Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
- Perform day to day management of a team including coaching and providing ongoing performance feedback.
- Track performance of individual team members over time to evaluate performance, learning and capability.
- Effectively address any service issues that might be escalated by either internal or external customers.
- Act independently and move forward without clear instruction or close supervision.
- Make decisions that are effective and well-grounded based on data, insight, and experience.
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
- Organize workflow and distribute work appropriately.
- Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
Required qualifications, capabilities, and skills
- Demonstrated ability to develop, manage, coach, and motivate teams.
- Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
- Knowledge of banking products.
- Proven leader of process and organizational change.
- Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
- Strong communication and presentation skills.
- Ability to cope with change; comfort with ambiguity.
Preferred qualifications, capabilities, and skills
- Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
- Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
- Previous people manager experience of high performing team.
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
- Perform day to day management of a team including coaching and providing ongoing performance feedback.
- Track performance of individual team members over time to evaluate performance, learning and capability.
- Effectively address any service issues that might be escalated by either internal or external customers.
- Act independently and move forward without clear instruction or close supervision.
- Make decisions that are effective and well-grounded based on data, insight, and experience.
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
- Organize workflow and distribute work appropriately.
- Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
Required qualifications, capabilities, and skills
- Demonstrated ability to develop, manage, coach, and motivate teams.
- Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
- Knowledge of banking products.
- Proven leader of process and organizational change.
- Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
- Strong communication and presentation skills.
- Ability to cope with change; comfort with ambiguity.
Preferred qualifications, capabilities, and skills
- Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
- Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
- Previous people manager experience of high performing team.