Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Qualys is looking for a UX writer, who will be responsible for customer delight! You are an advocate for Qualys design, shaping product experiences by creating useful, meaningful text that helps users to complete tasks. You help to set the vision for content and drive cohesive product narratives across platform. As a UX writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including UX researchers, product managers, engineers. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images. You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. Responsibilities: Writing UI text: Crafting the words that guide users through an interface, including button labels, error messages, onboarding flows, and confirmation dialogs. Creating and maintaining style guides: Establishing voice, tone, and terminology standards that ensure consistency across a product or organization. Participating in UX research: Working closely with UX researchers to conduct usability studies, analyze how users interact with content, and refine messaging based on insights. Collaborating with product teams: Partnering with UX designers, product managers, and engineers to ensure content aligns with the overall design and user experience. Optimizing accessibility: Ensuring text is inclusive and readable for all users, including those using assistive technologies. Testing and iterating content: Conducting A/B tests, gathering user feedback, and continuously refining content to improve usability. Writing for conversational interfaces: Creating chatbot scripts, voice assistant responses, and AI-driven customer interactions. Contributing to AI model training: Assisting in training AI-powered features by refining system prompts, structuring training datasets, and ensuring AI-generated content aligns with UX writing best practices. Qualifications: Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience. 4+ years of experience in writing, editorial, marketing, UX writing for web and mobile platforms. Experience on UX-focused product writing and shaping content for multi-disciplinary projects. Portfolio highlighting UX-focused writing samples and style guidelines. Knowledge of cyber security domain Show more Show less

About Valorant Valorant is a fast-growing procurement consulting firm helping mid-market and PE-backed companies transform operations. We’re now launching our next chapter: building AI products to radically automate and augment procurement workflows. This isn’t about chatbot demos. We’re building real enterprise software with real client data, solving real problems. About the Role As our Founding Full-Stack AI Engineer / Technical Product Lead , you’ll drive the design, development, and launch of intelligent agentic systems that blend LLMs, vector search, structured data, and enterprise workflows. You’ll work closely with domain experts, iterate fast, and own the tech stack end to end—from backend services to frontend interfaces. This is a zero-to-one opportunity to build production-grade AI tools that work at scale and matter to real businesses. What You’ll Do Architect and build AI-powered products for procurement and supply chain use cases Develop LLM features using RAG (Retrieval-Augmented Generation), prompt engineering, and custom context pipelines Implement semantic document search using vector databases (Chroma, FAISS, etc.) Build Python backend services for data ingestion, transformation, and orchestration of AI pipelines Work with structured enterprise data (e.g., ledgers, SaaS exports, CSVs) to extract insights and power analytics Design or collaborate on frontend development for dashboards, chat interfaces, and user-facing tools (React or similar) Translate complex workflows into clean, intuitive UX with strong usability principles Ensure enterprise-grade reliability, explainability, and data privacy Contribute to product roadmap, feature planning, and fast iteration cycles with consultants and PMs Take ownership of the full stack and help shape a modern, scalable AI-first architecture What We’re Looking For 5–7+ years of experience in software engineering, full-stack development, or AI/ML product engineering Hands-on experience shipping LLM features in production (OpenAI, Claude, LLaMA, Mistral, etc.) Strong Python skills; experience with LangChain, LLaMA Index, or similar frameworks Experience with vector search, semantic indexing, and chunking strategies Backend engineering experience: designing modular APIs, microservices, and orchestration layers (FastAPI, Flask, Django, etc.) Proficiency in frontend development using React, Vue, or similar frameworks Understanding of UI/UX principles and ability to turn workflows into usable interfaces Familiarity with structured data workflows: pandas, SQL, and validation pipelines Exposure to cloud environments and dev tooling (Docker, GitHub Actions, AWS/GCP) Pragmatic, product-focused mindset — values useful outputs over academic perfection Bonus: Domain experience in procurement, supply chain, legal tech, or enterprise SaaS Bonus: Experience mentoring junior engineers or contributing to team scaling Why Join Us? Build meaningful AI products that solve real problems — not just tech showcases Collaborate with domain experts and access rich real-world data from day one Operate with autonomy, fast iteration cycles, and strong strategic backing Shape the tech foundation of an ambitious, AI-native product company Competitive pay, flexible remote work, and potential equity for high-impact contributors Show more Show less

The Role- As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role- Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills : Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing- Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us- Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,000,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: Technical leadership: 2 years (Required) AWS: 2 years (Required) MERN/MEAN: 3 years (Required) Location: Mohali, Punjab (Preferred) Work Location: In person

Company Description BotMax AI is a technology company specializing in WhatsApp chatbot solutions and enhancements through the WhatsApp Business API. The company focuses on delivering intelligent interaction capabilities to empower businesses and streamline their operations. Role Description This is a full-time on-site role in Lucknow for a Call Center Specialist at BotMax AI. The Call Center Specialist will be responsible for providing customer support, communication, and excellent customer service on a daily basis. Qualifications Customer Support and Customer Service skills Strong Communication skills Experience in Contact Centers Computer Literacy skills Ability to multitask and work under pressure Attention to detail and problem-solving skills Experience in AI or technology-related field is a plus High school diploma or equivalent Show more Show less

