Job Description – Processor Position Title, Responsibility Level Processor Function Reports to Team lead Permanent/ Temporary Permanent Span of Control NA Location Noida Basic Function Analyze information from legal agreements, claims data, Audit information and various loss reports for a particular insured’s policy period/coverage period and process premium adjustments in Client systems to accurately generate & book current gross and net chargeable premium. Apply Cash received through checks/EFT to policies etc. Essential Functions Monitor mailbox for timely action taken on each e-mails received Transaction processing, applying cash/check/EFT with complete research Update Systems each time an account is assigned or completed Review all necessary account documents from relevant systems Query handling from internal as well as external customers Compile and organize relevant auditand claims/loss data into spreadsheet analysis Participate in all applicable training and special unit projects when appropriate Analyze and explain impact on Insured’s account Updating various reports in various systems to update client account/policy information Submit daily status reports to Team Leader/Manager Update checklist and store supporting documentation in Pre-approval folders for review Any other essential function that may occur from time to time as directed by the senior processor, team lead or process manager Primary Interactions @ EXL Senior Processor /Team lead /Process Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support Primary Interactions Client Onshore SME for training , updates or any other concern related to a transaction Organizational Relationships Reports To : Team Lead - operations Supervises : NA Skills Technical Skills Good Computer navigation skills Keyboarding skills Good with MS Office Process Specific Skills Knowledge about the Insurance / Re-insurance Industry in US Knowledge about US Culture Knowledge of SAP Ability to reconcile transactions post research from different applications within the timeframe agreed Good decision making skills, have an understanding of when and who to communicate for solving open items Be able to interact with the clients regarding any transaction Knowledge of Loss Sensitive/Deductible process and process applications Soft Skills/Aptitude Self-disciplined Result oriented Adaptability Basic knowledge of accounting like debits & credits Communication skills – should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Ability to work on routine/standardized transactions Soft Skills Good written and verbal communication skills Questioning and reasoning Skills Customer Service focused Ability to complete work within timeframe Education Requirements Preferably B.Com from a certified university . BCA / BSc candidates can also be picked if they have good analytical skills Work Experience Requirements Minimum 6-18 month’s work experience in a US insurance process Experience in Back office , Cash application, P&C Insurance process shall be preferred. Should have worked in US shifts Strong analytical skills Should have working knowledge of MS Excel Should have Accounting and computing skills Show more Show less

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Essential Duties/Principal Responsibilities Work as a Subject Matter Expert (SME) Vendor Master (VM) global point of contact for local business unit leaders and business partners for VM processing and queries Complete requests for sensitive vendor master data in a timely, accurate manner by performing integrity checks to ensure a high quality of master data Ensure all requests contain the appropriate supporting documentation and comply with company internal controls requirements and policies to reduce company risk by performing a quality check Analyze and improve data quality, which includes running reports to enhance and cleanse vendor master data Conduct root cause analysis of data quality issues; recommend and assist in developing new processes to prevent future data quality issues, including taking necessary corrective action Provide leadership, functional support and training to various end-users as it relates to VM processing, including SOP’s Professionally communicate with suppliers both written and verbal Provide support to end-users on Vendor Master policies Analyze, recommend and improve processes, increase efficiencies and strengthen governance and internal controls Provide key performance indicators (KPI’s) and ad-hoc reporting for leadership, effectively communicating with our business partners and participating in special or cross-functional projects Meet individual and department goals; Support Corporate Goals/Initiatives Responsible for user acceptance testing for system upgrades and changes Accountable for providing requested information to internal and external auditors Individual may perform other duties, special projects as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Degree preferred in Business Finance or related fields of study Four + years of Vendor Master Data experience Advanced understanding of the I2P process, including a thorough understanding of the vendor master domain Vendor Relations experience, white glove customer service skills Strong analytical skills and data analysis demonstrating an ability to identify root cause, generating and evaluating alternatives and recommending solutions; Ability to recognize and recommend changes - drive continuous improvement Demonstrate both the ability and motivation to work collaboratively in a team environment, across regions and functions, as well as working independently Strong organizational skills, attention to detail and follow through to resolve any outstanding issues with accuracy. Ability to work on multiple tasks concurrently Be a self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment; Solid follow through skills Experience in preparing and organizing reporting and presentations Effective written and verbal communication and relationship building skills Advanced usage of Microsoft Excel, Word and Power Point, Power BI experience a plus Familiarity with local and regional regulatory/compliance requirements a plus SAP, Coupa, Service Now or Informatica master data governance experience a plus Additional Information Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally conducted in an office environment. Regularly required to sit, stand, walk and reach with hands and arms. Frequently required to communicate orally. Ability to use hands and fingers dexterously to operate office equipment. Vision abilities required by this job include close vision. Work may require lifting less than 35 lbs. Employee use of personal protective equipment (PPE) may be required in certain situations. Employee must comply with all local regulations and published Company work rules as well as written instructions. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. Show more Show less

