Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to : Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touch points process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touch point what message ,where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment, adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

How to apply? Send your CV and portfolio to hr@whitemastery.com Role Overview We’re looking for a sharp, execution-focused Conversational AI Delivery Specialist to drive the end-to-end onboarding, implementation, and success of our AI-powered voicebot and chatbot solutions. You'll be the primary point of contact for clients across industries such as Real Estate, Telecom, Hospitality, Healthcare, and Logistics—ensuring seamless deployments, optimized conversational flows, and measurable ROI. In this cross-functional role, you’ll collaborate closely with product, engineering, and customer success teams to translate client needs into live, high-performing AI solutions. Key Responsibilities Client Onboarding & Implementation Translate client requirements into structured chatbot/voicebot workflows using our proprietary platform. Configure intents, dialog flows, API integrations, escalation logic, and fallback strategies. Coordinate custom development or backend integrations with engineering teams when needed. Project & Stakeholder Management Act as the single point of contact for client delivery, managing timelines, scope, and project milestones. Conduct regular client reviews, UAT sessions, and facilitate smooth handovers with documentation. Platform Configuration & Testing Deploy and test bots across various channels including WhatsApp, Web, IVR, and more. Troubleshoot and resolve issues post-deployment in coordination with technical teams. Training & Enablement Train client teams on using the dashboard, understanding analytics, and tuning conversations. Provide ongoing support to help clients optimize their AI performance. Collaboration & Reporting Partner with AI trainers, product teams, and solution engineers to continuously improve our platform. Share client feedback and usage insights to inform product enhancements and new feature development. Required Skills & Qualifications 1–3 years of experience in product delivery, project management, customer success, or technical consulting (preferably in SaaS). Solid understanding of conversational UX, APIs, and logic trees. Excellent communication, time management, and stakeholder management skills. Ability to manage multiple client projects simultaneously in a fast-paced environment. Bonus: Experience with platforms like Twilio, Freshchat, Zendesk, or WhatsApp Business APIs. Job Type: Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What’s your current availability to join if selected? What AI tools or platforms have you worked with? Work Location: In person Expected Start Date: 02/06/2025

Location Chennai, Tamil Nadu, India Category Others Posted Date 05/28/2025 Job Id P-101004 Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to: Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touchpoints. Process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touchpoint, what message, where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment,adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Fast Track Career Growth Outstanding launches and riding events Riders' Leave Leadership Development Programs Medical Insurance and Life Cover Career Progression via internal movements Equal Employment Opportunity Amazing Employee Discounts on company products Voluntary Parental Coverage - Medical Insurance Rewards and Recognition Maternity & Paternity leave and benefits

In most companies, traditional customer support is often plagued by inefficiency and mediocrity. Support engineers frequently waste time on repetitive tasks or struggle with problems outside their narrow expertise. Data shows that over 60% of tickets get escalated because the first line of defense lacks the skills or knowledge to resolve them. At Trilogy, we don't do traditional. Managing over 100 enterprise software products, we've redefined customer support with advanced AI. Most issues are handled by our AI-powered chatbot, leaving only the most complex challenges for our engineers. That means every ticket you touch is difficult, varied, and requires creative problem-solving. In this role, there's no time for hand-holding or "learning the ropes" at a leisurely pace. If you need constant guidance, struggle to self-learn, or tend to ask obvious questions, you won't last two weeks. Success requires a proactive mindset, the ability to adapt quickly, and the drive to figure things out independently. If you're ready to step up and tackle the toughest problems in customer support, this role will accelerate your growth like nothing else. You'll gain unparalleled technical expertise across a massive product portfolio while contributing directly to Trilogy's reputation for excellence. If you are up to the task of pushing your limits, we'd love to see you apply. What You Will Be Doing AI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI system What You Won’t Be Doing Taking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive) Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this role Application Support Engineer Key Responsibilities Integrate technical human expertise and AI capabilities to deliver exceptional customer support, focusing on complex issues that AI cannot yet fully resolve Basic Requirements At least 4 total years of experience in a technical customer support or engineering role Advanced generative AI proficiency (i.e., use of multiple AI tools, ability to automate workflows and custom GPTs); if you've only used LLMs for research, learning, brainstorming, or content generation, that will be deemed insufficient Nice-to-have Requirements About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-3330-IN-NewDelhi-ApplicationSup.031 Show more Show less