This is a remote position. Client : Kanini, Chennai Location : Remote (PAN India) Engagement Type : Full-Time Position : ITSM and Virtual Agent (VA) Consultant (3 to 5 Years of Experience) – 3 Positions Job Overview Kanini is seeking a skilled ServiceNow ITSM and Virtual Agent (VA) Consultant with 3 to 5 years of experience to join our remote team. This role focuses on designing, developing, and implementing ServiceNow ITSM solutions and Virtual Agent capabilities to enhance IT service delivery and user experience. The ideal candidate will have hands-on experience with ServiceNow ITSM modules and a strong background in Virtual Agent development, including chatbot configurations and conversational workflows. Candidates will work remotely, collaborating with cross-functional teams to deliver high-quality solutions tailored to client needs. Mandatory Virtual Agent Experience Minimum of 1 year of hands-on experience in developing and configuring ServiceNow Virtual Agent solutions is compulsory. Proven expertise in designing conversational workflows, setting up chatbots, and leveraging Natural Language Understanding (NLU) for Virtual Agent implementations. Experience integrating Virtual Agent with ITSM processes to enhance service desk automation and user support. Responsibilities Design, configure, and implement ServiceNow ITSM modules (e.g., Incident, Problem, Change, Service Catalog, Asset Management) to meet business requirements. Develop and customize Virtual Agent solutions, including conversational flows, chatbot configurations, and integrations with ITSM processes. Participate in the full lifecycle of ServiceNow ITSM and VA implementations, including requirements gathering, solution design, development, testing, and deployment. Configure forms, workflows, business rules, client scripts, UI policies, UI actions, and ACLs to support ITSM and VA functionalities. Integrate ServiceNow with external systems using REST/SOAP APIs to enhance Virtual Agent and ITSM capabilities. Optimize Virtual Agent performance by leveraging AI-driven conversation models and NLU. Collaborate with stakeholders to ensure ITSM processes and VA solutions align with ITIL best practices and business goals. Develop and maintain technical documentation, including design specifications, configuration guides, and user manuals. Troubleshoot and resolve technical issues related to ITSM and VA implementations. Stay updated on ServiceNow features, best practices, and advancements in ITSM and Virtual Agent technologies. Requirements Minimum of 3 years of hands-on experience with ServiceNow ITSM modules (e.g., Incident, Problem, Change, Service Catalog). At least 1 year of compulsory experience developing and configuring ServiceNow Virtual Agent solutions. Strong technical proficiency in ServiceNow client and server-side scripting (e.g., GlideForm, GlideRecord). Practical experience with Business Rules, Client Scripts, UI Policies, UI Actions, ACLs, and workflows in ServiceNow. Knowledge of Virtual Agent configuration, including conversational flows, NLU, and chatbot integrations. Experience with ServiceNow integrations using REST/SOAP APIs. Familiarity with ITIL processes (e.g., Incident Management, Change Management). Ability to document technical configurations and processes clearly. Strong analytical and problem-solving skills to address ITSM and VA challenges. Excellent communication skills to collaborate effectively in a remote team environment. ServiceNow Certified System Administrator or ITSM Implementation Specialist certification is a plus. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. The Distinguished Engineer for Emerging Technologies is a senior-level engineering leadership role responsible for shaping and guiding the strategic direction, technical architecture, and adoption of emerging technologies across the conversational chatbot and search business unit, with a primary focus on Artificial Intelligence (AI), Generative AI (GenAI), and Agentic AI. This role involves working closely with senior executives, cross-functional engineering teams, and key business units to build robust, scalable, and innovative technology solutions that drive the companys strategic initiatives. The Distinguished Engineer will be a thought leader in the conversational AI space, leveraging deep technical expertise to drive breakthroughs in applied AI technologies, mentor teams and drive innovations. What Youll Be Doing Overseeing design, development, and implementation of complex software systems and enterprise-level applications and drive digital transformation. This role offers an exceptional opportunity to influence, innovate, and lead in an environment dedicated to pushing the boundaries of AI technology in conversational and enterprise search space. Performing cross-functional, multidisciplinary technical oversight to include evaluation of project work, scope, resources, methods, and associated procedures related to org level initiatives. Understanding technical and functional architecture of current systems in Verizon Consumer business and bring in architecture recommendations for building intelligent conversational agents for Chatbot applications across different platforms (web, mobile, voice assistant) catering to customer sales and support applications. Defining and leading the technology strategy for Conversational Chatbot and Search, with a focus on advancing AI, GenAI, and Agentic AI initiatives. Driving strategy for Conversational Chatbot and Search application. Providing strategic insights on AI trends, advancements, and competitive positioning to the executive leadership team. Identifying new technologies, continuous evaluation of evolving industry trends, and best practices, which can be applied in the applications and drive overall IT/Business benefits. Driving innovation and thought leadership in the team and building a strong pipeline for innovation/ideas and help guide the teams navigate from conceptual to implementation phases. Drive hackathons and ideathons at Org level. Influencing and aligning cross-functional teams and business units to ensure cohesive execution of AI-driven objectives and goals. Partnering with Associate fellows and architects across consumer business on several org level initiatives. Mentoring and developing next level Principal Engineers, fostering a culture of technical excellence and continuous learning in emerging technologies will also be a core aspect of this role. Publishing white papers, patents, and research findings to position the organization as an industry leader in emerging technologies. Working with startups to drive partnerships in developing Niche solutions for Consumer Business. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. You'll Need To Have Bachelors degree or six or more years of work experience. Six or more years of experience in the roles of Technical/Solutions Architect principles and practices of application design and systems integration. Six or more years of experience leading design, conceptualizing, designing, and architecture of complex IT systems solutions. Six or more years of relevant experience engaging in product, technology, and industry evaluations. Experience in handling contact center solutions specifically chatbot, call center applications and tools, Web Application Solution and AI/GenAI Solution deployments at scale. Five or more years of experience in defining architecture and building Conversational AI solutions with the latest technologies like Google Dialog Flow, ReactJS, Springboot based microservices. Strong background in systems architecture, data engineering, and cloud-native technologies (AWS, GCP, Azure), application performance monitoring using industry-leading tools and data visualization. Expertise in AI, machine learning, deep learning, natural language processing, generative AI techniques, Autonomous experiences (Agentic AI), and Digital Twins. Proficiency in Python, TensorFlow, PyTorch, and other AI/ML frameworks. Experience with MLOps, data ethics, and large-scale AI deployment. Experience in filing patents and holding white papers and patents. Affiliations with architecture and design industry forums. Awareness of Security and Legal requirements related to IT solutions. Experience in driving innovation in organizations via hackathons, ideathons, and technology evangelism. Experience providing guidance to the delivery teams in articulating Solution Architecture and converting them into implementable Technical Designs. Even better if you have one or more of the following: Certifications in the specific technology areas. Ability to represent the team/application areas in various technology forums both internal and external. Strong verbal and written communication skills with skills in negotiations and building strong consensus with all stakeholders. Experience in playing the role of a technology person and a vivid speaker who has represented in technology forums. Experience in consulting roles to drive digital adoption across multiple business domains. Strong relationship skills and collaborative style to enable success across multiple partners. Strong commercial mindset and orientations to driving business value (revenue growth and expense mitigation). If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Diversity and Inclusion Were proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Locations Hyderabad, India Chennai, India Show more Show less

