Technical Support Specialist in Email Security Logix InfoSecurity

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Technical Support Specialist in Email Security, your primary responsibility will be to provide customer support through calls, emails, and remote sessions. Your aim should be to achieve 100% customer satisfaction by delivering efficient support services. You will be expected to have a good understanding of email systems, DNS, and mail client configuration. Additionally, you will be managing Cisco Ironport / Cisco ESA and Symantec Message Gateway for Email Threat Prevention. Key Responsibilities: - Prevent unwanted emails using Adaptive Reputation, combat spam with Anti-Spam Policies, and tackle malware with AntiMalware Policies. - Monitor and rectify information security ...

Posted 1 week ago

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Technical Support Specialist in Email Security Logix InfoSecurity

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Technical Support Specialist in Email Security, you will be responsible for providing customer support through various channels such as calls, emails, and remote sessions to ensure 100% customer satisfaction. Your key responsibilities will include managing Cisco Ironport / Cisco ESA, Symantec Message Gateway for Email Threat Prevention, and preventing unwanted emails using Adaptive Reputation, Anti-Spam Policies, and AntiMalware Policies. Additionally, you will need to track and rectify any information security deficiencies and vulnerabilities identified through audits, reviews, and monitoring activities. Your role will also involve closely monitoring the infrastructure, compiling infor...

Posted 2 months ago

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