Job Title: Academic Coordinator – Electronics & Technology ProgramsLocation: [Cuffe parade,Mumbai] Department: Academic Operations Job Type: Full-Time Job Overview:We are seeking a dynamic and technically sound Academic Coordinator with a strong background in Electronics, IoT, and Software Technologies to join our academic team. The ideal candidate will coordinate and support the planning, execution, and quality assurance of programs across our partner institutions. The role involves teacher training, student project mentoring, curriculum planning, demo support, and stakeholder communication. Key Responsibilities:Coordinate the academic delivery of electronics, IoT, AI, and software-focused curriculum modules. Support faculty members in training and project implementation using tools like Python, Power BI, Arduino, Node.js, etc. Guide students in building hands-on tech projects, including those related to medical imaging, solar energy, and smart systems. Serve as a liaison between academic teams, school management, and internal stakeholders. Plan and execute training sessions for teachers and students on using modern tech tools and platforms. Maintain academic reports, assist with assessments, and ensure timely feedback is shared with mentors and students. Support demo sessions, events, bootcamps, and school exhibitions as a presentable front-facing representative of the company. Candidate Requirements:Bachelor’s degree in Electronics, Information Technology, Computer Science, or related field. Solid technical foundation in coding (Python, JavaScript, Java), databases (MySQL, MongoDB), and web development. Understanding of electronics and IoT tools gained via academic or internship experience. Strong communication and presentation skills in English . Proven teamwork, leadership, and time management abilities. Passion for education, innovation, and working with young learners. Experience with academic coordination or ed-tech delivery is a plus. Preferred Skills (Bonus):Familiarity with Power BI, Python-based projects, AI/ML tools, and chatbot development. Exposure to student mentorship, STEM fairs, or project exhibitions. Ability to handle multi-school coordination, remote planning, and academic reporting. Why Join Us?Work in a fast-growing ed-tech organization shaping the future of school innovation labs. Collaborate on cutting-edge education projects in AI, robotics, IoT, and software. Gain exposure to real-world educational transformation across India’s school network. Supportive team culture that values growth, learning, and creativity. To Apply: Send your CV and a short statement of interest to [hr@thecminds.com] with subject line “Academic Coordinator – Electronics”.

Company Description Libromi LLC is a product-focused software company specializing in customer engagement and automation solutions. The company focuses on AI-powered chatbots, structured conversational workflows, and e-commerce enablement. As an official Meta-badged partner, Libromi offers a WhatsApp Cloud API-enabled SaaS platform tailored for SMEs and enterprises worldwide, empowering businesses to streamline communication and deliver exceptional customer experiences. Role Description This is a full-time on-site role for an Information Technology Help Desk Support at Libromi located in Chalakkudy. What You’ll Do: Engage inbound leads and present product demos of Libromi’s WhatsApp automation and chatbot builder Explain marketing automation features to potential customers using real-life use cases Assist clients with onboarding, chatbot setup, and automation implementation Provide ongoing support and ensure customer satisfaction Collaborate with the product team to share customer feedback and improve features What We’re Looking For: Strong communication and presentation skills Bonus: API knowledge, chatbot tools, or CRM integration experience Show more Show less

Job Description: We are seeking a highly skilled AI/ML Engineer with expertise in Optical Character Recognition (OCR), image processing, OpenCV, computer vision, generative AI, and Large Language Models

