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3.0 - 8.0 years

1 - 5 Lacs

Ahmedabad

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Posted 6 days ago

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2.0 - 7.0 years

4 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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Job description Opening In Enterprise Telecom End To End Sales ,Demand generation B2B Process Partner Account Manager Role ,Fixed Day Shift Sat Sun Fixed OFF Work Location - Noida 62 Job Title: B2B Sales Tele Partner Account Manager IT/Telecom (Cloud Telephony, ILL, Leased Lines) Location: Noida 62 Working Days: Monday to Friday (Saturday & Sunday Fixed Off) Industry: IT & Telecom Experience Required: 15 Years (preferred in B2B telecom/IT solution sales) Job Type: Full-Time Job Summary: We are seeking a dynamic and experienced B2B Sales Executive to drive end-to-end sales for our Cloud Telephony, Internet Leased Lines (ILL), and Telecom Solutions. The candidate will be responsible for demand generation, client acquisition, relationship management, and revenue growth in the B2B segment. Key Responsibilities: Identify and generate new B2B leads through cold calling, networking, and digital channels. Understand client requirements and propose tailored cloud telephony, ILL, leased line, and enterprise telecom solutions. Conduct sales presentations and product demos to CXO-level decision-makers. Manage the complete sales cycle from lead generation, proposal creation, negotiations, and closures. Maintain a healthy pipeline and achieve monthly/quarterly revenue targets. Build and maintain strong relationships with clients for long-term business. Collaborate with technical teams for solution design and implementation. Key Requirements: Proven experience in B2B/Corporate Sales in the Telecom/IT/Cloud sector. Strong understanding of cloud telephony, leased lines, ILL, VoIP, SIP trunking, PRI, etc. Strong communication, negotiation, and presentation skills. Target-driven and result-oriented approach. Ability to manage multiple accounts and deliver under pressure. Perks & Benefits: 5 Days Working (Saturday & Sunday Fixed Off) Competitive Salary + Incentives Fast-paced, growth-driven work environment Opportunity to work with leading-edge telecom & cloud technology solutions To Apply: Mail us Your Cv on - Umesh.k@denave.com Call Umesh - 7497050879 ,9711526121

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12.0 - 22.0 years

15 - 25 Lacs

Jaipur

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Role & responsibilities: This position is responsible for wire line (NLD & Access) Service Assurance for wireline B2B Customer links and thereby directly contributing customer satisfaction. The position will also be responsible for enhancing efficiencies, mitigate risks, resolve issues and optimize cost savings, and to ensure that all deliverables are completed within SLA. Manager shall also work towards identifying, developing and implementing techniques to improve productivity. Essentially the key focus area of this position will be- Ensure customer SRs gets resolved within timelines along with compliance to norms through meticulous governance with all stakeholders. Driving teams to ensure compliance against defined goals and processes to meet customer requirements & achieve customer delight. Adhering to and developing process-oriented approach within function. Develop a highly skilled and efficient team to drive customer satisfaction. Maintain high level of motivation and energy in teams. Institutionalize learning process by creating knowledge base and build culture of knowledge sharing in teams. Reporting of MIS/Dashboards to senior management/functional heads capturing areas of improvements, performance trends & bottlenecks Collaborating with business units to integrate business needs, interests, and objectives Effectively communicate with excellent interpersonal skills to ensure precise & timely communication to stakeholder Preferred candidate profile: Experience in Telecom, having experience in handling service assurance with flair of managing customer relationships / operations with strong service orientation. Good knowledge of Transmission Systems and possesses team building skills.