We're looking for an experienced AI/ML Technical Lead to architect and drive the development of our intelligent conversation engine. Youll lead model selection, integration, training workflows (RAG/fine-tuning), and scalable deployment of natural language and voice AI components. This is a foundational hire for a technically ambitious platform. Key Responsibilities AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retrieval-augmented generation (RAG) pipelines for contextual responses. Data Pipelines & Knowledge Management: Build secure data pipelines to ingest, embed, and serve tenant-specific knowledge bases (FAQs, scripts, product docs) using vector databases (e.g., Pinecone, Weaviate). Voice & Text Interfaces: Implement and optimize multimodal agents (text + voice) using ASR (e.g., Whisper), TTS (e.g., Polly), and NLP for automated qualification and call handling. Conversational Flow Orchestration: Design dynamic, stateful conversations that can take actions (e.g., book meetings, update CRM records) using tools like LangChain, Temporal, or n8n. Platform Scalability: Ensure models and agent workflows scale across tenants with strong data isolation, caching, and secure API access. Lead a Cross-Functional Team: Collaborate with backend, frontend, and DevOps engineers to ship intelligent, production-ready features. Monitoring & Feedback Loops: Define and monitor conversation analytics (drop-offs, booking rates, escalation triggers), and create pipelines to improve AI quality continuously. Qualifications Must-Haves: 5+ years of experience in ML/AI, with at least 2 years leading conversational AI or LLM projects. Strong background in NLP, dialog systems, or voice AI preferably with production experience. Experience with OpenAI, or open-source LLMs (e.g. LLaMA, Mistral, Falcon) and orchestration tools (LangChain, etc.). Proficiency with Python and ML frameworks (Hugging Face, PyTorch, TensorFlow). Experience deploying RAG pipelines, vector DBs (e.g. Pinecone, Weaviate), and managing LLM-agent logic. Familiarity with voice processing (ASR, TTS, IVR design). Solid understanding of API-based integration and microservices. Deep care for data privacy, multi-tenancy security, and ethical AI practices. Nice-to-Haves: Experience with CRM ecosystems (e.g. Salesforce, HubSpot) and how AI agents sync actions to CRMs. Knowledge of sales pipelines and marketing automation tools. Exposure to calendar integrations (Google Calendar API, Microsoft Graph). Knowledge of Twilio APIs (SMS, Voice, WhatsApp) and channel orchestration logic. Familiarity with Docker, Kubernetes, CI/CD, and scalable cloud infrastructure (AWS/GCP/Azure). What We Offer Founding team role with strong ownership and autonomy Opportunity to shape the future of AI-powered sales Flexible work environment Competitive salary Access to cutting-edge AI tools and training resources Post your resume and any relevant project links (GitHub, blog, portfolio) to career@sourcedeskglobal.com. Include a short note on your most interesting AI project or voicebot/conversational AI experience.

The Digital S/W Engineer Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Chatbot development using Kore.AI platform and/or using existing generative AI models. Handle the model risk documentation Perform POCs on adoption of the Gen AI to add value /reduce costs Qualifications: 6+ years in an Chatbot Development role using Kore.AI or similar platform Working Knowledge of multimodal Generative AI solutions Knowledge of conversational UX Strong analytical and quantitative skills; Data driven and results-oriented Proficiency in Python and JavaScript Skilled at working with third party service providers Excellent written and oral communication skills Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Digital Software Engineering ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

💰 ₹6L – ₹8L CTC 📍 Remote 🕒 Full-time 🚦 Reality Check — is this you? Do you love freedom and flexibility in your work? Are you the kind of person who gets things done? Are you curious about how great digital products are built — not just what they look like, but how they work behind the scenes? Do you enjoy turning messy inputs into clean, actionable plans? Do you find satisfaction in helping teams move fast and deliver well? If yes — you’ll thrive here. 💡 Summary At Commutatus, we build scalable digital products for startups, social organizations, and enterprise teams. Our clients, including AIESEC and Rajasthan Royals, trust us to not only deliver quality platforms but also partner with them through the entire product journey. As a Product Operations Lead (CEO’s Office) , you’ll work directly with the core leadership team to turn strategy into structured execution. You’ll manage the moving parts across internal tools and external client projects — from requirement scoping to delivery follow-ups. You’ll also have opportunities to step into sales, marketing, and business ops when needed. It's for someone who thrives in execution with context . 📌 What’s Expected Of You At an executional level: Work across both internal tools and client-facing platforms. Convert raw ideas or vague requirements into clear, well-structured workflows and tasks. Use ClickUp to create, assign, and track tasks; flag blockers early and often. Own the quality of delivery by maintaining documentation hygiene and ensuring task momentum. Coordinate with developers, designers, and leadership to ensure projects move forward smoothly. At a Strategic Support Level Be part of early discussions around product features and timelines. Think critically about how features are scoped — balancing user needs and feasibility. Help prepare updates, demos, and planning sessions for clients or internal teams. Occasionally jump into marketing, analytics, or client success work — depending on what’s live. 🧠 Skills We’re Looking For Strong written and verbal communication Analytical thinking and clarity in structuring tasks or problems Familiarity with project tracking tools (ClickUp, Notion, Jira, etc.) A sense of ownership — you follow up, follow through, and finish strong Curiosity about digital products, user experience, and execution flows ❤️ Why you’ll enjoy working here Remote-first and trust-based — we care about outcomes, not hours Access to leadership — work closely with the CEO and leadership team, every day A front-row seat to diverse, impactful products — from AI-powered analytics dashboards to custom CRMs, chatbot-based mobile apps, internal tools that run our own operations, and more Opportunities to grow — into product management, business ops, or client strategy — wherever you shine A learning-first environment — explore new tools, processes, and verticals across industries ✅ Requirements 1–3 years of experience in a similar coordination, ops, or product-execution role Comfortable working independently Show more Show less