Job Title: Azure Engineer (Azure Data Lake Operations) Experience: 3-4 years Location: Onsite (Noida) Shift: Rotational Shifts support including Weekends on need basis Reports To: Technical Manager / Architect Responsibilities Perform daily / monthly monitoring of ADF pipelines, Databricks notebooks, and ADLS health using Azure Monitor, Log Analytics, and ServiceNow. Querying data, basic troubleshooting of dataset issues, pipeline validation (in ADF/Databricks) using SQL/PySpark. Execute and track daily job health checks, validate schedule adherence, and ensure successful data ingestion runs. Triage alerts and incidents from automation tools and manual tickets; perform first-level diagnostics and routing. Monitor ADF/Databricks refreshes, failure alerts. Re-run failed jobs, validate trigger configurations, and raise SRs or incidents when beyond scope. Perform manual file availability checks and escalate delays to application or business stakeholders. Maintain operational logs and checklists for daily activities with consistent timestamping and status remarks. Acknowledge and act on alerts within SLA; provide inputs to L2 for RCA or escalation-worthy cases. Raise and track service requests in ServiceNow and maintain traceability until closure. Required Skills Proficiency in Azure Data Factory, Azure Data Lake Storage, Azure Monitor, Log Analytics. Strong SQL knowledge in writing complex queries for data validation and job verification. Working knowledge of ServiceNow or equivalent ticketing system. Exposure to Databricks and PySpark is preferred. Good understanding of Azure CLI/PowerShell is a plus. Show more Show less

Job Description Middle Office, as part of Corporate and Investment Banking Operations, offers an exciting opportunity to support a diverse array of external and internal businesses. This role provides exceptional operational processing capabilities across all asset classes. The Regulatory Controls Team plays a crucial role in the comprehensive implementation of Regulatory Trade Reporting within the Equities Operations Group, ensuring compliance and efficiency in operations. As a Vice President in the Regulatory Controls Team within Middle Office, you will be responsible for the full end-to-end implementation of Regulatory Trade Reporting in the Equities Operations Group. You will lead remediation initiatives, manage regulatory queries, and represent the team in senior control forums, providing an opportunity to enhance your leadership and analytical skills in a dynamic environment. Job Responsibilities Monitoring existing controls and implementing new controls across various regulations (CFTC, MIFID, EMIR, HKMA, ASIC etc.) for EDG, Prime, and Cash Equities business. Leading remediation initiatives in partnership with the technology team to address reporting data quality issues. Governing and monitoring key regulatory metrics. Improving reporting quality through various completeness and accuracy checks via centrally coordinated controls testing activities. Managing external regulator and internal compliance queries, reviews, and testing. Representing on Senior Control Forums. Escalating issues and errors. Reviewing and signing off on attestations. Analyzing requirements, testing, and conducting post-go-live checks for new regulations, changes to existing regulations, strategic system transformation, migrations, and NBIAs. Managing vendor relationships. Planning budget allocations. Required Qualifications, Skills And Capabilities Previous experience in the Financial Services industry with strong understanding of Equity Derivatives products Strong understanding of Dodd Frank CFTC Trade Reporting and EMIR Trade Reporting Excellent Business Analysis skills to drill down the complex Regulatory Reporting requirements for multiple jurisdictions Excellent problem solving skills in order to identify, understand and address operational and technical issues Strong product knowledge; thorough understanding of the end to end transaction cycle for derivative products CA/ MBA/graduate with 10 years’ experience in operations. Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge. Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project Flexibility for travel to region ( APAC / EMEA / Americas) for period of 2-3 months within short notice in case of business requirements. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/12/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/16/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Job Title: Senior Quality Analyst – PPC Travel Location: [Insert Location] Experience: 1–3 years (Minimum 1 year in PPC Travel process) Job Type: Full-Time Department: Quality / Operations Industry: Travel & Tourism / BPO / KPO Job Summary: We are seeking a detail-oriented and proactive Senior Quality Analyst with experience in PPC (Pay-Per-Click) travel sales. The ideal candidate will be responsible for monitoring, evaluating, and enhancing the quality of calls, chats, and emails, ensuring that agents adhere to process standards and deliver exceptional customer experiences. Key Responsibilities: Monitor live and recorded calls/chats/emails of travel sales agents to assess quality. Evaluate agent performance against predefined quality metrics and provide actionable feedback. Conduct regular audits of PPC campaigns, sales processes, and compliance checks. Identify process gaps and recommend improvement initiatives to management. Deliver coaching and mentoring sessions to agents to improve quality and performance. Analyze trends and prepare quality reports and dashboards for the management team. Work closely with training and operations teams to drive performance improvements. Ensure adherence to company policies, compliance standards, and client requirements. Required Skills: Strong knowledge of PPC travel sales processes and tools. Good understanding of quality monitoring tools and audit techniques. Excellent communication, coaching, and interpersonal skills. Analytical mindset with attention to detail. Proficiency in MS Excel, QA tools, and CRM systems. Ability to handle multiple tasks and work in a fast-paced environment. Educational Qualification: Graduate in any stream (Travel or Quality certifications preferred). Minimum 1 year of experience in a QA role in a PPC travel sales process is mandatory. Job Type: Full-time Pay: ₹480,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid time off Schedule: Night shift Experience: PPC Campaign Management: 1 year (Required) senior quality analyst: 1 year (Required) Location: New Delhi, Delhi (Required) Work Location: In person Speak with the employer +91 9176764451 Application Deadline: 21/06/2025 Expected Start Date: 19/06/2025

