35 Cisco Ucs Jobs

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

Job Summary We are looking for a motivatedSenior Professional Services Engineerto join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 4support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp ONTAP upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – On Command Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies); Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snap Mirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault); Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks); Knowledge in ITIL methodologies: change, incident, problem and configuration management; Understanding of outsourcing/managed service and Cloud industry; ITIL Fundamentals certification (desirable); Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms; Windows server and related Microsoft technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous; Experience in Linux System Administration Experience or Knowledge in other NetApp technologies like CVO, Storage GRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Data sense & Amazon FSxN for ONTAP would be highly regarded Working knowledge of hyperscalers – AWS, GCP, Azure. Good to have Associate or Expert level cloud certifications like AWS Certified Solutions Architect Associate/Professional, Google Associate Cloud Engineer or Professional Cloud Architect, Azure Administrator or Architect. Education Typically requires a minimum of 10 years of related experience with a bachelor’s degree, and preferably 12-14 years; or 8-10 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

Extensive experience on Composable Infrastructure such as Liqid or GigaIO Advanced experience with Cisco UCS-X, UCS-C Series infrastructure, UCS Central and Cisco Intersight. Advanced experience with Dell R Series servers and Dell OME Advanced knowledge of Workflow Orchestration platforms, and Container technologies including Kubernetes and Docker. Proficient with BASH, Python, Javascript, Ansible, Terraform, Redfish or similar scripting language. Advanced knowledge in robot framework to automate QA testing and robotic processes. Primary Skills Cisco Certified Network Professional DC (CCNP) Linux Foundation Certified Engineer (LFCE) VMWare Certified Professional (VCP-DCV)

locationsMUMBAI, IND time typeFull time posted onPosted 17 Days Ago job requisition idR1146357 . NCR Atleos Job Title System Administrator III ( Windows, VMWare ) Reports toIT Manager Resource Type Employee Job Location Mumbai, India Shifts Rotational (24*7) Key Responsibilities Virtualization Platforms: VMware ESXi, VMware vCenter, Microsoft Hyper-V, Nutanix: Design and ImplementationArchitect and deploy virtual environments to meet business requirements. Security Best PracticesImplement and maintain security measures to protect virtual infrastructure. New BuildsPlan and execute the creation of new virtual environments. Upgrades and PatchingRegularly update and patch virtualization software to ensure stability and security. Capacity Planning and OptimizationAnalyze resource usage and optimize virtual environments for performance and efficiency. Troubleshooting and Issue ResolutionDiagnose and resolve issues related to virtualization platforms. High Availability SolutionsImplement and manage solutions to ensure continuous availability of virtual environments. Disaster Recovery and Backup Solutions: Zerto: Design and ImplementationDevelop and deploy disaster recovery solutions to safeguard data. Security Best PracticesEnsure disaster recovery processes adhere to security standards. Training and DocumentationProvide training to team members and maintain comprehensive documentation. New BuildsSet up new disaster recovery environments as needed. Upgrades and PatchingKeep disaster recovery solutions updated and patched to ensure reliability. Security and Access Management: Secret Server: Upgrades and PatchingRegularly update and patch Secret Server to maintain security. Support System TeamAssist the system team with support tasks as required. Active Directory: Support Systems TeamAssist the system team with support tasks as required. Networking and Compute Infrastructure: Cisco Intersight, Cisco UCS, Cisco Compute, Cisco Fabric Interconnect: Configuration and ManagementSet up and manage network and compute infrastructure to ensure optimal performance. Performance Monitoring and TroubleshootingContinuously monitor performance and address any issues that arise. Security MeasuresImplement security protocols to protect network and compute infrastructure. Capacity Planning and OptimizationPlan for future resource needs and optimize current infrastructure. Infrastructure UpgradesCoordinate with network and security teams to upgrade infrastructure components. Server Hardware: Replacement Solutions for EOL/EOS HardwareIdentify and implement solutions for end-of-life/end-of-service hardware. Capacity PlanningEnsure server hardware meets current and future capacity requirements. Operating Systems: Windows Server, Linux (various distributions): Support Systems TeamAssist the system team with support tasks as required. Automation and Scripting: PowerShell, Python, Ansible: Development and MaintenanceCreate and maintain automation scripts to streamline operations and improve efficiency. Endpoint Management: BigFix: Support Systems TeamAssist the patch team with support tasks as required. Innovations and Opportunities: MonitoringContinuously explore opportunities to improve monitoring solutions. Automation and ScriptingContinuously explore opportunities to automate tasks and improve efficiency. DUO Authentication Proxy : Deploy new DUO Authentication Proxy for secure access. Assist the systems team with support tasks as required. ApplicationsAssist various teams with support tasks. Performance Monitoring and OptimizationRegularly monitor system performance and implement optimization strategies. Incident ManagementRespond to and resolve critical incidents, performing root cause analysis and implementing preventive measures. Documentation and Knowledge ManagementMaintain detailed documentation of systems and processes, and share knowledge with the team. Vendor ManagementCoordinate with vendors for support, maintenance, and evaluation of new technologies. Project WorkDesign, configure, implement, and test IT compute and storage solutions to address complex technical and business requirements. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field. Certifications are desired and considered a plus. VMware Certified Professional (VCP) Microsoft CertifiedAzure Administrator Associate Microsoft CertifiedWindows Server Hybrid Administrator Associate Additional certifications in Nutanix, Cisco, or other relevant technologies ? Experience: Extensive experience with virtualization platforms (VMware ESXi, VMware vCenter, Microsoft Hyper-V, Nutanix). Strong background in security and access management (Active Directory). Hands-on experience with compute infrastructure (Cisco Intersight, Cisco UCS, Cisco Compute, Cisco Fabric Interconnect). Proficiency in managing Windows Server and various Linux distributions. Requirements Excellent troubleshooting and problem-solving abilities. Strong communication and documentation skills. Ability to work collaboratively with cross-functional teams. Capacity planning and optimization expertise. High availability and disaster recovery planning. Continuous improvement mindset with a focus on innovation and efficiency. 5 years of proven experience as a System Administrator in a similar role. #LI-PK3 #Li-Hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job.

Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Project Specific Skills: Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Need deployment experienceof overlay technologies VXLA N, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMWare Cloud Administration Good to have skills : Cloud InfrastructureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an VMware Cloud Administration SME you will be responsible for managing and optimizing VMware-based cloud environments. Roles & Responsibilities:- Cloud Infrastructure Management:Administering VMware environments, including ESXi hosts and vCenter.- Monitoring & Troubleshooting:Identifying and resolving issues within the cloud infrastructure.- Security & Compliance:Ensuring security measures and compliance within the virtualized environment.- Patch Management & Upgrades:Performing regular maintenance tasks to keep systems updated.- Collaboration & Implementation:Working with IT teams to plan and deploy new cloud solutions.- Technical Support:Providing Level 1 and Level 2 support for VMware-related incidents.- Expected to be an SME- Design, deploy, and maintain VMware vSphere infrastructure, including ESXi hosts and vCenter Server.- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Implement best practices for system/application support- Conduct regular training sessions for team members Professional & Technical Skills: - Must To Have Skills: Proficiency in VMWare Cloud Administration- Good To Have Skills: Experience with Cloud Infrastructure. VMWAre ESXi, Windows, Storage Cloud Design and Build - Strong troubleshooting skills in VMWare Cloud Administration-VMware/Cisco UCS/NetApp experience preferred - Knowledge of virtualization technologies- Experience in cloud infrastructure management Additional Information:- The candidate should have a minimum of 5 years of experience in VMWare Cloud Administration- This position is based at our Bengaluru office- A 15 years full-time education is required -Able to work in 247 shifts Qualification 15 years full time education

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Nutanix Administration Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and identify root causes. Collaborate with cross-functional teams to resolve complex technical issues. Design and implement solutions to enhance system or application performance. Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. Professional & Technical Skills: Must To Have Skills:Proficiency in Nutanix Administration. Strong understanding of virtualization technologies and concepts. Experience in managing and troubleshooting Nutanix clusters. Knowledge of storage and networking concepts in a Nutanix environment. Familiarity with backup and disaster recovery solutions for Nutanix. Good To Have Skills:Experience with VMware virtualization. Experience with cloud platforms such as AWS or Azure. Knowledge of scripting languages like PowerShell or Python. Additional Information: The candidate should have a minimum of 3 years of experience in Nutanix Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

The Zerto IT Resilience Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zerto IT Resilience Platform domain.

The VMWARE NSX - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the VMWARE NSX - L2 domain.

Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

About The Role Role Overview The VMware, HyperV, HCI, UCS, Storage, and Backup Solution Architect is a pivotal role within an organization, responsible for designing and implementing robust, scalable, and efficient virtualization and storage solutions. This individual will work closely with various departments to ensure that the IT infrastructure aligns with the business objectives, offers high availability, and is secure and cost-effective. ? Key Responsibilities: Solution Design and Implementation Design and deploy VMware, HyperV, HCI, and UCS solutions to meet the organization’s needs. Design, planning and implementation experience with All Windows and Linux Servers and Applications. Architect and integrate storage and backup solutions to ensure data protection and disaster recovery. Develop and maintain detailed design and configuration documentation for all deployment solutions. Evaluate and recommend new technologies to improve the current infrastructure. Collaboration and Support Collaborate with IT and business units to understand requirements and translate them into technical solutions. Provide technical guidance and mentoring to IT staff and other team members. Work with vendors and service providers to procure and implement necessary hardware and software. Support and troubleshoot the virtualization and storage environments, ensuring minimal downtime and optimal performance. ? Project Management Lead and manage infrastructure projects from inception to completion. Develop project plans, timelines, and resource allocation to ensure successful project delivery. Ensure that all projects adhere to best practices and regulatory requirements. ? Required Skills and Qualifications: Technical Expertise Extensive experience with VMware vSphere, vCenter, ESXi, and Horizon View. Proficient in designing, planning, and implementing VMware and VDI solutions, with extensive knowledge of virtualization sizing. Specialized in vSphere Products including vCenter, ESXi, SRM, vSAN, VDI, Horizon View, App Volume, DEM, FsLogix Concept, vROPS, Loginsight, ControlUp, and Skyline. Expert in creating various types of Virtual Machines (VMs) and handling VM and RDM mapping, with the capability to enable ODC-based VDI pools. Experienced in enabling LUN mapping to ESXi hosts and knowledgeable about kernel processes. Able to create and manage VMs, templates, High Availability (HA), Fault Tolerance (FT), Distributed Resource Scheduler (DRS), Physical to Virtual (P2V), and Virtual to Virtual (V2V) converters. Proficient in security hardening and monitoring the vSphere environment, as well as upgrading vSphere infrastructure. ? Zoning and LUN Sharing, LUN Allocation and Decommission, Hosts Groups Remediation, Removing Zones Proficiency with Microsoft HyperV and related technologies. Hands-on experience with Hyper-Converged Infrastructure (HCI) solutions, such as Nutanix or VMware vSAN. Strong knowledge of Cisco UCS (Unified Computing System) configuration and management. In-depth understanding of storage solutions such as RAID, SAN, NAS, ISCSI, FCOE and DAS. Working knowledge on different storage like VMAX, VNX, EMC, HP, Netapp, Hitachi, DELL. Proficiency in backup and recovery solutions, including Veritas, CommVault, Veeam or similar software.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Data Center Switching. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

AHEADs Specialist Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customers Digital Business transformation. The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment.Customer-focused and results-driven. Other Skills: Innovation Mindset Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.

AHEAD is searching for a Virtualization/VDI/Citrix/Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client AVD/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with Citrix/AVD/Azure Virtual desktop. Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment

Role & responsibilities Design, implement, and manage Cisco UCS infrastructure, including blade and rack servers, fabric interconnects, UCS Manager and Cisco Intersight. Administer and deploy localized VMware vSphere environment, encompassing vCenter Server, ESXi hosts. Develop and maintain automation scripts (PowerCLI, Python, etc.) to streamline infrastructure management tasks and improve operational efficiency. Collaborate with other IT teams (networking, storage, security) to ensure seamless integration of infrastructure components. Develop and maintain comprehensive documentation for all implemented systems and processes. Stay up-to-date with the latest advancements in Cisco UCS, VMware, and related technologies. Implement and maintain security best practices within the virtualized environment. Problem solving and troubleshooting Experience being in an on-call rotation and triaging production issues Preferred candidate profile Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5 years of experience in systems engineering with a strong focus on Cisco UCS and VMware vSphere. Expert-level knowledge of Cisco UCS architecture, configuration, and management. Deep understanding of VMware vSphere architecture, including vCenter Server, ESXi, vSAN, and vMotion. Experience with Pure Storage, iSCSI and Fibre Channel is highly desirable. Proficiency in scripting languages such as PowerCLI and Python is a plus. Strong understanding of networking concepts (TCP/IP, VLANs, routing, switching). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Thrives at working autonomously while maintaining accountability and delivering high-quality results. Relevant certifications such as VCP-DCV, VCAP-DCV, CCNA Data Center, or CCNP Data Center are highly desirable.