💰 ₹6L – ₹8L CTC 📍 Remote 🕒 Full-time 🚦 Reality Check — is this you? Do you enjoy turning high-level plans into detailed task lists? Are you someone who follows up without being asked, and ensures nothing falls through the cracks? Do you like being the person who keeps things running on time and on track? Are you curious about how tech products get built — even if you don’t write the code? If that sounds like you, keep reading. 💡 Summary Commutatus is a digital product studio trusted by startups, corporates, and social orgs around the world. We build platforms with speed, structure, and strategy. We work with diverse organisations like AIESEC and Rajasthan Royals. We’re looking for an Assistant Project Manager to support our leadership and tech teams in executing projects smoothly. This role is less about strategy and more about solid, dependable execution — breaking down requirements, tracking progress, and ensuring nothing slips. You’ll work on both client and internal projects, and occasionally support in business ops too. 📌 What’s Expected Of You At an operational level: Turn requirements into structured, dev-ready tasks on ClickUp Coordinate with designers, developers, and leadership to ensure tasks are progressing Maintain documentation and ensure timelines are updated regularly Join internal and client calls, take clear notes, and follow up on action items Handle project hygiene: status updates, backlog grooming, testing coordination, etc. At a Support Level Help prepare timelines, delivery checklists, and sprint plans Jump in where needed — whether it’s documenting a feature, preparing a client update, or helping track UAT issues Participate in team rituals like sprint reviews, retros, and demos 🧠 Skills We’re Looking For Great written communication and documentation skills Organized, reliable, and proactive Familiarity with tools like ClickUp, Notion, Google Sheets Clarity of thought — you should be able to break a vague idea into 3–4 clear steps Interest in tech and digital products ❤️ Why you’ll enjoy working here Remote-first and trust-based — we care about outcomes, not hours Work-life balance is real — no hustle theatre, just consistent progress Direct access to leadership — work closely with the CEO and co-founders every day A front-row seat to diverse, impactful products — from AI-powered analytics dashboards to custom CRMs, chatbot-based mobile apps, internal tools that run our own operations, and more Opportunities to grow — into product management, business ops, or client strategy — wherever you shine A learning-first environment — explore new tools, processes, and verticals across industries ✅ Requirements 1–3 years in project coordination, ops, or junior PM roles Comfort working in a fast-paced, structured environment Show more Show less

Technical Skills: Advanced proficiency in Python . Extensive experience with LLM frameworks (Hugging Face Transformers, LangChain) and prompt engineering techniques Experience with big data processing using Spark for large-scale data analytics Version control and experiment tracking using Git and MLflow Software Engineering & Development: Advanced proficiency in Python, familiarity with Go or Rust, expertise in microservices, test-driven development, and concurrency processing. DevOps & Infrastructure: Experience with Infrastructure as Code (Terraform, CloudFormation), CI/CD pipelines (GitHub Actions, Jenkins), and container orchestration (Kubernetes) with Helm and service mesh implementations. LLM Infrastructure & Deployment: Proficiency in LLM serving platforms such as vLLM and FastAPI, model quantization techniques, and vector database management. MLOps & Deployment: Utilization of containerization strategies for ML workloads, experience with model serving tools like TorchServe or TF Serving, and automated model retraining. Cloud & Infrastructure: Strong grasp of advanced cloud services (AWS, GCP, Azure) and network security for ML systems. LLM Project Experience: Expertise in developing chatbots, recommendation systems, translation services, and optimizing LLMs for performance and security. General Skills: Python, SQL, knowledge of machine learning frameworks (Hugging Face, TensorFlow, PyTorch), and experience with cloud platforms like AWS or GCP. Experience in creating LLD for the provided architecture. Experience working in Microservices based architecture Domain Expertise: Strong mathematical foundation in statistics, probability, linear algebra, and optimization Deep understanding of ML and LLM development lifecycle, including fine-tuning and evaluation Expertise in feature engineering, embedding optimization, and dimensionality reduction Advanced knowledge of A/B testing, experimental design, and statistical hypothesis testing Experience with RAG systems, vector databases, and semantic search implementation Proficiency in LLM optimization techniques including quantization and knowledge distillation Understanding of MLOps practices for model deployment and monitoring Professional Competencies: Strong analytical thinking with ability to solve complex ML challenges Excellent communication skills for presenting technical findings to diverse audiences Experience translating business requirements into data science solutions Project management skills for coordinating ML experiments and deployments Strong collaboration abilities for working with cross-functional teams Dedication to staying current with latest ML research and best practices Must Have : Microservices LLM, Python, FastAPI, Vector DB(Qdrant, Chromadb, stc), RAG, MLOps & Deployment, Cloud, Agentic AI Framework, Kubernetes, Architecture & Design Secondary Skills - Data science, ML and NLP Required Skills Artificial Intelligence,Machine Learning,Data Analysis

Role & responsibilities :- Manual , API , UI , Functional , Non Functional , chatbot , AI Drop your resume at kaynat.khan@moolya.com

About Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint. Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe! Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and our website, https://www.yulu.bike/. Role Summary We are looking for a detail-oriented and proactive Operations & Automation Executive to join our team. This role demands proficiency in PowerPoint, Excel, analytics, and chatbot management. You will play a critical role in supporting internal operations, driving efficiency, and enhancing our customer support automation. Key Responsibilities Presentation & Reporting: Build and maintain impactful PowerPoint presentations for internal and external stakeholders. Translate data insights into visual formats for monthly/quarterly business reviews. Data & Analytics: Work with large datasets using Excel (pivot tables, VLOOKUP, data visualization, etc.). Analyze trends from customer interactions and support data to generate actionable insights. Support weekly/monthly dashboards for leadership reviews. Chatbot Management: Own and update chatbot content, flows, FAQs, and fallback scenarios. Collaborate with CX and product teams to identify new automation opportunities. Monitor chatbot performance metrics (drop-offs, resolution rates, etc.) and drive continuous improvement. Cross-functional Coordination: Liaise with internal teams (CX, product, tech) to ensure chatbot and reporting alignment. Work closely with outsourced partners for operational consistency and data integrity. Requirements: 2–4 years of relevant work experience in operations, analytics, or automation. Advanced Excel skills (data cleaning, formulas, pivoting, charts). Strong PowerPoint skills with a good design sense. Hands-on experience managing chatbots (e.g., Yellow.ai, Intercom, Freshchat, or similar platforms). Analytical mindset with a strong eye for detail. Comfortable working in fast-paced, high-growth environments. Basic understanding of customer support metrics and automation tools is a plus. Qualifications: Experience in a B2C or mobility/tech startup environment. Working knowledge of Google Sheets, Looker Studio, or SQL (optional but preferred). We assure you A friendly culture where you are encouraged to share ideas and opinions. A journey that will challenge and reward you in multiple ways. Show more Show less

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, RMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios. Key Skills: a) 10+ Years with at least 5 years in managing contact centers, customer Life cycle journey b) Worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs c) Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 541 b) For Position in Bangalore Search : Job Code # 542

Job Description We are currently seeking a talented and energetic IT Programmer Analyst to with strong technical skills to be part of the OAL Supply Chain Management and Service Cloud Solutions. This individual will work in an individual contributor role and implement, customize, enhance test Oracle Field Service, Service Logistics, Inventory, BOM/ENG and PIM modules and to Support OAL Cloud related Framework using Continuous delivery and Continuous integration. In this role, you will drive the architecture and design of various mission-critical applications to support Oracle’s SCM and Field Service cloud business which includes Implementation/Customization/Coding extensions/Support using ADF, Java, JavaScript, VBCS, Java,OJet, RestApi, JSON, AI/ML,Chatbot,Open Source applications like Apache Kafka, Jenkins, etc., Oracle Applications Labs "implements, maintains, upgrades and extends" the applications that Oracle needs to meet its' rapidly changing business processes, and provides a showcase for Oracle's products. Oracle Applications Labs influences the direction and strategy for Oracle's products through collaborative and often pioneering involvement in business applications. Career Level - IC3 Responsibilities We are currently seeking a talented and energetic IT programmer/analyst to join our OAL team. This individual will work in an individual contributor role and implement, customize , enhance & test Oracle Service and Spares Management and other Cloud products along with Fusion Supply Chain Management applications. Being part of the OAL team provides the opportunity to work on the latest Oracle Fusion applications, which includes Supply Chain Management applications & Oracle's Field Service. Fusion Service, Service Logistics and Logistics Cloud using Java, Java EE,, VBCS, OJet, JavaScript, SQL, PL/SQL, AI/ML and other Oracle technologies. This position also provides opportunities to interact with Oracle’s Product Development and Business User groups of Oracle, thus providing unique scope for learning both applications technology and functional business processes. Skills/Experience: Graduate / Post Graduate (B.E. / B. Tech., M.E. /M. Tech. / MCA) from premier universities with an aggregate score of 70% and above, consistently with strong analytical and problem-solving skills. 3-5+ years of experience in coding, debugging and testing skills in Java, JavaScript, SQL,PL/SQL. Functional and Technical understanding of Oracle Applications in Field Service, Inventory & Supply Chain Management modules. Knowledge of OJet, AI/ML, Oracle Visual Builder (VBCS), Python. AI/ML is a plus. Essential Qualifications: Strong knowledge of Oracle database and development tools Knowledge of Oracle Field Service and Logistics Cloud products Strong analytical, problem-solving skills and technical aptitude Strong verbal and written communication skills Ability to learn quickly in a challenging environment Ability to work independently and as part of a team Strong project management skills Ability to deal effectively with members of the user community who have various levels of technical expertise Interest in learning the business processes of Field Service & Spares lines of business Interest in helping others to overcome technical challenges Ability and flexibility to work in a global team, matrix management and under tight deadlines About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, RMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios. Key Skills: a) 10+ Years with at least 5 years in managing contact centers, customer Life cycle journey b) Worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs c) Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 539

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Principal Product Manager to join our growing Intelligent Virtual Agents (IVA) product management team, and to spearhead our AI innovations, focusing on enhancing self-service automation experiences. This role is pivotal in shaping the strategy and execution of our AI products, positioning Five9 as a leader in leveraging AI for transformative customer experiences. Five9 is in search of a dynamic and highly skilled senior individual, possessing an exceptional blend of interpersonal and technical competencies. The ideal candidate will showcase proven expertise in AI-powered conversational self-service solutions, will demonstrate a deep understanding of the technology and competitive landscape. Proven familiarity with AI concepts, including NLU, and ML, LLM and RAG (retrieval augmented generation) is crucial as well as data reporting and analytics. This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Key Responsibilities: Define and implement the product strategy for Five9 Intelligent Virtual Agents to align with the company's overall vision and goals. Support IVAs in their evolution to replace traditional IVRs, deliver next-level self-service performance Analytics and reporting and accelerate their transition towards LLM-powered bots Conduct competitive analysis, become the reference for intelligence of the competition’s related offerings Collaborate with cross-functional teams, including engineering, design, and go-to-market (GTM) to translate product strategy into detailed requirements, prioritizing features and functionalities. Develop product positioning, packaging, and pricing strategies. Work with customers, ISVs and partners, leveraging their feedback to refine products and influence positive outcomes. Embrace a hands-on approach, capable of navigating from high-level strategic vision to detailed execution. Requirements: Bachelor’s degree in computer science, engineering; an MBA or similar is a plus. A minimum of 9 years of experience in SaaS software product management. Ability to demonstrate a deep understanding of the Conversational AI (Voice/Chatbot) landscape and LLM technology, ecosystem and evolution Proven affinity for inserting user experience first in the product design approach Proven track record of developing and executing successful product launches. Strong analytical, problem-solving, and decision-making skills. Experience managing beta programs, user feedback, and conducting A/B testing. Excellent collaboration skills, with the ability to motivate and guide a product development team, work effectively across functions and lead through influence in a global team environment. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. Show more Show less