Position Summary The senior software engineer will be responsible for designing, developing, and maintaining robust, scalable web applications across both the front-end and back-end. This role requires proficiency in multiple programming languages and frameworks, with the ability to work on the full development stack. The senior software engineer will collaborate with cross-functional teams, including developers, QA engineers, and product owners, to ensure high-quality, secure, and performant applications. The ideal candidate is comfortable with both server-side logic and client-side user interface development and possesses a strong understanding of API integrations, databases, and cloud technologies. Specific Responsibilities Development: Design, develop, and maintain web applications across both the front-end and back-end, ensuring high performance, scalability, and reliability. Build and optimize APIs, databases, and other back-end services while ensuring the integrity of the data and system architecture. Develop responsive, user-friendly front-end interfaces using frameworks primarily like Vue.js , JavaScript , HTML5 , and CSS3 . Develop server-side logic using programming languages like C# , Node.js . Implement and optimize database architectures, ensuring secure and efficient data storage and retrieval (e.g. S QL Server, MySQL ). Develop and integrate RESTful APIs to support front-end functionality. Collaboration & Cross-Functional Integration: Work closely with developers, product owners, and QA engineers to implement feature requirements and solve complex development challenges. Ensure smooth integration between front-end and back-end systems, leveraging best practices in software development. Collaborate on the design and implementation of cloud-based services and microservices architectures. Optimization & Performance: Optimize both front-end and back-end code for performance, scalability, and security. Ensure cross-browser and cross-device compatibility for all web applications. Monitor and troubleshoot system performance, identifying bottlenecks and implementing solutions. Testing & Deployment: Conduct thorough testing of both front-end and back-end components using unit testing frameworks like JUnit , Selenium, Jasmine, Vite . Lead deployment efforts in coordination with DevOps and ensure that updates are efficiently rolled out to production environments. Use Bitbucket for version control and manage code repositories. Generative AI Tools & Innovation: Leverage Generative AI tools to streamline development processes and improve the functionality and efficiency of applications. Stay updated with emerging technologies and industry trends, continuously seeking ways to incorporate innovative solutions into development practices. Qualifications Bachelor's or master's degree in computer science, software engineering, or a related field. 8+ years of experience in full-stack software development, with a demonstrated portfolio of completed projects. Proficiency in front-end programming languages and frameworks like JavaScript , Vue.js , HTML5 , and CSS3 . Experience in back-end languages such as C#, Node.js, and Vue.js Strong Knowledge of Java , Python , Angular , React .js preferred Strong knowledge of database management systems (e.g., MySQL , SQL Server ). Experience with API development and integration. Knowledge of cloud platforms and microservices architecture (e.g., AWS , Azure , Google Cloud ). good to have Experience with version control systems like Bitbucket . Experience with generative AI tools to enhance development workflows is a plus. - Copilot, Azure Open AI, GitHub Copilot, and AWS are used for code review. Strong problem-solving skills, attention to detail, and ability to manage multiple tasks and projects simultaneously. Experience working in agile development environments. Excellent communication and collaboration skills, with the ability to effectively interact with internal and external stakeholders. Skills The senior software engineer must be highly skilled in both front-end and back-end technologies. This individual must be detail-oriented, quality-focused, and adept at solving complex problems. They should be comfortable mentoring junior developers and leading the technical aspects of projects. The senior developer must thrive in fast-paced, collaborative environments and be proficient at ensuring application performance, scalability, and maintainability. Education Bachelors degree in a related discipline or equivalent experience.

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson Ensure seamless chatbot integration with existing platforms and CRM systems Work closely with data scientists to improve machine learning models Must have strong proficiency in Python, deep learning techniques, and chatbot analytics

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson Ensure seamless chatbot integration with existing platforms and CRM systems Work closely with data scientists to improve machine learning models Must have strong proficiency in Python, deep learning techniques, and chatbot analytics

Develop and enhance AI-driven chatbot solutions to automate customer interactions and optimize response accuracy Design and implement NLP algorithms using frameworks like Rasa, Dialogflow, or IBM Watson Ensure seamless chatbot integration with existing platforms and CRM systems Work closely with data scientists to improve machine learning models Must have strong proficiency in Python, deep learning techniques, and chatbot analytics

