Client Communication Specialist

At MMC Convert, we specialize in migrating accounting data seamlessly across platforms like Xero, QuickBooks, Zoho, and more. We're recognized by Forbes and listed on Inc. 5000, trusted by clients worldwide for accuracy and speed.

Job Summary:

We're seeking a Client Communication Specialist to provide exceptional support to our international clients, ensuring their needs are met in a timely and professional manner.

Key Responsibilities:

- Respond to client inquiries and provide timely, accurate, and professional support

- Draft clear, concise, and accurate email responses

- Maintain a positive and empathetic tone while communicating with clients

- Ensure quick turnaround for client issues and escalate complex queries

- Maintain records of client communications and interactions

- Assist with administrative tasks related to client communication

Requirements:

- Any Under-Graduate or Post-Graduate degree

- Fluency in English with strong spoken and written communication skills

- Excellent interpersonal skills

- Basic knowledge of Microsoft Excel and Word

- Strong problem-solving ability, empathy, and a customer-first attitude

Benefits:

- Competitive salary and benefits package

- Opportunity to work in a dynamic and growing team

- Professional development opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Language:

• English (Required)

Work Location: In person