Windows Server Management: Design, implement, and manage Windows Server environments (2016/2019/2022) in both on-premises and cloud infrastructures. Virtualization & Cloud Platforms: Deploy and administer virtualized environments using VMware , Hyper-V , and cloud-based solutions (Azure, AWS, GCP). Active Directory & Certificate Management: Maintain and support Active Directory , Group Policies , DNS , DHCP , and Certificate Management . Patch Management: Manage patching, security updates, and compliance using standard patch management tools. Automation & Scripting: Develop automation scripts using PowerShell , Python , Terraform , or Ansible to enhance system efficiency and reduce manual efforts. Cisco UCS Management: Support and administer Cisco UCS B & C class servers, including firmware updates and troubleshooting hardware issues. Storage & Backup: Provide expertise in Storage (SAN/NAS) and Backup solutions , ensuring optimal performance, reliability, and disaster recovery readiness. Cloud Infrastructure: Implement and maintain cloud-based infrastructure on Azure , AWS , and GCP , leveraging best practices for security, scalability, and cost optimization. Collaboration: Collaborate with cross-functional teams to ensure high availability, performance, and resilience of critical BFSI applications. Incident Resolution: Perform Root Cause Analysis (RCA) and incident resolution for server, storage, and backup issues. Documentation & SOPs: Maintain documentation, standard operating procedures (SOPs), and best practices for system administration. REQUIRED SKILLS & QUALIFICATIONS: Experience: 7+ years of experience as a Wintel Engineer or similar role in the BFSI domain. Windows Server Administration: Proficiency in Windows Server administration, including installation, configuration, and troubleshooting. Virtualization Expertise: Strong knowledge of VMware vSphere , Hyper-V , and cloud-based virtualization. Active Directory & Security: Experience with Active Directory , LDAP , Certificate Management , and authentication mechanisms. Patch Management: Hands-on experience in patch management and vulnerability remediation . Scripting Languages: Proficiency in scripting languages such as PowerShell , Python , Terraform , or Ansible . Cisco UCS Hardware: Expertise in managing Cisco UCS B & C class hardware. Storage & Backup: Strong understanding of enterprise storage (SAN/NAS) and backup solutions (e.g., Veeam , NetBackup , Commvault , Rubrik ). Cloud Platforms: Experience with Azure , AWS , GCP , and cloud migration strategies. Linux Administration: Basic to advanced Linux administration skills for hybrid Windows-Linux environments. Business Continuity: Experience with high-availability , disaster recovery , and business continuity planning . Security & Compliance: Knowledge of IT security policies , compliance standards , and BFSI regulatory requirements . Problem Solving & Troubleshooting: Excellent problem-solving , analytical , and troubleshooting skills . Communication: Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders. PREFERRED QUALIFICATIONS: Certifications: MCSE , VCP , AWS/Azure/GCP Certified Solutions Architect , Cisco UCS Certified , Red Hat Certified Engineer (RHCE) , or Terraform/Ansible certifications . High-Availability & DR Solutions: Experience in high-availability and disaster recovery solutions for Windows , VMware , and Cloud environments . Security Tools: Familiarity with SIEM tools , endpoint security , and vulnerability management . Required Skills Wintel Servers,Vmware Virtualization,Windows

Technical Expertise: Strong knowledge in vRealize vRealize Automation (vRA) Interpersonal Skills: Good communication skills, with the ability to interact with various stakeholders (technical teams, suppliers, etc) Education and experience Degree: Bachelor s degree or higher in Computer Science Experience: Minimum 5 years of experience in a similar role, with recognized expertise in VMware products Certifications: VMware Certification is preferred

The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities: Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications: Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment. Customer-focused and results-driven. Other Skills: Innovation Mindset : Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise : Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning : Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness: Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.

AHEAD is searching for a Virtualization Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Key Responsibilities Daily administration and support of core infrastructure systems Administrating and troubleshooting the issues Managing and monitoring the environment. Work with vendors to resolve virtualization and compute issues Perform root cause analysis for issues / provide workarounds to ensure business continuity Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Skills Required: A college degree or equivalent in Information Systems or related field. Experience with VCF, SDDC Manager, ARIA suite and Vrops. VMware Certified Professional certification required but VMware Certified Advanced Professional certification is preferred Experience with Cisco UCS and Dell hardware systems is required, familiarity with Dell PowerStore would be considered a plus Operating System skills with Windows and Linux preferred Understanding PowerShell and PowerCLI as well as the ability to create and utilize scripts preferred Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. Managed Services or Consulting experience is a plus ITILv4 certification encouraged

About The Role Project Specific Skills: Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Need deployment experienceof overlay technologies VXLA N, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Job Title Vblock and Vxrail Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Configure Vblock switches and network configurations experience. Vblock upgradation from old environment to latest environment. Collaborate with solution architects to design Vblock and VxRail solutions that meet business and technical requirements. Develop detailed infrastructure designs, considering scalability, resilience, performance, and security aspects. Deploy, configure, and integrate Vblock and VxRail systems within the existing IT environment. Ensure proper installation and configuration of hardware, software, and networking components. Monitor the health, performance, and availability of Vblock and VxRail systems. Proactively identify and resolve issues, applying updates, patches, and fixes as needed. Provide advanced troubleshooting and technical support for Vblock and VxRail-related incidents. Collaborate with cross-functional teams to resolve complex technical issues. Implement security best practices to safeguard Vblock and VxRail environments. Preferred Skills: Technology->Converged Infrastructure->VCE vBlock Educational Requirements Master Of Engineering,MBA,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements