to cope with change and navigate through ambiguity. Preferred qualifications include previous experience in AML, Compliance, Fraud, KYC, or Operational Risk, providing you with an advantage. Proficiency in mainframe and PC-based systems, particularly in MS Office, is desired. Previous experience as a people manager of high-performing teams will be an asset in this role.,