About the Company: Founded in 2019, Traya is one of India’s largest digital health-tech platforms for haircare and hair loss. Our mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to Traya doctors, personal hair coach, customized diet plans, and more! Founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus, Traya sits at the forefront of the multi-billion-dollar hair care solutions category. Having raised institutional capital from marquee VCs like Fireside Ventures, Kae Capital, Whiteboard Capital, Traya has more than 2.5L+ customers, with a 93% success rate and 30% MoM growth over the past year. Brand Vision & Philosophy: Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients. Role Overview: We are looking for a creative and performance-oriented Content Head to lead our content efforts at Traya. You will be responsible for developing and executing a content strategy that drives both brand engagement and conversion , while managing a team of writers and strategists across creative and performance marketing. Key Responsibilities: 1) Content Strategy & Planning Develop and lead the overall content strategy for the audience segment, aligned with brand goals and marketing objectives. Collaborate closely with product, design, and marketing teams to understand target personas and develop relevant content themes. Drive consistency in brand voice and storytelling across all content formats. 2) Creative Content Development Oversee ideation and execution of content for website, email, blogs, landing pages, product pages, and brand campaigns. Create engaging narratives around hair health, product education, and customer stories. 3) Performance Marketing Support Lead the creation of ad copies, scripts, and creatives for paid campaigns (Meta, Google, YouTube, etc.). Optimize messaging for different funnel stages (awareness to conversion) in collaboration with the performance marketing team. Monitor content performance metrics (CTR, CVR, engagement) and iterate accordingly. 4) Team Leadership & Management Lead and mentor a team of content writers, copywriters, and strategists. Establish content guidelines, review processes, and quality checks to ensure impactful and error-free output. Foster a culture of creativity, ownership, and performance within the team. 5) Cross-functional Collaboration Work closely with designers, video editors, performance marketers, and product managers to deliver high-impact campaigns. Provide content support for partnerships, influencers, CRM, and retention initiatives. Requirements: 7+ years of experience in content creation and strategy, preferably in D2C, health, wellness, or beauty brands. Strong understanding of both brand storytelling and performance marketing content. Proven experience in managing and scaling small to mid-sized content teams. Excellent writing, editing, and communication skills with a strong eye for detail. Analytical mindset with the ability to interpret content performance data and drive actionable insights. A creative thinker who understands how to speak to the modern consumer. Understanding of SEO principles, social trends, and email marketing. Show more Show less

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Data Scientist Location: Bangalore Business & Team: BB Advanced Analytics and Artificial Intelligence COE Impact & contribution: As a Senior Data Scientist, you will be instrumental in pioneering Gen AI and multi-agentic systems at scale within CommBank. You will architect, build, and operationalize advanced generative AI solutions—leveraging large language models (LLMs), collaborative agentic frameworks, and state-of-the-art toolchains. You will drive innovation, helping set the organizational strategy for advanced AI, multi-agent collaboration, and responsible next-gen model deployment. Roles & Responsibilities: Gen AI Solution Development: Lead end-to-end development, fine-tuning, and evaluation of state-of-the-art LLMs and multi-modal generative models (e.g., transformers, GANs, VAEs, Diffusion Models) tailored for financial domains. Multi-Agentic System Engineering: Architect, implement, and optimize multi-agent systems, enabling swarms of AI agents (utilizing frameworks like Lang chain, Lang graph, and MCP) to dynamically collaborate, chain, reason, critique, and autonomously execute tasks. LLM-Backed Application Design: Develop robust, scalable GenAI-powered APIs and agent workflows using Fast API, Semantic Kernel, and orchestration tools. Integrate observability and evaluation using Lang fuse for tracing, analytics, and prompt/response feedback loops. Guardrails & Responsible AI: Employ frameworks like Guardrails AI to enforce robust safety, compliance, and reliability in LLM deployments. Establish programmatic checks for prompt injections, hallucinations, and output boundaries. Enterprise-Grade Deployment: Productionize and manage at-scale Gen AI and agent systems with cloud infrastructure (GCP/AWS/Azure), utilizing model optimization (quantization, pruning, knowledge distillation) for latency/throughput trade offs. Toolchain Innovation: Leverage and contribute to open source projects in the Gen AI ecosystem (e.g., Lang Chain, Lang Graph, Semantic Kernel, Lang fuse, Hugging face, Fast API). Continuously experiment with emerging frameworks and research. Stakeholder Collaboration: Partner with product, engineering, and business teams to define high-impact use cases for Gen AI and agentic automation; communicate actionable technical strategies and drive proof-of-value experiments into production. Mentorship & Thought Leadership: Guide junior team members in best practices for Gen AI, prompt engineering, agentic orchestration, responsible deployment, and continuous learning. Represent CommBank in the broader AI community through papers, patents, talks, and open-source. Essential Skills: 6+ years of hands-on experience in Machine Learning, Deep Learning, or Generative AI domains, including practical expertise with LLMs, multi-agent frameworks, and prompt engineering. Proficient in building and scaling multi-agent AI systems using Lang Chain, Lang Graph, Semantic Kernel, MCP, or similar agentic orchestration tools. Advanced experience developing and deploying Gen AI APIs using Fast API; operational familiarity with Lang fuse for LLM evaluation, tracing, and error analytics. Demonstrated ability to apply Guardrails to enforce model safety, explainability, and compliance in production environments. Experience with transformer architectures (BERT/GPT, etc.), fine-tuning LLMs, and model optimization (distillation/quantization/pruning). Strong software engineering background (Python), with experience in enterprise-grade codebases and cloud-native AI deployments. Experience integrating open and commercial LLM APIs and building retrieval-augmented generation (RAG) pipelines. Exposure to agent-based reinforcement learning, agent simulation, and swarm-based collaborative AI. Familiarity with robust experimentation using tools like Lang Smith, GitHub Copilot, and experiment tracking systems. Proven track record of driving Gen AI innovation and adoption in cross-functional teams. Papers, patents, or open-source contributions to the Gen AI/LLM/Agentic AI ecosystem. Experience with financial services or regulated industries for secure and responsible deployment of AI. Education Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 01/07/2025 Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for an Enterprise Technical Support Engineer - SaaS Ops to join our Support/SaaS Ops team in Trivandrum, reporting to the Manager of Enterprise Technical Support. In this role, you will work closely with cross-functional teams, including Technical Support, Cloud Operations, and DevOps to monitor and report platform and application issues. You will be the technical point of contact and mentor the rest of the team. Previous hands-on experience in all functional areas will be crucial to success in this role. You’re the ideal candidate if you are a collaborative strategic thinker who operates independently, works across teams, and is deadline and results driven. What you’ll do: Monitor and support cloud-based network infrastructures Analyze and provide inputs to the engineering team from monitoring tools like SysDig, New Relic, and Thousand Eyes Act as an incident specialist during any major/critical service-impacting events Identify opportunities to modify and add content for training and onboarding while helping bring new NOC agents onto the team Make sanity checks, post-SaaS upgrades, and report any issues to Engineering Handle customer calls for false positive/cyber intelligence-related customer issues Diagnose server or network alerts, events, or incidents Write clear and concise customer and interdepartmental communications Act as the first responder to all alerts and problem reports while managing communications between departments, handling crisis documentation, and disseminating it after the issue is resolved Be on call from time to time since Infoblox is a 24x7x365 organization—shifts and work on holidays may be required What You’ll Bring 1+ years of experience in monitoring/support role with knowledge of cloud-native SaaS products Experience resolving client requests in a timely manner using strong troubleshooting skills Dependability and strong teamwork and communication Solid knowledge of TCP/IP and networking protocols Good understanding of DNS and DHCP protocols Excellent time management, organizational, customer service, and verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) is desirable Working knowledge of L2, L3 devices Knowledge of tools like Thousandeyes, NewRelic, and Sysdig and scripting skills are all a plus Bachelor’s degree or relevant experience is required What success looks like: After the first six months, you will… Understand the current Infoblox SaaS infrastructure (cloud-native) and NOC monitors Be aware of the monitoring tools and the significance of each monitor Be comfortable following the incident management process Start leading incidents based on what you’ve learned and the processes that are in place After About a Year, You Will… Lead efforts to identify automation opportunities Independently work on BloxOne cases Be able to independently engage with Infoblox Engineering and other application SaaS teams for Incident Management Contribute to creating technical content/KB articles Provide guidance and consultation for junior/new engineers We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description: Schneider Electric UPS Service Engineer Location: Pune, Maharashtra, India About Schneider Electric: Schneider Electric is a global specialist in energy management and automation. We provide integrated efficiency solutions, combining energy, automation, and software. Our comprehensive range of products, solutions, and services helps customers manage their energy and processes in a safe, reliable, efficient, and sustainable manner. Job Summary: We are seeking a highly skilled and dedicated UPS Service Engineer to join our team in Pune. The successful candidate will be responsible for the installation, commissioning, preventive maintenance, troubleshooting, and repair of Schneider Electric Uninterruptible Power Supply (UPS) systems, including ranges like Galaxy VL, Easy UPS 3L, and Symmetra MW. This role is critical in ensuring the continuous and reliable operation of power protection solutions for our diverse customer base in critical environments such as data centers, industrial facilities, and commercial buildings. Responsibilities: Installation & Commissioning: Perform pre-installation checks, site surveys, and assist with the setup of new UPS systems. Execute thorough commissioning processes, including power-on sequence, functional testing, and system calibration, ensuring adherence to manufacturer specifications and safety standards. Preventive & Corrective Maintenance: Conduct routine preventive maintenance checks, inspections, and adjustments on UPS units to ensure optimal performance and extend equipment lifespan. Diagnose and troubleshoot complex technical issues, alarm conditions, and faults in UPS hardware and software. Perform timely and effective corrective repairs, including component replacement, firmware updates, and system re-configuration. Respond to emergency service calls and breakdowns with urgency to minimize customer downtime. Technical Support & Documentation: Provide expert technical guidance and support to customers, explaining complex technical issues clearly and concisely. Generate accurate and detailed service reports, including root cause analysis (RCA), corrective actions, and recommendations for future improvements. Maintain service records, equipment history, and spare parts inventory. Customer Relationship Management: Build and maintain strong, positive relationships with customers, acting as a trusted technical advisor. Ensure high levels of customer satisfaction through professional conduct, effective communication, and timely resolution of issues. Identify potential opportunities for service contract renewals, upgrades, or additional solutions. Safety & Compliance: Adhere strictly to all Schneider Electric and customer safety policies and procedures. Ensure all work is performed in compliance with relevant electrical codes, industry standards (e.g., UL 1778, IEC 62040), and environmental regulations. Participate in safety training and promote a culture of safety. Continuous Improvement: Stay updated with the latest UPS technologies, product developments, and service best practices through continuous learning and training. Provide feedback to engineering and product teams for product improvements based on field experience. Qualifications: Bachelor's degree or Diploma in Electrical, Electronics, or Instrumentation Engineering. Proven experience as a Service Engineer in the UPS industry, preferably with Schneider Electric UPS systems (e.g., Galaxy, Symmetra series). Strong theoretical and practical knowledge of power electronics, AC/DC circuits, batteries, and control systems. Proficiency in diagnosing faults, using test equipment (multimeters, oscilloscopes, power analyzers), and interpreting technical drawings and schematics. Excellent problem-solving skills and the ability to perform under pressure in critical environments. Strong communication (verbal and written), interpersonal, and customer service skills. Ability to work independently and as part of a team. Willingness to travel extensively within Pune and potentially other regions as required for service calls. Valid driver's license. Preferred Skills: Experience with network monitoring tools and Building Management Systems (BMS) integration. Knowledge of data center infrastructure management (DCIM) solutions. Familiarity with various battery technologies (VRLA, Li-Ion) and battery management systems. Certifications in relevant electrical safety or power quality domains. Qualifications 4-5 years of Hands ON experience in relevant service industry & can able to manage the COLO Customers. Good troubleshooting skill of Cooling products like PAHU Precision air conditioning unit High end chillers Fair knowledge of IT & Data center Products. Schedule: Full-time Req: 009GET Show more Show less

Company Description Hiring Hub handles the entire recruitment process, from the job description to the offer letter. This includes initial applications, phone or video screening, face-to-face interviews, assessments, and background checks. Our process ensures we make the right hire by covering all crucial steps, making job sourcing and candidate selection seamless and efficient. Role Description This is a full-time, on-site role located in Gurugram for a Teleperformance Voice Travel Support position. The day-to-day tasks will involve handling customer inquiries about travel arrangements, managing business travel needs, providing excellent customer service, and ensuring effective communication with clients. The role requires coordination of various travel management tasks to ensure smooth travel experiences for clients. Qualifications Skills in Travel Arrangements and Travel Management Strong Communication and Customer Service skills Experience in handling Business Travel Excellent problem-solving abilities Strong organizational skills and attention to detail Ability to work independently and as part of a team Prior experience in the travel industry is a plus Bachelor's degree in Travel Management, Hospitality, or related field is preferred Show more Show less

Job description Looking for a freelance op portunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you! A Day in the Life of a Personalized Internet Assessor: In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself. Join our team today and start putting your skills to work for one of the world's leading search engines. The estimated hourly earnings for this role are 3.50 USD per hour. Payment is based on completed tasks, with the potential for higher earnings based on productivity. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Working as a freelancer with excellent communication skills in Sindhi Being a resident in India for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on. Assessment In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience! 📩 After Applying Once you’ve submitted your application, please provide the above details at your earliest convenience to lara.gianan@telusdigital.com with the subject line: Application to Personalized Internet Assessor - Sindhi (LinkedIn). This helps our recruitment team track your application and provide timely updates. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less

Company Description MapIT Solutions Group is a national staffing company experienced in placing talent for contract, contract-to-hire, and direct hire IT positions. With over 12 years in the IT industry, we understand the challenges of finding the right candidates and work to make the process easier. We target and engage top talent, utilizing our technical skills to find the best resources. Our unique approach includes thorough verification and background checks to ensure excellent screening and avoid bad hires. Our mission is to help clients achieve growth, operational efficiency, and competitive advantage through innovative and cost-effective staffing solutions. Role Description This is a full-time, on-site role for a Junior IT Sales Recruiter located in Vadodara. The Junior IT Sales Recruiter will be responsible for the full life cycle of recruiting, specifically for IT roles. Day-to-day tasks include sourcing candidates, conducting interviews, and managing the hiring process from start to finish. Additionally, the recruiter will collaborate with the sales team to understand client requirements and ensure the best talent fit for each position. Qualifications Full-life Cycle Recruiting, Recruiting, and Hiring skills Experience in IT Recruitment and Technical Recruiting Strong interpersonal and communication skills Ability to work on-site in Vadodara Bachelor's degree in Human Resources, Business, or related field is a plus Prior experience in a staffing agency or similar environment is advantageous Detail-oriented with strong organizational skills Please share your updated CV on- aditya@mapitsolutionsgroup.com Show more Show less