GoHighLevel CRM & Automation Specialist (India-based, Remote) About Us Find Your Feet Careers & Enterprises CIC is a UK-based social enterprise supporting underrepresented groups through enterprise, employability, and digital skills training. We are scaling our reach by investing in custom CRM infrastructure and automation, creating streamlined user journeys and engaging digital learning environments. Role Overview We are looking for a fluent English-speaking, skilled, and reliable GoHighLevel CRM & Automation Specialist to help us build, optimise, and maintain our internal and client-facing systems. This includes CRM workflows, funnel pages, online course development , billing, and the setup and management of AI-powered virtual assistants (AI reps) for outreach and lead nurturing. You will support our team by creating smooth, automated user journeys from first contact to onboarding, interactive learning access , and long-term engagement. You’ll also be responsible for designing automation logic to assign leads to the right workflows, segments, and human teams when needed. Key Responsibilities CRM & Automation Build and maintain GoHighLevel workflows , triggers, pipelines, and nurture campaigns Set up tagging systems , contact segmentation, and automated Smart Lists Develop logic for lead scoring , custom field mapping, and auto-assignment Conduct testing and troubleshoot CRM logic before go-live Maintain clean data and build dashboard reports for lead journey tracking Funnels & Pages Create high-converting landing pages, sales funnels , and booking flows Design and embed forms, calendars, surveys , and follow-up sequences Integrate with external tools via Zapier or Make.com Client Portal & Learning Environment Build interactive client/member portals within GoHighLevel Set up login/registration , secure content access, and user progress tracking Upload or integrate video lessons and tutor content Create and embed interactive quizzes or assessments Configure automated billing and checkout using Stripe/PayPal Set up and manage online courses using GHL’s Membership/Portal tools AI Rep Management & Lead Handling Deploy and manage AI reps or chatbot-style agents in GoHighLevel Configure for initial outreach, lead qualification, call booking , and data capture Design workflows to assign leads to human staff or funnel stages Collaborate with the Director to ensure AI reps reflect our tone and strategy Course Content Development (New) Research and structure content for short courses, micro-learning modules , and masterclasses Ensure content is up to date, relevant, and aligned with current digital/employability trends Collaborate with trainers to upload and structure video-based lessons, exercises, and downloads Assist with integration of AI tutors, chat-based guides, or voice assistants to enhance learner interactivity Essential Skills and Experience Fluent in English (written and spoken) 6+ months of experience with GoHighLevel CRM, automation, and client portals Strong working knowledge of Zapier , Make.com , or similar Experience creating funnels, forms, payment flows, calendars, and course access systems Understanding of e-learning , course design, and content mapping Familiarity with using AI chat tools or workflow logic for tutoring or onboarding Detail-oriented and able to follow clear technical briefs Comfortable using task management tools (e.g. Trello, ClickUp, Google Sheets) Desirable (Not Required) Familiarity with Expandi, Dropcontact, or LinkedIn automation tools Experience creating white-label GHL snapshots Previous experience in instructional design, content writing, or video-based training Knowledge of data privacy and secure learning access standards Contract Terms Remote freelance role ( India-based applicants only ) Part-time: 10–20 hours/week (with opportunity to grow based on performance) Must be available for weekly UK time zone calls Initial 1-month trial , followed by project/retainer model Job Types: Part-time, Freelance, Project-based Contract length: 3 months (initial), extendable Pay: ₹45,000 – ₹65,000/month (Based on experience and skills) Expected Hours: 20 per week Job Types: Part-time, Freelance Pay: ₹45,000.00 - ₹65,000.00 per month Show more Show less

Job Summary Professional skilled in evaluating and assessing the performance, accuracy, and safety of AI systems that generate content autonomously. They ensure these systems function as intended and avoid generating undesirable or harmful outputs, including bias, hallucinations, or privacy violations. GenAI testers utilize various techniques, including functional testing, adversarial testing, and bias testing, to identify and address potential issues in AI powered systems. Job Title: GenAI Tester Working Hours: 2 PM to 11 PM IST Experiecne-5+ Yrs. Location-Bangalore/Pune/Hyderabad Job Description: We are seeking a dedicated and detail-oriented GenAI Azure Chatbot Tester to join our team. The ideal candidate will be responsible for ensuring the quality and performance of our Azure-based chatbot solutions. This role requires a strong understanding of AI technologies, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities: Testing and Validation: Conduct comprehensive testing of Azure-based chatbot solutions to ensure functionality, performance, and reliability. Develop and execute test cases, scripts, plans, and procedures (manual and automated). Identify, document, and track defects and inconsistencies in chatbot behavior. Perform prompt-based testing to evaluate the chatbot's responses to various user inputs and scenarios. Quality Assurance: Ensure that the chatbot meets all specified requirements and standards. Perform regression testing to verify that new code changes do not adversely affect existing functionalities. Collaborate with developers to resolve issues and improve chatbot performance. User Experience Testing: Evaluate the chatbot's user interface and user experience. Provide feedback on conversational flow, response accuracy, and overall user satisfaction. Suggest improvements to enhance user engagement and interaction. Performance Monitoring: Monitor chatbot performance metrics and analyze data to identify areas for improvement. Conduct load testing to ensure the chatbot can handle high volumes of interactions. Report on performance trends and recommend optimizations. Documentation and Reporting: Maintain detailed documentation of test cases, test results, and defect reports. Prepare and present test reports to stakeholders. Ensure all testing activities are well-documented and traceable. Collaboration and Support: Work closely with cross-functional teams, including developers, product managers, and customer support. Provide support during the deployment and post-deployment phases. Participate in team meetings and contribute to project planning and review sessions. Qualifications: Proven experience in software testing, preferably with AI or chatbot technologies. Strong knowledge of Azure services and tools. Proficiency in test automation tools and frameworks. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Ability to work independently and manage multiple tasks simultaneously. Flexibility to work from 2 PM to 11 PM IST. Preferred Skills: Experience with natural language processing (NLP) and machine learning (ML). Familiarity with Agile methodologies. Knowledge of scripting languages such as Python or JavaScript. Show more Show less

Company Description At Vibho Technologies, we are experts in custom software solutions, web development, mobile app innovations, and cutting-edge WhatsApp chatbot solutions. With a proven track record and successful projects, we bring digital dreams to life for our clients. Join us in shaping the future together! Role Description This is a full-time on-site Linux role located in Hyderabad at Vibho Technologies. The Linux professional will be responsible for troubleshooting, Linux system administration, and managing operating systems and infrastructure on a day-to-day basis. CTC - 4 LPA Qualifications Linux System Administration and Troubleshooting skills Experience with Unix systems Knowledge of Infrastructure management Strong problem-solving abilities Excellent communication and teamwork skills Relevant certifications such as RHCE or LPIC are a plus Bachelor’s degree in Computer Science or related field Experience: 0-2 yrs Show more Show less

