IMS Datawise

Job Description: We are seeking a motivated and experienced Client Communication Executives to join our growing team. The ideal candidate will have prior experience in US based cold calling for technical processes, excellent communication skills and a passion for customer interaction and sales conversion. Key Responsibilities: Make outbound cold calls to potential US-based clients to promote and sell technical products/services. Identify customer needs and provide suitable product/service recommendations. Maintain a high level of product knowledge to confidently handle technical queries. Generate leads or references from the existing customers and follow up on existing prospects. Meet and exceed the KRAs and KPIs. Update CRM tools and maintain accurate records of conversations. Handle customer objections professionally and convert leads into customers. Collaborate with internal teams for feedback and support. Bachelor's degree in any discipline. 1 to 2 years of experience in cold calling for US-based technical sales processes. Excellent verbal communication skills in English. Ability to work night shifts aligned to US time zones. Good understanding of customer service and sales techniques. Tech-savvy with knowledge of CRM systems and basic computer skills. Positive attitude, confidence and persistence to handle rejections. Target-oriented with a passion for exceeding goals. For More Details: Call/Whatsapp - 7984224758 Mail: jimit.parikh@imsplgroup.com Show more Show less

Job Title: International Pre-Sales Executive (B2B Market) Location: Jaipur Experience: Minimum 1 Year Company: IMS Datawise About IMS Datawise IMS Datawise is a dynamic company specializing in delivering innovative data and analytics solutions across diverse industries. We empower businesses with actionable insights to drive growth and operational excellence in the B2B space. Role Overview We are seeking an enthusiastic and results-driven International Pre-Sales Executive to join our team. This role focuses on supporting our sales efforts by understanding client needs, preparing compelling proposals, and presenting our services effectively to potential international clients in the B2B sector (excluding product-based industries). The ideal candidate will have a minimum of 1 year of experience in pre-sales or a related customer-facing role. Key Responsibilities Collaborate with the sales and marketing teams to identify and qualify international B2B prospects. Understand client requirements and prepare customized pre-sales proposals and presentations. Conduct product/service demonstrations tailored to client needs, focusing on data and analytics solutions. Support the sales team in responding to RFPs, RFIs, and other client queries. Assist in building strong client relationships by providing timely and accurate information. Maintain and update the CRM system with prospect and customer interactions. Keep abreast of industry trends and competitors to help position IMS Datawise strategically. Coordinate with internal teams to ensure seamless transition from pre-sales to implementation. Qualifications & Skills Minimum 1 year of experience in pre-sales, business development, or client-facing roles in B2B sectors (non-product based). Strong communication and presentation skills with the ability to engage international clients. Basic understanding of data, analytics, or technology services is preferred. Ability to analyze client needs and articulate value propositions effectively. Proficiency in English; additional languages are a plus. Self-motivated with strong organizational and time management skills. Comfortable working in a target-driven environment with international exposure. What We Offer Opportunity to work with a forward-thinking company in the data and analytics domain. Exposure to international markets and clients. Collaborative and supportive team environment. Competitive salary and performance incentives. Career growth and professional development opportunities. If you are passionate about building relationships, driving sales success, and helping businesses leverage data insights, we would love to hear from you!

Job Title: Quality Analyst – US Shift (Ahmedabad) Location: Ahmedabad, Gujarat (Work From Office) Shift: US Shift Hours (Night Shift) About the Role: We are looking for a diligent and detail-oriented Quality Analyst to join our dynamic team. Key Skills & Qualities Required: Strong attention to detail and a commitment to delivering high-quality work Excellent analytical and problem-solving skills Good command over spoken and written English Strong interpersonal and communication abilities Ability to work independently as well as collaboratively with teams Proficiency in Microsoft Office, Windows, and general internet usage Ability to handle multiple tasks efficiently in a fast-paced environment Flexible and adaptable to process changes and feedback Demonstrated accountability and strong sense of ownership Requirements: Graduation in any stream Minimum 1 year of experience in voice/non-voice processes (International or Domestic); night shift is mandatory Candidates must demonstrate relevant operational skills during the interview process Why Join Us? Be a part of a growing team with exciting opportunities Work on international processes with a global client base Enhance your skills and grow your career in a dynamic work environment

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience with UK Customer over calls. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work