We are hiring freelance English and Bengali speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography . This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, e.g., verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English and Bengali You must be living in India the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS Digital Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community TELUS Digital partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We of fer flexible work-from- home opportunities for people with passion for languages. The jobs are part- time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. https://telusdigital. com Show more Show less

We are hiring freelance English and Bengali speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography . This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, e.g., verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English and Bengali You must be living in India the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS Digital Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community TELUS Digital partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We of fer flexible work-from- home opportunities for people with passion for languages. The jobs are part- time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. https://telusdigital. com Show more Show less

We are hiring freelance English and Bengali speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography . This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, e.g., verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English and Bengali You must be living in India the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS Digital Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community TELUS Digital partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We of fer flexible work-from- home opportunities for people with passion for languages. The jobs are part- time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. https://telusdigital. com Show more Show less

We are hiring freelance English and Bengali speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography . This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, e.g., verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English and Bengali You must be living in India the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS Digital Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community TELUS Digital partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We of fer flexible work-from- home opportunities for people with passion for languages. The jobs are part- time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. https://telusdigital. com Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Trading services Associate within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Capture all transactions timely and accurately in the Risk Management Systems. Complete intraday/end-of-day processes, including completeness and reconciliation checks, to ensure new trading activity and general book management are processed accurately. Work closely with Operations functions and infrastructure groups to support a ‘one team approach’. Ensure all controls are diligently performed, completed, and signed-off on a timely basis. Communicate clearly and concisely with all support teams to ensure the timely and efficient resolution of queries. Participate and contribute to various strategic initiatives; keep improving and evolving processes and business architecture. Build an in-depth understanding of all trading structures from both a financial and operational perspective. Required Qualifications, Skills And Capabilities Understand all relevant derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency swaps, Forward Rate Agreement (FRA), Foreign Exchange (FX), Zero Coupon and Overnight Index Swaps (OIS), Bond and Futures) Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teams Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areas Must have clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate Attention to details and sense of ownership Great team player able to work in a pressurized and changing environment Possess strong analytical and numerical skills Strong problem-solving, control, and project management skills Preferred Qualifications, Skills And Capabilities Strong technical skills, especially in Excel (VBA is a plus) ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in Financial Reporting. You have found the right team. As a Data Operations Associate within the Financial Reporting team, you will leverage your strategic thinking and passion for promoting solutions in financial reporting. You will have the opportunity to manage a team, review financial statements, and ensure compliance with IFRS and US GAAP. Your role will involve interacting with stakeholders, identifying process improvement opportunities, and maintaining risk and control checks. Job Responsibilities Review primary financial statements and related notes in accordance with IFRS and US GAAP within client deadlines and SLAs. Plan audits and resources for financial reporting teams. Conduct analytical reviews of year-on-year movements in financial statements and notes. Manage consistency across financial statements for large clients throughout audit and interim cycles. Analyze client accounting records and escalate potential issues. Identify and correct misstatements in line with GAAP disclosures, escalating audit findings as needed. Resolve team queries and act as a reference for junior members on technical, accounting, and audit matters. Liaise with partner sites for external deliveries and communicate status effectively. Interact with stakeholders to address accounting or financial reporting queries. Recognize and act on process improvement opportunities, encouraging team efficiency ideas. Ensure risk and control checks are in place, updating checklists and SOPs post-audit cycles. Required Qualifications, Capabilities And Skills Possess over 7 years of experience in Financial Reporting or Audit within the Funds industry. Hold a postgraduate degree or CA/CPA qualification in Finance/Accounting. Manage people, conduct performance reviews, and set objectives effectively. Demonstrate strong management skills and build key internal relationships across locations. Exhibit strong attention to detail in document review and analytical capabilities for financial statements. Have excellent knowledge of primary GAAPs: Irish/UK, IFRS, and US GAAP. Work under pressure, meet tight deadlines, and manage multiple deliverables during peak times. Implement change, seek efficiencies, and manage initiatives alongside daily tasks. Be oriented towards risk, control, and procedures. Possess strong analytical and prioritization skills, capable of making judgments. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

The Opportunity ... Educational Qualification : Degree in Engineering - Mechatronics /Mechanical /Electrical Work Experience : 5+ years of experience as a service engineer, field service technician or similar role in technical support and maintenance. Strong technical skills and knowledge of mechanical, electrical or electronic systems and components, as well as Good knowledge in drawing reading and P&ID is must. Performing on-site repairs, maintenance and installations of equipment and machinery (Experience on Refrigeration & freezing equipment, UHT equipment, Canning equipment etc. will be a first preference) Excellent problem-solving and diagnostic abilities, with the ability to analyze and resolve technical issues efficiently. (Good electrical knowledge will be a first preference) Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability to avoid any kind of major breakdown. Customer-focused attitude with strong communication and interpersonal skills. collaborating with internal teams, including sales, project team, engineering and product development, to address customer needs and provide technical assistance. Documenting service activities, including service reports, Spare parts requirement and customer communication, to maintain accurate records and ensure traceability Ability to work independently and willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends (Traveling more then 20days/months) Knowledge of safety protocols and standards for working with machinery and equipment. Good knowledge in factory Acceptance Test (FAT). Show more Show less

