Client Advisor

As a Business Requirements Manager at our company, you will be responsible for leading and managing the business requirements elicitation & management process for major projects, including migration portfolios, new client greenfield launches, and major system upgrades. You will have overall accountability and responsibility for the requirements phase of the project. Additionally, you may lead and manage a team of business consultants in a matrix management manner for assigned projects, ensuring proper governance and management are in place. Your role will involve working closely with senior stakeholders within TSYS and Client organizations to define client needs, advise on best practice solutions, and guide clients and internal teams throughout the project lifecycle. Key Responsibilities: - Lead and manage the business requirements elicitation & management process for major projects - Define client needs and advise on best practice solutions - Guide and support clients and internal teams during the project lifecycle - Provide system/product consultancy support to clients and educate them on system features and functionality - Manage client expectations regarding the functionality of the solution Qualifications Required: - 10+ years of relevant experience in business requirements analysis, gathering, documentation, and validation for software projects - Experience in matrix management and leading a group of Business Analysts - Experience in a client advisory/consultancy role in an IT environment - Degree level education in Computer Science, MIS, or a Business-related field - Proficiency in Productivity tools like MS Word, MS Excel, MS PowerPoint, MS Visio - Excellent interpersonal and relationship skills - Flexibility to travel to client premises - Excellent spoken and written English communication skills In addition to the essential requirements, desirable qualifications for this role include an understanding of data structures, experience in card management systems like TSYS PRIME, experience in large scale projects, and possession of a business analysis professional qualification. If you join our team, you can expect challenging and interesting work in an international environment, the opportunity to learn and develop from an experienced team, a culture focused on people, a friendly working environment, and competitive salary and benefits packages.,