Chief of Staff

Location: Mumbai (on-site, with occasional travel)
Reports to: Founder & CEO (works closely with CFO and Leadership Team)
Type: Full-time

About Agraga

Agraga is a tech-enabled cross-border logistics platform simplifying freight, customs, warehousing, transportation, and embedded financial services for Indian exporters and importers. We combine deep operations, a strong partner network, and data-driven software to deliver reliable, transparent, and cost-efficient supply chains for MSMEs and enterprises.

Role Overview

The Chief of Staff (CoS) is a force-multiplier for the CEO—driving strategic planning, cross-functional execution, and operating discipline across Agraga. You’ll turn strategy into clear OKRs, run the leadership cadence, remove bottlenecks, build dashboards and SOPs, and own special projects (e.g., partnerships, country launches, embedded-finance rollouts, acquisitions diligence). This is a high-trust, high-visibility role suited to an operator who is equally comfortable in a boardroom, a data room, and on a warehouse floor.

What You’ll Do

· Drive annual/quarterly planning; translate strategy into company/function OKRs and track attainment.

· Run operating rhythms (weekly exec reviews, MBRs, stand-ups); keep decisions moving and risks visible.

· Build/enforce SOPs for critical workflows (job-cost hygiene, simple 3-way match where applicable, collections cadence, vendor onboarding).

· Stand up executive dashboards with Finance/Data (Revenue, GP, DSO/DPO/CCC, customer/lane profitability, pipeline).

· Ensure data cleanliness and single-source-of-truth across ERP/ODBC/BI; lock metric definitions.

· Prepare board materials and executive comms (concise narratives, decisions/asks).

· Lead special projects (partner launches, embedded-finance phases, new lanes/country ops).

· Org design & hiring support for priority roles; drive accountability via decision logs and post-mortems.

· Fundraising support only if required (data rooms, trackers, timelines).

What Success Looks Like

· 90 days: OKRs locked, review cadence humming, exec dashboard live; two priority initiatives unblocked.

· 6 months: ≥80% OKR hit on company-critical goals; faster decision cycles; one end-to-end special project shipped.

Qualifications

· 5+ years in Chief of Staff / Strategy & Ops / Program Mgmt at a high-growth company or consulting/IB + operator stint.

· Proven cross-functional program delivery with clear OKRs and timelines.

· Strong analytical chops; fluent with P&L, GP, DSO/DPO/CCC, cohort/NRR.

· Excellent written/oral communication and stakeholder management.

· Tools: advanced spreadsheets, BI (Power BI/Tableau), comfort with basic SQL/Python; ERP familiarity (Fresa/eFS or similar) is a plus.

· Domain plus: logistics/supply chain/trade-finance exposure.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person