About Fusemachines Fusemachines is a 10+ year old AI company, dedicated to delivering state-of-the-art AI products and solutions to a diverse range of industries. Founded by Sameer Maskey, Ph.D., an Adjunct Associate Professor at Columbia University, our company is on a steadfast mission to democratize AI and harness the power of global AI talent from underserved communities. With a robust presence in four countries and a dedicated team of over 400 full-time employees, we are committed to fostering AI transformation journeys for businesses worldwide. At Fusemachines, we not only bridge the gap between AI advancement and its global impact but also strive to deliver the most advanced technology solutions to the world. About The Role This is a remote full-time contractual position , working in the Travel & Hospitality Industry , responsible for designing, building, testing, optimizing and maintaining the infrastructure and code required for data integration, storage, processing, pipelines and analytics (BI, visualization and Advanced Analytics) from ingestion to consumption, implementing data flow controls, and ensuring high data quality and accessibility for analytics and business intelligence purposes. This role requires a strong foundation in programming and a keen understanding of how to integrate and manage data effectively across various storage systems and technologies. We're looking for someone who can quickly ramp up, contribute right away and work independently as well as with junior team members with minimal oversight. We are looking for a skilled Sr. Data Engineer with a strong background in Python , SQL , Pyspark , Redshift, and AWS cloud-based large-scale data solutions with a passion for data quality, performance and cost optimization. The ideal candidate will develop in an Agile environment. This role is perfect for an individual passionate about leveraging data to drive insights, improve decision-making, and support the strategic goals of the organization through innovative data engineering solutions. Qualification / Skill Set Requirement: Must have a full-time Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field 5+ years of real-world data engineering development experience in AWS (certifications preferred). Strong expertise in Python, SQL, PySpark and AWS in an Agile environment, with a proven track record of building and optimizing data pipelines, architectures, and datasets, and proven experience in data storage, modelling, management, lake, warehousing, processing/transformation, integration, cleansing, validation and analytics A senior person who can understand requirements and design end-to-end solutions with minimal oversight Strong programming Skills in one or more languages such as Python, Scala, and proficient in writing efficient and optimized code for data integration, storage, processing and manipulation Strong knowledge SDLC tools and technologies, including project management software (Jira or similar), source code management (GitHub or similar), CI/CD system (GitHub actions, AWS CodeBuild or similar) and binary repository manager (AWS CodeArtifact or similar) Good understanding of Data Modelling and Database Design Principles. Being able to design and implement efficient database schemas that meet the requirements of the data architecture to support data solutions Strong SQL skills and experience working with complex data sets, Enterprise Data Warehouse and writing advanced SQL queries. Proficient with Relational Databases (RDS, MySQL, Postgres, or similar) and NonSQL Databases (Cassandra, MongoDB, Neo4j, etc.) Skilled in Data Integration from different sources such as APIs, databases, flat files, and event streaming Strong experience in implementing data pipelines and efficient ELT/ETL processes, batch and real-time, in AWS and using open source solutions, being able to develop custom integration solutions as needed, including Data Integration from different sources such as APIs (PoS integrations is a plus), ERP (Oracle and Allegra are a plus), databases, flat files, Apache Parquet, event streaming, including cleansing, transformation and validation of the data Strong experience with scalable and distributed Data Technologies such as Spark/PySpark, DBT and Kafka, to be able to handle large volumes of data Experience with stream-processing systems: Storm, Spark-Streaming, etc. is a plus Strong experience in designing and implementing Data Warehousing solutions in AWS with Redshift. Demonstrated experience in designing and implementing efficient ELT/ETL processes that extract data from source systems, transform it (DBT), and load it into the data warehouse Strong experience in Orchestration using Apache Airflow Expert in Cloud Computing in AWS, including deep knowledge of a variety of AWS services like Lambda, Kinesis, S3, Lake Formation, EC2, EMR, ECS/ECR, IAM, CloudWatch, etc Good understanding of Data Quality and Governance, including implementation of data quality checks and monitoring processes to ensure that data is accurate, complete, and consistent Good understanding of BI solutions, including Looker and LookML (Looker Modelling Language) Strong knowledge and hands-on experience of DevOps principles, tools and technologies (GitHub and AWS DevOps), including continuous integration, continuous delivery (CI/CD), infrastructure as code (IaC – Terraform), configuration management, automated testing, performance tuning and cost management and optimization Good Problem-Solving skills: being able to troubleshoot data processing pipelines and identify performance bottlenecks and other issues Possesses strong leadership skills with a willingness to lead, create Ideas, and be assertive Strong project management and organizational skills Excellent communication skills to collaborate with cross-functional teams, including business users, data architects, DevOps/DataOps/MLOps engineers, data analysts, data scientists, developers, and operations teams. Essential to convey complex technical concepts and insights to non-technical stakeholders effectively Ability to document processes, procedures, and deployment configurations Responsibilities: Design, implement, deploy, test and maintain highly scalable and efficient data architectures, defining and maintaining standards and best practices for data management independently with minimal guidance Ensuring the scalability, reliability, quality and performance of data systems Mentoring and guiding junior/mid-level data engineers Collaborating with Product, Engineering, Data Scientists and Analysts to understand data requirements and develop data solutions, including reusable components Evaluating and implementing new technologies and tools to improve data integration, data processing and analysis Design architecture, observability and testing strategies, and build reliable infrastructure and data pipelines Takes ownership of storage layer, data management tasks, including schema design, indexing, and performance tuning Swiftly address and resolve complex data engineering issues, incidents and resolve bottlenecks in SQL queries and database operations Conduct a Discovery on the existing Data Infrastructure and Proposed Architecture Evaluate and implement cutting-edge technologies and methodologies, and continue learning and expanding skills in data engineering and cloud platforms, to improve and modernize existing data systems Evaluate, design, and implement data governance solutions: cataloguing, lineage, quality and data governance frameworks that are suitable for a modern analytics solution, considering industry-standard best practices and patterns Define and document data engineering architectures, processes and data flows Assess best practices and design schemas that match business needs for delivering a modern analytics solution (descriptive, diagnostic, predictive, prescriptive) Be an active member of our Agile team, participating in all ceremonies and continuous improvement activities Fusemachines is an Equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local laws. Powered by JazzHR SC1hyFVwpp Show more Show less

