Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in Jaipur
>
Airtel
>
Circle Head- B2B

Circle Head- B2B

Airtel

12 - 22 years

15 - 25 Lacs

Jaipur

Posted:6 months ago| Platform:

Apply

Skills Required

Service Delivery Service Assurance Telecom Networking CSAT Management Transmission Systems NLD Network governance Head B2B Six Sigma Wireline Operations Telecom Service Delivery Incident Management Enterprise Service Management Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: This position is responsible for wire line (NLD & Access) Service Assurance for wireline B2B Customer links and thereby directly contributing customer satisfaction. The position will also be responsible for enhancing efficiencies, mitigate risks, resolve issues and optimize cost savings, and to ensure that all deliverables are completed within SLA. Manager shall also work towards identifying, developing and implementing techniques to improve productivity. Essentially the key focus area of this position will be- Ensure customer SRs gets resolved within timelines along with compliance to norms through meticulous governance with all stakeholders. Driving teams to ensure compliance against defined goals and processes to meet customer requirements & achieve customer delight. Adhering to and developing process-oriented approach within function. Develop a highly skilled and efficient team to drive customer satisfaction. Maintain high level of motivation and energy in teams. Institutionalize learning process by creating knowledge base and build culture of knowledge sharing in teams. Reporting of MIS/Dashboards to senior management/functional heads capturing areas of improvements, performance trends & bottlenecks Collaborating with business units to integrate business needs, interests, and objectives Effectively communicate with excellent interpersonal skills to ensure precise & timely communication to stakeholder Preferred candidate profile: Experience in Telecom, having experience in handling service assurance with flair of managing customer relationships / operations with strong service orientation. Good knowledge of Transmission Systems and possesses team building skills.

More Jobs at Airtel

B2B Field sales (Only Female)

Bengaluru

2 - 7 yrs

INR 3 - 5 Lacs

B2B Sales Executive

Pithampur, Indore, Raipur

1 - 6 yrs

INR 3 - 5 Lacs

Radio Architecture

Delhi NCR, Gurgaon

9 - 14 yrs

INR 13 - 23 Lacs

B2B Sales Executive

Ahmedabad

2 - 7 yrs

INR 3 - 4 Lacs

MSS Analyst || Bharti Airtel || Noida

Noida

5 - 10 yrs

INR 7 - 17 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Airtel

Telecommunications

New Delhi

Login to

Please Verify Your Phone or Email

Confirm Action

Circle Head- B2B