Client Community Manager India

3 - 7 years

0 Lacs

Posted:19 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Community Manager at BuyerForesight, you will be responsible for spearheading the development, management, and growth of a new Industry-specific executive community. Your main tasks will include curating and moderating community interactions, conducting member research, and generating engaging content that resonates with industry leaders. This role requires a proactive approach, excellent communication skills, and a deep understanding of industry trends and executive needs. Key Responsibilities: - Develop and enforce community guidelines to maintain a professional and engaging environment. - Actively moderate discussions to ensure constructive interaction and address member issues swiftly. - Facilitate networking opportunities and foster relationships among community members. - Conduct ongoing research to understand the needs, challenges, and interests of community members. - Analyze engagement data to identify trends and areas for improvement. - Prepare regular reports on community health, growth, and engagement metrics. - Collaborate with industry experts and thought leaders to develop high-value content such as articles, whitepapers, and case studies. - Organize and coordinate webinars, workshops, and guest speaker sessions. - Ensure content relevance and quality that aligns with the latest industry trends and community feedback. - Serve as the primary point of contact for community members regarding inquiries, feedback, or issues. - Implement feedback mechanisms to gather insights and improve the community experience. - Support the marketing and sales teams by providing insights from community interactions to enhance client engagement and retention strategies. Qualifications Required: - Bachelor's degree in Communications, Marketing, Business Administration, or a related field. - Proven experience in community management, preferably within the technology or cybersecurity industry. - Strong understanding of cybersecurity concepts and executive-level business challenges. - Excellent written and verbal communication skills. - Ability to work independently and manage multiple tasks and projects while collaborating with global, multicultural teams across time zones. - Demonstrates grace and good humor under pressure. - Proficiency in Google Workspace/Drive, Zoom Conference, and Microsoft Office. Experience with HubSpot CRM is a plus.,

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