Chief of Staff to CTO

About Enterpret

Enterpret is redefining how businesses understand and act on customer feedback. We’re building an AI-native platform that centralises feedback from every source surveys, reviews, support tickets, communities and turns it into clear, actionable insights that drive business growth.

We’re trusted by some of the world’s most customer-obsessed companies likeCanva, Descript, Notion, Perplexity and many more, and backed by leading investors like Kleiner Perkins, Canaan Partners, and Peak XV Partners. Our mission: to unlock the voice of the customer for every product team on the planet.

About the role

operate with high ownership across unclear problem spaces

judgment, prioritisation, and follow-through

What you will do ?

• Partner with the CTO on high-impact decisions by framing problems, synthesising inputs, and presenting clear options and tradeoffs

• Own ambiguous, cross-functional problem areas that require judgment rather than functional execution

• Drive alignment on priorities across engineering, product, and leadership, especially where ownership is unclear

• Convert strategic intent into focused initiatives with clear outcomes, success metrics, and accountability

• Act as an extension of the CTO in select forums by representing context, intent, and priorities

• Identify structural gaps, decision bottlenecks, and operating friction, and propose pragmatic solutions

• Support long-term planning by connecting near-term execution with broader technical and organisational direction

• Step in temporarily to stabilise critical initiatives until durable ownership or structure is in place

What it takes ?

• Experience operating in early-stage or fast-growing environments with high ambiguity

• Ability to work independently and take responsibility for outcomes end to end

• Strong problem framing and decision-making skills

• Clear written and verbal communication, especially in high-context situations

• Comfort working across functions without formal authority

• Willingness to make progress with incomplete information and adjust quickly

• Comfort with tools, technology, and AI-enabled workflows

Why Join Enterpret ?

High Impact:

Dynamic Culture:

Industry-Leading Compensation

Career Growth