Experience: 0 to 6 Months Location: Indore, Madhya Pradesh 🚀 About the Opportunity At Developer Bazaar Technologies , we don’t just hire the “best” people — we hire the right people. We're looking for curious, passionate, and driven AI/ML Interns who are eager to grow with us in a vibrant, fast-paced, and people-first work environment. If you’re someone who loves solving real-world problems using technology, this is your launchpad. 🎯 Key Responsibilities Collaborate with the AI/ML team to design and develop intelligent solutions. Assist in building, training, and deploying machine learning and NLP models. Work with pre-trained models like OpenAI GPT and Google Gemini for real-world use cases. Contribute to integrating models into full-stack applications. Learn and adapt quickly in a collaborative environment. ✅ Must-Have Skills Programming Languages Python/Django – Required for AI/ML and backend development. JavaScript/Node.js – For integrating models into web apps. Machine Learning & Deep Learning Hands-on experience or project knowledge of libraries like TensorFlow, PyTorch, Scikit-learn, Keras. Understanding of concepts such as Neural Networks, CNNs, RNNs, Transformers (e.g., GPT, BERT) is a plus. Natural Language Processing (NLP) Must be familiar with Hugging Face libraries. Model Deployment & Integration Knowledge of REST/GraphQL APIs. Familiarity with Flask or FastAPI for model serving. Bonus: Awareness of AWS, Google Cloud, or Azure for deployment. Pre-trained Models & API Integration Experience using OpenAI GPT or Google Gemini APIs for chatbot and text generation. Interest or experience in fine-tuning models. Version Control & Collaboration Familiar with Git/GitHub for code versioning and collaboration. Cloud Computing (Optional but Preferred) Basic understanding of cloud platforms for AI deployment. 💡 Soft Skills We Value Problem-Solving: Analytical mindset with a passion for learning. Communication: Able to convey ideas clearly. Adaptability: Open to feedback, new tools, and evolving technology. 🌟 Why Join Developer Bazaar Technologies? At DBTech , we’re not just building software — we’re building leaders. Here’s what makes us special: 5-Day Work Week for balanced living. Open-door policy for transparent communication. Recognized as a Clutch Premium Agency. Work with a cross-cultural team on global, challenging projects. High-tech workstation with cutting-edge tools. Access to professional learning platforms and development courses. Company trips, sports tournaments, fun Fridays, and festival celebrations. People-first approach — we support your personal and professional journey. We train you not just for the job, but to become a mini CEO. 📬 Apply Now! Ready to start your journey with DBTech? Send your resume to 📠relation@developerbazaar.com 📞 Call/WhatsApp: +91 91112 01207 Show more Show less

Job TitleGen AI Consultant (1"“3 Years Experience) Experience1"“3 Years LocationBangalore Notice PeriodImmediate Joiner DomainGenerative AI, Machine Learning, NLP About The Role We are seeking a motivated and innovative Gen AI Consultant with 1"“3 years of hands-on experience to join our team This role is ideal for someone passionate about applying cutting-edge generative AI technologies to solve real-world business problems You will collaborate with cross-functional teams to design, develop, and deploy AI-driven solutions leveraging LLMs (Large Language Models), prompt engineering, and related tools. Key Responsibilities Collaborate with stakeholders to understand business needs and translate them into AI-based solutions. Develop and fine-tune prompts for large language models (e.g., GPT, Claude, Gemini). Design, prototype, and test generative AI applications (chatbots, content generation tools, copilots, etc.). Evaluate and integrate APIs and SDKs from leading Gen AI providers (OpenAI, Google, Hugging Face, etc.). Conduct research on Gen AI advancements and provide recommendations for adoption. Support model evaluation, performance tuning, and bias/ethics considerations. Document solutions, workflows, and best practices for internal and client use. Required Skills & Qualifications Bachelors degree in computer science, Data Science, AI/ML, or related field. 1"“3 years of experience working in AI/ML, with at least 1 year in generative AI applications. Proficiency in Python and relevant AI/ML libraries (e.g., Hugging Face Transformers, LangChain, OpenAI SDK). Solid understanding of LLMs, NLP concepts, and prompt engineering. Experience building proof-of-concepts and deploying Gen AI solutions. Familiarity with tools like Jupyter, VS Code, and cloud platforms (AWS, Azure, GCP). Strong problem-solving, communication, and analytical skills. Good To Have Experience with vector databases (e.g., Pinecone, FAISS, Weaviate). Knowledge of RAG (Retrieval-Augmented Generation) pipelines. Understanding of model fine-tuning or RLHF. Prior experience in consulting or client-facing roles. Show more Show less

