City Head

Job Description

JOB DESCRIPTION The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers. The City Head is responsible for the entire Business P&L for the city/ region. As a City Head, you need to: Target Delivery: Funnel Review, NGMV Delivery + Sales Input Hygiene • Revenue monthly targets- Furniture and Furnishing category. • Discount optimisation • Adherence to input processes • Seamless execution • Customer satisfaction Conversion Effectiveness - Display + Training Quote optimisations • Develop customised project level pitch strategies • Help stylists communicate value propositions effectively & aid in conversion • Train new joinees on styling processes, sales strategies, and Product portfolio Overview • Work towards consistent knowledge upgrade for stylists in furniture and furnishings. • Optimize Store Display for better customer engagement & increased average order value. • Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc. Stay Ahead of Competition- • Keep designers updated with the latest offerings, trends, and market insights. • Compulsory market visit : 3 unique Brands/stores per month. • Gather feedback and share insights with the category team for product development. • Keep track of competitor prices, products, and trends to stay ahead. Sustainable Growth- • Quantify resources that are required in these respective regions. • Come up with the offers or marketing activities that are required. • Manage the complete P&L and carry out the AOP Plan for respective regions. • Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility. • Work with cross-functional teams to ensure the right steps for regional growth. EXPERTISE AND QUALIFICATIONS • Alumni of IITs / Tier 1 B Schools / Premium Institutions • 3 years+ of work experience as City Head / Growth Head / Strategy Head. • Overall Experience should be greater than 5 years in customer facing roles(Sales, Growth etc) Team handling experience preferably up to 15-20 direct reportees . • Strong in multi-tasking & managing complex Operations structures. • Strong in Sales & Business Development. • Strong leadership and people skills. • Extremely high level of ownership around targets. • Excellent written and verbal communication skills Show more Show less