Client Communication Executive

Job Description

Job Description: We are seeking a motivated and experienced Client Communication Executives to join our growing team. The ideal candidate will have prior experience in US based cold calling for technical processes, excellent communication skills and a passion for customer interaction and sales conversion. Key Responsibilities: Make outbound cold calls to potential US-based clients to promote and sell technical products/services. Identify customer needs and provide suitable product/service recommendations. Maintain a high level of product knowledge to confidently handle technical queries. Generate leads or references from the existing customers and follow up on existing prospects. Meet and exceed the KRAs and KPIs. Update CRM tools and maintain accurate records of conversations. Handle customer objections professionally and convert leads into customers. Collaborate with internal teams for feedback and support. Bachelor's degree in any discipline. 1 to 2 years of experience in cold calling for US-based technical sales processes. Excellent verbal communication skills in English. Ability to work night shifts aligned to US time zones. Good understanding of customer service and sales techniques. Tech-savvy with knowledge of CRM systems and basic computer skills. Positive attitude, confidence and persistence to handle rejections. Target-oriented with a passion for exceeding goals. For More Details: Call/Whatsapp - 7984224758 Mail: jimit.parikh@imsplgroup.com Show more Show less