Job Title: Video Editing Trainer (Offline – Indore) Location: Indore (On-site) | Full-Time Salary Range: ₹30,000 – ₹50,000/month Experience Required: 2+ years (Editing + Teaching preferred) Job Summary: We are seeking a tech-savvy, self-driven specialist to manage and optimize all our tech integrations. From building high-converting landing pages to setting up email automation and chatbot systems, you will play a crucial role in our marketing and lead generation operations across AF Skill House and client projects. Responsibilities: Train students on Premiere Pro, After Effects & CapCut Teach real-world editing (YouTube, Reels, Shorts) Guide portfolios & internship projects Review assignments and mentor students offline Requirements: ✔ Strong editing portfolio ✔ Passion for teaching and mentorship ✔ Knowledge of social-first editing trends ✔ Offline training experience is a big plus What We Offer: 🚀 Career Growth : Leadership, in-house promotions, project exposure 🔒 Job Security : Long-term roles, client-backed training ecosystem 🎯 Vision : We aim to become India’s #1 offline editing institute and global hub for content creators. Want to build India’s next wave of creators? 👉 Apply now or DM Me or Send your CV on hr@afskillhouse.com directly! #Hiring #VideoEditingTrainer #IndoreJobs #AFSkillHouse #VideoEditing #MentorRole #OfflineJobs Show more Show less

Location: Indore (On-site) | Full-Time Salary Range: Based on experience Experience Required: 2+ years in website development, landing pages, chatbot creation, and CRM automation (GHL or similar) Job Summary: We are looking for a skilled Tech Specialist with deep expertise in Go High Level (GHL) or similar CRM/automation platforms. You will be responsible for creating fully functional websites, high-converting landing pages, chatbot automation, and integrating payment gateways. This role is critical for scaling our brands and improving user experience across all digital channels. Responsibilities: Develop and maintain fully functional websites for all Autofigures Pvt. Ltd. brands Design, build, and optimize landing pages focused on lead generation and conversions Create and manage chatbot workflows on platforms like GHL, Creatofy, or similar Integrate payment gateways and ensure seamless transaction flows Set up and maintain CRM automation and workflows using GHL or equivalent tools Troubleshoot and resolve tech issues related to websites, chatbots, and integrations Collaborate with marketing, content, and design teams for smooth project delivery Requirements: Proven experience with GHL (Go High Level), Creatofy, or similar CRM and automation tools Strong skills in website development (WordPress, Webflow, or other CMS) Experience creating responsive landing pages with a focus on conversion optimization Knowledge of chatbot creation and automation tools Understanding of payment gateway integrations (Razorpay, Paytm, Stripe, etc.) Basic knowledge of HTML, CSS, and JavaScript is a plus Ability to manage multiple projects and meet deadlines Strong problem-solving skills and attention to detail Career Growth & Job Security: Join a dynamic company that values growth, innovation, and stability. We offer clear career pathways, ongoing learning opportunities, and job security through client-backed projects and internal brand development. Interested? Apply now and help us build the future of digital automation and education! Show more Show less