Job Summary Professional skilled in evaluating and assessing the performance, accuracy, and safety of AI systems that generate content autonomously. They ensure these systems function as intended and avoid generating undesirable or harmful outputs, including bias, hallucinations, or privacy violations. GenAI testers utilize various techniques, including functional testing, adversarial testing, and bias testing, to identify and address potential issues in AI powered systems. Job Title: GenAI Tester Working Hours: 2 PM to 11 PM IST Location-Bangalore/Pune/Hyderabad Job Description: We are seeking a dedicated and detail-oriented GenAI Azure Chatbot Tester to join our team. The ideal candidate will be responsible for ensuring the quality and performance of our Azure-based chatbot solutions. This role requires a strong understanding of AI technologies, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities: Testing and Validation: Conduct comprehensive testing of Azure-based chatbot solutions to ensure functionality, performance, and reliability. Develop and execute test cases, scripts, plans, and procedures (manual and automated). Identify, document, and track defects and inconsistencies in chatbot behavior. Perform prompt-based testing to evaluate the chatbot's responses to various user inputs and scenarios. Quality Assurance: Ensure that the chatbot meets all specified requirements and standards. Perform regression testing to verify that new code changes do not adversely affect existing functionalities. Collaborate with developers to resolve issues and improve chatbot performance. User Experience Testing: Evaluate the chatbot's user interface and user experience. Provide feedback on conversational flow, response accuracy, and overall user satisfaction. Suggest improvements to enhance user engagement and interaction. Performance Monitoring: Monitor chatbot performance metrics and analyze data to identify areas for improvement. Conduct load testing to ensure the chatbot can handle high volumes of interactions. Report on performance trends and recommend optimizations. Documentation and Reporting: Maintain detailed documentation of test cases, test results, and defect reports. Prepare and present test reports to stakeholders. Ensure all testing activities are well-documented and traceable. Collaboration and Support: Work closely with cross-functional teams, including developers, product managers, and customer support. Provide support during the deployment and post-deployment phases. Participate in team meetings and contribute to project planning and review sessions. Qualifications: Proven experience in software testing, preferably with AI or chatbot technologies. Strong knowledge of Azure services and tools. Proficiency in test automation tools and frameworks. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Ability to work independently and manage multiple tasks simultaneously. Flexibility to work from 2 PM to 11 PM IST. Preferred Skills: Experience with natural language processing (NLP) and machine learning (ML). Familiarity with Agile methodologies. Knowledge of scripting languages such as Python or JavaScript. Show more Show less

Experience Required: 1–3 Years Department: Artificial Intelligence Location: Mumbai - Hybrid About the role We are seeking a passionate and dynamic AI/ML Engineer with 1–3 years of experience , particularly in Generative AI , to join our growing Artificial Intelligence team. In this role, you will collaborate with cross-functional teams to develop innovative AI-driven solutions, leveraging the latest in LLMs, RAG pipelines, and cloud technologies. You will work extensively with frameworks like LangChain, RAGAS, and Hugging Face , and implement solutions using Microsoft Azure services . A deep understanding of transformers, LLMs (such as GPT, LLaMA), and cloud integration is highly desirable. Education Bachelor’s degree in Computer Science , Data Science , Artificial Intelligence , or a related field Certifications in AI/ML or Cloud Technologies (especially Microsoft Azure) are highly desirable Key Responsibilities GenAI Product Development: Build RAG-based AI assistants using LLMs (e.g., GPT, LLaMA) for use cases like chatbots, knowledge management, and personalized user experiences. Prompt Engineering: Design, test, and optimize prompts to control and fine-tune the output behavior of LLMs for different business needs. Generative AI Solutions: Develop AI models for text generation, summarization, and other GenAI applications using tools such as LangChain, Hugging Face, and RAGAS. RAG Implementation: Build and optimize Retrieval-Augmented Generation (RAG) pipelines integrating vector databases and LLMs for enhanced performance and accuracy. Cloud Integration Deploy AI/ML models using Azure services (e.g., Azure ML, Cognitive Services) and utilize cloud-native tools for scaling and monitoring. Collaboration & Knowledge Sharing Work with cross-functional teams to identify business problems and deliver AI-based solutions. Contribute to internal learning by sharing insights on latest research and tools. Required Skills Solid understanding of machine learning and deep learning concepts Hands-on experience with LLMs (GPT, LLaMA) and transformers (e.g., BERT) Strong grasp of LLM API cost, latency, and performance factors Experience with LangChain , Hugging Face , and RAGAS Expertise in designing RAG-based workflows Proficient in Python and libraries like TensorFlow , PyTorch , Pandas Familiarity with frameworks like Django , Flask , Streamlit Hands-on experience with Azure AI/ML services (Azure ML, Cognitive Services) Basic understanding of cloud computing , Docker , and CI/CD pipelines Experience using Microsoft services for chatbot development Strong analytical and problem-solving abilities Excellent communication skills to interact with both technical and non-technical stakeholders Detail-oriented with a growth mindset and willingness to learn Good to have Experience with MLOps tools and practices Understanding of ethical AI and governance frameworks Certifications in AI, ML, or cloud platforms (e.g., Azure AI Engineer) Familiarity with vector databases such as FAISS , Pinecone , etc. Show more Show less

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Company Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector teams are located around the world and deliver a variety of projects based on our assessment and valuation of thousands of individual assets, companies, and economic indicators such as market supply, demand, and price trends. We have over 1,900 employees in 30 locations, serving customers in nearly 80 countries. Together, we inspire and innovate the markets we serve – providing invaluable intelligence to help our customers overcome the toughest challenges, and make strategic decisions that will, ultimately, accelerate the world’s transition to a more sustainable future. WoodMac.com Wood Mackenzie brand video Role Purpose The Marketing Performance team at Wood Mackenzie are looking to recruit a Marketing Operations Specialist to enable the Marketing department to use our Marketing technology effectively, whilst supporting the setup and execution of campaigns. The successful candidate will need to ensure best practices within our Technology stack are continuously developed in line with the departments evolving needs, whilst ensuring these processes are followed via effective training and documentation. The candidate will need to have some experience in using Pardot (Marketing Cloud Account Engagement) to ensure the platform is used to it’s potential. Main Responsibilities Act as joint Product Owner for our Marketing Automation platform – Salesforce Pardot Collect and analyse contact and performance data, ensuring accuracy, consistency, and completeness, as well as understanding its value in driving decision-making in the business Support marketing operations and process improvement with audience mapping, contact generation, data quality governance Support the setup and execution of campaigns. Work in close partnership with our teams to provide continuous hands-on training, 1-1 training, coaching, guidance on the use of various marketing platforms. Provide 1st-level of platform support and trouble-shooting. Proactivity in developing processes, identifying trends with ad-hoc requests Develop and maintain email traffic management procedures Maintain and improve the existing library of training. Develop user guides and training documentation whenever needed. Work with Marketing Analytics to use a data a led approach to innovation. Identify and develop the use of Artificial Intelligence (e.g., predictive scoring, automated content personalization, Einstein, or chatbot workflows) within Marketing Operations to enhance efficiency and impact. Keep up to date with industry developments, acting accordingly where appropriate to maximise usage of data and technology. Ensure all marketing operations are compliant with relevant data privacy regulations (e.g., GDPR), working closely with Legal/Compliance teams as needed. About You Minimum of 2-3 years of experience in the similar role Advanced Pardot (Marketing Cloud Account Engagement) experience essential, with Pardot certification a plus. Experienced user of Advanced Excel and Salesforce, with additional exposure to broader Marketing Technology ecosystems such as Asana, GlobalMeet, Cognism, and ABM platforms. Experience working in a B2B marketing role Detail orientated and results focused Analytical and decision-making attributes Data literate, familiar with marketing campaign methods that utilise data A self-starter, with the ability to manage own workload across multiple projects Strong data analysis skills – with the ability to extract and interpret data from various sources Able to advocate best practice and compliance Strong relationship building skills, with an ability to communicate across a range of stakeholders whilst avoiding technical jargon Experience of using AI to develop use of technology within a Marketing department. Strong stakeholder and project management skills, with the ability to focus on the highest value tasks that will drive the biggest impact. Excellent communication skills both written and verbal. Strong commercial acumen, with the ability to understand the impact of projects. Strong problem-solving skills with the ability to think creatively & drive innovation Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. The nature of this role precludes it from consideration for part-time or flexible working arrangements Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones. Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Show more Show less

