Technical Support Specialist in Email Security

As a Technical Support Specialist in Email Security, you will be responsible for providing customer support through various channels such as calls, emails, and remote sessions to ensure 100% customer satisfaction. Your key responsibilities will include managing Cisco Ironport / Cisco ESA, Symantec Message Gateway for Email Threat Prevention, and preventing unwanted emails using Adaptive Reputation, Anti-Spam Policies, and AntiMalware Policies. Additionally, you will need to track and rectify any information security deficiencies and vulnerabilities identified through audits, reviews, and monitoring activities. Your role will also involve closely monitoring the infrastructure, compiling information from various sources for analysis, and ensuring high availability as required. The ideal candidate should possess strong technical acumen, with prior experience in information security, cloud infrastructure, endpoint security, and vulnerability management. Experience in Email Security concepts would be an added advantage. Strong verbal and written communication skills are essential for effective interaction with clients and team members. To excel in this role, you must demonstrate enthusiasm and a hunger for learning, be proactive in self-training, and exhibit a willingness to adapt to new technologies and processes. If you are a graduate or post-graduate with 2-6 years of relevant experience and hold a certification in any Email Security related solution, we encourage you to apply. If you have any queries or require further information, please feel free to contact us at +91 8976772985.,