Client Account Mgmt Senior Analyst

 About The Role  

Skill required: Marketing Operations - Account Management

Designation: Client Account Mgmt Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
Language - Ability:English(International) - Proficient

What would you do? You will work closely with our clients to design, build and implement initiatives that can help enhance business performance within Banking and Fintech landscape. As part of the team, you will drive the following:Collaboration and Stakeholder Management:o Collaborate with various client teams (including marketing, sales, and product) to align customer value management strategies with the respective teams and overall organizations business goals.o Communicate effectively with leaders, SMEs and teams to ensure a cohesive and client-centric approach.o Manage relationships with key partners to ensure compliance and smooth execution of all partner-related initiatives. Data Analysis:o Monitor trends to identify anomalies, promptly flagging them to stakeholders and ensuring follow-up to resolution.o Analyze data to uncover growth opportunities and recommendo Track performance metrics and marketing interventions, highlighting key insights and resolving critical issues to support business objectives.Project Management:o Plan, execute, and oversee projects, ensuring timely delivery and alignment with business goals.o Develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues.o Monitor project performance, report progress to stakeholders, and implement process improvements for efficiency.Implement client account plans through relationship development and opportunity pursuits that builds deeper client relationships. Includes monitoring existing services to identify opportunities that provide additional and innovative value to the client.Retention / Churn Reduction Strategies:o Design and implement customer retention programs that are aligned to the unique challenges and opportunities of the Banking/Fintech/Insurance sectors to reduce churn and increase customer lifetime value leveraging data and analytical models.

What are we looking for? Program ManagementProgram Project ManagementBanking, Financial ServicesData Analysis & InterpretationCustomer Retention Program ImplementationStrong analytical skillsRisk managementAbility to manage multiple stakeholdersAbility to establish strong client relationshipCommitment to qualitySkills to excel at the role:Strong analytical skills and data-driven mindset to drive results-oriented decisions. In-depth knowledge of industry from banking / fintech. Strategic Thinking - Capability to align projects and processes with long-term business goals. Crisis / Risk Management - Ability to effectively manage and lead during crises or challenging project situations by implementing contingency plans Good project management skills The ability to plan, execute, and oversee projects to ensure that projects are completed on time, within budget, and meeting the specified goals. Additional skills:o Excellent oral and written communication skillso Proven success in navigating global matrixed environments and / or experience in client facing roleso Ability to work effectively in a remote, virtual, fast-paced & unstructured global environmentAtleast 3-4 year of experience in the Banking/Fintech domains, delivering insights with a focus on designing & executing customer-centric initiatives.

Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
 Qualification 
Any Graduation