Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in pune
>
REWISE ANALYTICS & TECHNOLOGIES PRIVATE LIMITED
>
Client Account Advisor : Baner

Client Account Advisor : Baner

REWISE ANALYTICS & TECHNOLOGIES PRIVATE LIMITED

2 - 7 years

3 - 7 Lacs

pune

Posted:4 hours ago| Platform:

Apply

Skills Required

product management analytical skills remediation warehouse sales operations inventory control customer service analytics monitoring logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Client Account Advisor will provide day-to-day management for clients who ship orders to major retailers and customers. The position reports to the Manager of Client Services. Other duties include:

Cultivating client relationship with day-to-day contacts.

Handling all aspects of relationships with our clients and their customers, including responding to phone and email inquiries in a timely manner.

Liaising with internal departments to ensure customer needs are met.

Monitoring daily orders carefully to help ensure service is made.

Coordinating with warehouse teams regarding servicing client accounts order fulfillment processes

Updating routing requirement documentation dedicated processes for each customer

Managing inventory control and order fulfillment computer systems, error processing/ reporting/remediation, daily reporting

Researching and communicating transportation options and costs to clients

Providing client requested reporting

Investigating potential chargebacks

Reporting customer returns, returns to vendors, etc.

Resolve client complaints and concerns in a fair and timely manner.

Collaborate with internal teams to resolve client issues.

Manage order status updates and communicate with clients

Work closely with sales, operations and inventory team

Qualifications:

The job requires 2+ years of customer service 3PL experience. Hands-on computer knowledge, excellent verbal/written English communication skills. Great attention to detail and excellent time management.

Experience in handling calls from US customers or clients and providing them with a solution to their queries
Mandatory

Excellent communication skills is a
MUST

Additional requirements:

1-2 years of warehouse experience is strongly preferred.

Beauty, apparel, or related consumer product industry client service experience a PLUS.

Strategic thinker with exceptional analytical skills.

Great communicator with exceptional customer service skills.

A great attitude and great work ethic are an absolute must!

More Jobs at REWISE ANALYTICS & TECHNOLOGIES PRIVATE LIMITED

Software Engineer

Pune

2.0 - 7.0 yrs

INR 25 - 30 Lacs

Sr. Software Engineer Full Stack

Pune

10.0 - 15.0 yrs

INR 20 - 25 Lacs

Client Account Advisor : Baner

pune

2.0 - 7.0 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

REWISE ANALYTICS & TECHNOLOGIES PRIVATE LIMITED

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Client Account Advisor : Baner