We are hiring freelance English and Bengali speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography . This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, e.g., verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. Requirements Full Professional Proficiency in English and Bengali You must be living in India the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in India Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS Digital Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community TELUS Digital partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We of fer flexible work-from- home opportunities for people with passion for languages. The jobs are part- time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. https://telusdigital. com Show more Show less

Purpose Of The Role To lead the end-to-end customer complaint management process and oversee call center operations to ensure timely, effective, and empathetic resolutions while driving service excellence, customer satisfaction, and process improvement Job Responsibilities 1. Complaint Management Lead the complaint redressal process for escalated and complex cases (email, voice, social media, regulatory, legal). Ensure root cause analysis (RCA), corrective actions (CAPA), and long-term resolution of complaints. Track and manage turnaround time (TAT), resolution quality, and customer communication standards. Prepare case summaries for senior leadership review and legal compliance when required. 2. Call Centre Management Oversee daily operations of inbound/outbound call center (voice/email/chat). Monitor key KPIs: First Call Resolution (FCR), Average Handling Time (AHT), Abandonment Rate, Service Level Agreement (SLA) adherence. Lead training, quality audits, and upskilling initiatives for call center agents. 3. VOC (Voice of Customer) & Insights Collate and analyse customer feedback to identify emerging issues and trends. Publish regular dashboards and reports for senior stakeholders. Collaborate with cross-functional teams (sales, service, product, legal) to resolve systemic gaps. Handle queries from zone by cross checking the facts 4. Process & System Improvement Drive automation and CRMDMS utilization Implement standardized scripts, escalation matrices and workflows. Conduct training, review with RO/Zonal level and follow improvement action plan. Review gap area and set SOP to improve customer experience Create modules & deliver training call centre/field team on existing & new processes Audits – To perform dip stick checks & improve quality of CX parameters 5. PSF (Post Service Follow-Up) Drive PSF calls for service, repair, warranty, and delivery interactions to capture real-time customer feedback. Ensure timely follow-ups post workshop visit and complaint resolution. Analyse PSF scores (e.g., CSAT, NPS) to identify areas of concern and trigger proactive actions. Work closely with RO/Zonal teams to address negative feedback and enhance customer delight. Desired Candidate Profile Education: B. E/Graduate Skills: Proficient in customer handling, complaint analysis, and escalation management Experience in managing PSF programs & customer feedback tools Knowledge of CRM, Call Center Software, Excel, and dashboard tools. Empathy, patience, and strong communication skills Process-oriented with a continuous improvement mind set. Relevant Experience: 6-10 years of total work experience (automobile & customer care) Stakeholder Profiles & Nature Of Interactions Internal Field Service - Performance status & analysis/ action plan support. Regular follow-up for complaints. TBEM - Regarding audits and documents sharing. Sales and marketing - Regular update Contact Centre - Customer Complaints update/ execution of process. CRM DMS - For IT support for process implementation Legal - Communications on legal cases Plant - Regarding Product issues External Customers - Consumer grievances handling and responses from us. Consumer Helpline/NGOs - Consumer grievances handling and responses from us. Skills & Competencies Customer Centricity Driving execution – Leading CFT Monitoring & Reporting Product Development/Part Development Business acumen Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customers/users where the product is highly technical or sophisticated in nature. What You'll Be Doing The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions .The MS Engineer s responsible for managing tickets of low to high complexity. Key Roles and Responsibilities: Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational Perform necessary checks, apply monitoring tools and respond to alerts Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assist in analyzing, assigning, and escalating support calls Investigate third line support calls assigned and identify the root cause of incidents and problems Report and escalate issues to 3rd party vendors if necessary Provide onsite technical support to clients and provide field engineering services to clients Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identify opportunities for work optimization including opportunities for automation of work Knowledge, Skills, and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Required Experience: Demonstrated work experience Demonstrated experience required in Engineering function within a medium to large ICT organization Demonstrated experience of Managed Services Demonstrated working knowledge of ITIL processes Demonstrated experience working with vendors and/or 3rd parties Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less