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7.0 - 10.0 years

17 - 22 Lacs

Hyderabad

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Role & responsibilities Candidate have to manage IP MPLS Products & Strategy network Architect to design and manage IP/MPLS network company The ideal candidate should have a solid understanding of IP/MPLS Products of multiple Vendors, features and scale requirements, latest technologies with IP and network Automation, as well as experience in designing large telco IP Transport and development of the future ready network This role is responsible for: Prepare HLD/LLD documents for all IP/MPLS transport services. Handling NLD and ISP domain Should be aware ISP peering and internet exits. Maintain database for all services & related RD/RT/VLAN/Prefixes. Updates periodically Quarterly service audit & corrections. Drive automation in designing & MoP template preparation. MoP preparation for all type of services. Ensure NW security compliance while delivering MoPs to SNOC. Preferred candidate profile Core Competencies, Knowledge, Experience In-depth knowledge of IP/MPLS/L2/L3 Routing technologies. Strong knowledge of IP Routing protocols (BGP,ISIS,OSPF,LDP/TE etc.) Knowledge of SDN/NFV/SD-WAN/Telco Data centre & related concepts. In depth knowledge on Router/Switch commands/troubleshooting methods. Should be independently able to prepare data scripts/Configuration scripts for Cisco/Juniper/Huawei/ZTE Routers. Working Knowledge of automation Scripting, python and Yang, etc. A deep understanding of multivendor Router/Switches HW & its service flows. In depth knowledge of 2G/3G/4G technologies , NLD and ISP toplogy & its service flows. Min 5 years of experience working with large scale IP/MPLS NWs. Knowledge on E2E Mobile Solutions, Mobile & Packet Core concepts and related technologies. Knowledge on Network Management Systems, networking concepts and related technologies. Be a fast learner, ambitions, and comfortable working in high-pressure environments High-level understanding of IP transport security concepts. Communication skills, ability to engage and manage large scale teams. Culture of collaboration, agility, innovation and speed. Positive attitude and a strong commitment to delivering quality work. Must have technical / professional qualifications Bachelor's degree in Electronics and Communications Engineering, Information Technology or relevant field. 5-10 years of experience working with large scale IP/MPLS NWs Cisco/Juniper/Huawei certifications (CCNA/CCNP/CCIE/JNCA) are preferable. Experience in Router/Switches configuration, provisioning. 5 Years experience in IP planning/Operation field. Job Purpose Vodafone Idea Limited is having IP Transport Network with around 24K Routers and 200 Data Centre locations for mobility, IT and enterprise services and applications. We are looking for a talented IP MPLS Products & Strategy network Architect to design and manage Vodafone Idea Limited IP/MPLS network. The ideal candidate should have a solid understanding of IP/MPLS Products of multiple Vendors, features and scale requirements, latest technologies with IP and network Automation, as well as experience in designing large telco IP Transport and development of the future ready network. Candidate should have a positive attitude and excellent communication skills to effectively share knowledge. Candidate should have experience in managing Managers for handling large roles. This role is responsible for: Prepare HLD/LLD documents for all IP/MPLS transport services. Handling NLD and ISP domain Should be aware ISP peering and internet exits. Maintain database for all services & related RD/RT/VLAN/Prefixes. Updates periodically Quarterly service audit & corrections. Drive automation in designing & MoP template preparation. MoP preparation for all type of services. Ensure NW security compliance while delivering MoPs to SNOC. Complexity of Role Different vendor coexisting in NW at each layer. Need to have deep understanding on command lines of all vendors for end to end service delivery. Need to have knowledge for all type of services across all verticals in telecom domain, ISP (internet ) is preferred.. Existing NW is going towards virtualization. Need to have deep understanding on automation/virtualization. Goals MoP Accuracy: Continues improvement in MoP accuracy & 0% first time correct MoP delivery. Automation: Number of automations done during year for faster & accurate MoP delivery. No of MoP delivery : Number of MoPs delivered per day. Service Merger: Existing multiple service merger into single service Key Result Areas/Accountabilities Involves end to end Service planning, optimization and performance management of Services planning and understanding about various multivendor systems. Discuss requirement with User group. Creating the requirement document including IP,BW,SLA and Routing matrix. Prepare Solution document, HLD ,LLD. Preparing multi-vendor MOP. MOP testing and validation. POC for new setups Creating CR & Issuing MOP to Operation team and NOC Supporting NOC team for MOP execution Maintaining Data base for IP, VLAN, RT, RD etc. Aligning QOS as per Policy Maintaining security policy Quarterly Service audit and correction.

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