Are you tired of the same old customer support routine? Where repetitive tasks and a lack of expertise slow down progress? At Trilogy, we're shaking things up. With over 100 enterprise software products, we've transformed customer support using cutting-edge AI. Our AI-powered chatbot tackles most issues, leaving only the toughest challenges for our skilled engineers. Here, every ticket demands creativity and problem-solving. There's no hand-holding here. You won't have the luxury of a slow learning curve. If you need constant guidance or struggle with self-learning, this may not be the place for you. Success in this role requires a proactive attitude, adaptability, and a drive to solve complex problems independently. If you're ready to rise to the challenge and take on the most demanding customer support issues, this role will propel your career forward. You'll gain unmatched technical expertise across a vast product range and contribute to Trilogy's renowned excellence. If you're ready to push your boundaries, we want to hear from you. What You Will Be Doing Utilize AI-enhanced tools to resolve intricate tickets that AI cannot fully address, applying your expertise to improve the AI's capabilities. What You Won’t Be Doing Taking an extended period to learn the ropes; you'll be expected to grasp several products within a month. Relying heavily on managers for assistance; if you're not skilled at overcoming obstacles independently, this role may not suit you. Senior Technical Support Analyst Key Responsibilities Blend technical expertise and AI tools to provide outstanding customer support, addressing complex issues beyond AI's current capabilities. Basic Requirements A minimum of 4 years in a technical customer support or engineering role. Advanced proficiency in generative AI, including the use of multiple AI tools and automation of workflows; if your experience is limited to research or content generation, it won't suffice. About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-3330-IN-Vishakha-SeniorTechnica1.003 Show more Show less

Experience : 3.00 + years Salary : USD 1851 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 3 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BatlabsAI) What do you need for this opportunity? Must have skills required: Fast API, LLM, Python, React Js, RestAPI BatlabsAI is Looking for: Job Title: Senior Backend Engineer (AI Agent Orchestration) - Contract Location: Remote About Batlabs AI: At Batlabs AI, we're at the forefront of applying cutting-edge artificial intelligence to solve complex, real-world challenges in the [mention a slightly broader field like "scientific R&D" or "industrial process optimization" if "materials manufacturing" is too specific for IP reasons] space. We're an early-stage startup fueled by innovation, a passion for tackling difficult problems, and a commitment to making a significant impact. If you're excited by the prospect of building intelligent systems from the ground up and shaping the future of AI applications, Batlabs AI is the place for you. The Opportunity: We are seeking a highly skilled and motivated Backend Engineer to join us on a contract basis. You will play a pivotal role in architecting and developing the core backend infrastructure for our AI-powered platform. This isn't just another backend role; you'll be instrumental in building an "army of AI agents" – sophisticated, specialized AI systems that will form the backbone of our product. You'll work with state-of-the-art technologies like Large Language Models (e.g., Gemini), Langchain, and secure code execution environments to bring our vision to life. What You'll Do: Design, develop, and deploy robust and scalable backend services using Python and FastAPI. Architect and implement AI agent-based workflows using Langchain, defining agent roles, tools, and orchestration logic. Integrate Large Language Models (like Gemini) for code generation, data analysis, and complex reasoning. Develop and integrate tools for AI agents, potentially involving secure code execution sandboxes (like E2B or Docker). Build and maintain APIs for frontend-backend communication and potential third-party integrations. Collaborate closely with a small, agile team to define requirements, design solutions, and iterate quickly. Champion best practices in software development, including security, testing, and maintainability. Embrace a culture of continuous learning, staying updated with advancements in AI, LLMs, and backend technologies. What We're Looking For: Essential Skills & Experience: Proven experience in backend development using Python. Strong experience with web frameworks, particularly FastAPI. Solid understanding of API design principles (RESTful, etc.). A proactive, problem-solving mindset with a willingness to tackle challenging and often ambiguous problems. Demonstrated ability to learn quickly and adapt to new technologies and concepts. Preferred & Highly Valued Experience: Hands-on experience with Langchain for developing AI agent workflows or similar agent-based systems. Experience integrating and working with Large Language Models (LLMs) like Gemini, GPT, or similar. Familiarity with developing systems that involve LLM-generated code and its secure execution (e.g., using Docker, E2B, or other sandboxing technologies). Understanding of chatbot development principles and conversational AI. Experience in a startup environment or working on novel AI applications. Bonus Points: Familiarity with frontend technologies like ReactJS. Experience with cloud platforms (e.g., GCP, AWS, Azure) and deploying AI/ML models. Our Culture & What We Value: Building an inclusive, collaborative, and high-performing culture. Humility: Embrace learning and are open to growth. Open to Feedback: Constructive criticism is welcomed for improvement. Accountability: Encourage ownership of work and responsibility for outcomes. Collaborative Problem Solving: Focus on "us versus the problem." Agile Mindset: Managers and team members work together collaboratively. Transparency: Open environment where information is accessible. Approachability: Promote direct communication and understanding of company goals. Deeply committed to building a diverse team and an inclusive environment. Why Join Us? Impact: Play a foundational role in an early-stage AI startup. Challenge: Work on intellectually stimulating problems at the cutting edge of AI and software engineering. Growth: Unparalleled opportunity for learning and professional development. Collaboration: Be part of a supportive, humble, and collaborative team. Flexibility: Enjoy the benefits of a remote work environment. Interested? If you're a passionate backend engineer ready to dive into complex AI challenges and contribute to a groundbreaking platform, we'd love to hear from you! How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less