City Head - Team manager Priority Client Acquiring

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and manage a team of sales professionals focused on acquiring priority clients in the city.
• Set clear targets, track team performance, and provide coaching to achieve individual and team goals.
• Develop and implement sales strategies to drive client acquisition and maximize revenue generation.
• Conduct regular team meetings to align on objectives, discuss challenges, and share best practices.
• Foster a high-performance culture focused on accountability, collaboration, and results.

Client Acquisition & Relationship Management:

• Identify, acquire, and manage high-priority clients that are aligned with the company's strategic goals.
• Build and nurture strong relationships with decision-makers within key accounts.
• Understand client needs and provide tailored solutions that maximize satisfaction and business growth.
• Manage and oversee the sales cycle, from prospecting to closing deals, ensuring smooth handover to the account management team.
• Act as the primary point of contact for priority clients and ensure seamless communication.

Sales Strategy & Execution:

• Develop city-specific sales strategies and campaigns aimed at acquiring and retaining priority clients.
• Monitor and analyze sales performance to identify areas for improvement and optimize processes.
• Work closely with the marketing and product teams to develop targeted offerings for priority clients.
• Ensure that the team is following best practices and achieving sales targets.

Market Insights & Competitive Intelligence:

• Stay up-to-date with industry trends, competitor activities, and market dynamics.
• Analyze market data to identify new opportunities for client acquisition and growth.
• Provide regular feedback to senior management regarding market conditions, client needs, and competitor strategies.

Collaboration & Reporting:

• Collaborate with cross-functional teams, including marketing, operations, and customer support, to ensure successful client onboarding and long-term satisfaction.
• Provide regular performance reports and updates to senior management, highlighting achievements and areas for improvement.
• Ensure all client data is accurately recorded in CRM systems, providing insights into client behaviors and sales performance.

Client Retention & Service Excellence:

• Ensure clients are receiving the best possible service and attention throughout the lifecycle.
• Work proactively with the client servicing teams to address any issues, resolve conflicts, and ensure client satisfaction.
• Identify opportunities for upselling, cross-selling, and driving deeper client engagement.

Qualifications:

• Educational Requirements:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• A master's degree (MBA) or relevant professional certifications is a plus.

• Experience:

• Proven experience (5+ years) in sales, business development, or account management, with at least 2 years in a leadership role managing teams.
• Experience in acquiring and managing high-priority clients or large accounts is essential.
• Track record of meeting and exceeding sales targets, with a focus on client acquisition and retention.
• Strong understanding of the market dynamics, client needs, and competitor landscape.

• Skills & Competencies:

• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior decision-makers.
• Proven ability to develop and execute sales strategies that drive results.
• Strong negotiation, problem-solving, and closing skills.
• Analytical mindset with the ability to assess market data and performance metrics.
• Proficiency in CRM software, MS Office, and other sales tools.

Other Requirements:

• High level of professionalism, integrity, and client-oriented approach.
• Ability to work under pressure and manage multiple priorities.
• Willingness to travel as required to meet clients and manage team activities.