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). What can we bring to the table? As an Inside Sales Representative you play a vital role in reaching our ambitious targets for both customer acquisition and revenue growth. Supporting the commercial teams achieving their goals, you identify new sales opportunities via either inbound lead follow-up, outbound targeted engagement projects and emails while clearly comprehending customer needs as well what the Barco portfolio can offer to the market. You stand in direct relationship with customers, partners and various Barco departments: everything from marketing to sales, service, product management. The aim for you is to be a genuine Barco ambassador with a high customer-first attitude to achieve higher levels of customer fulfilment and in the end greatly contribute to our earnings. You join Global Commercial Operations, based in India, Noida, and reporting to the Inside Sales Manager in Barco headquarters in Kortrijk, Belgium The Inside Sales representative covers all Barco’s business units with the following activities: Within The APAC Region Our CRM-modlule is a big key to success! You keep contacts up to date, log actions etc. You validate, enrich and qualify enquiries/leads, sourced through phone, web, digital campaigns, tradeshows,… within the set SLA You take responsibility for lead assignment to the correct sales manager, business development manager, partners, distributors and resellers. You like to communicate in a direct way through phone , both reactive and pro-active Answering incoming prospect or customer questions, through your accumulated knowledge and by involving different colleagues such as: product management, service, supply chain, finance Facilitate virtual product demo’s or help to arrange appointments with sales Assist with handling relational NPS (Net Promotor Score) detractors which are pre-sales related Any other project related to identifying, nurturing and/or convert contacts Proactive support for projects initiated by the marketing or channel/sales team to gain more appointments/leads/subscriptions Every now and then, you have the opportunity to join customer meetings or support at events in your region On a g Lobal Scale We like progress: share your best practice with and from the global team on how to improve conversion and marketing Return on Investment, and implement the necessary pilots or actions We love efficiency: Direct lead assignment to sales or partners in a selective number of cases that are agreed with the Business Units Continuously increase the % of automated responses through our chatbot by tracking and optimizing commercial questions & responses that come through the chatbot You will be the SPOC for your Inside Sales colleagues relying on information like but not limited to: deliveries, pickups, escalations What do you have to offer? Preferably a Bachelor’s degree or equivalent through experience. Experience in a commercial or customer service environment. 4+ years of proven inside sales experience is a nice addition Communicates fluently (reading, writing, speaking) in Hindi and English . Knowledge of another language is a nice addition (JP, KOR ...) . Can work independently in an international environment and has the necessary maturity, skills and commercial feeling to communicate with customers and other (internal) stakeholders. Has excellent organization skills, supported by a strong technical interest . Is willing to become a true Barco ambassador . Has a strong supportive attitude and willingness to help sales and channel managers to reach their goals. Shows a commercial ‘can-do’ attitude, assisting in the acquisition and maintenance of new and existing customers. Demonstrates a strong problem-solving attitude, takes ownership of problems and finds solutions. Has a creative mindset to help sales or digital marketeers brainstorm on new ways. Has an excellent computer proficiency including the “Microsoft Office package”. Knowledge of lead management follow up systems and/or CRM tools is an asset; D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this Show more Show less

Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). What can we bring to the table? As an Inside Sales Representative you play a vital role in reaching our ambitious targets for both customer acquisition and revenue growth. Supporting the commercial teams achieving their goals, you identify new sales opportunities via either inbound lead follow-up, outbound targeted engagement projects and emails while clearly comprehending customer needs as well what the Barco portfolio can offer to the market. You stand in direct relationship with customers, partners and various Barco departments: everything from marketing to sales, service, product management. The aim for you is to be a genuine Barco ambassador with a high customer-first attitude to achieve higher levels of customer fulfilment and in the end greatly contribute to our earnings. You join Global Commercial Operations, based in India, Noida, and reporting to the Inside Sales Manager in Barco headquarters in Kortrijk, Belgium The Inside Sales representative covers all Barco’s business units with the following activities: Within The APAC Region Our CRM-modlule is a big key to success! You keep contacts up to date, log actions etc. You validate, enrich and qualify enquiries/leads, sourced through phone, web, digital campaigns, tradeshows,… within the set SLA You take responsibility for lead assignment to the correct sales manager, business development manager, partners, distributors and resellers. You like to communicate in a direct way through phone, both reactive and pro-active Answering incoming prospect or customer questions, through your accumulated knowledge and by involving different colleagues such as: product management, service, supply chain, finance Facilitate virtual product demo’s or help to arrange appointments with sales Assist with handling relational NPS (Net Promotor Score) detractors which are pre-sales related Any other project related to identifying, nurturing and/or convert contacts Proactive support for projects initiated by the marketing or channel/sales team to gain more appointments/leads/subscriptions Every now and then, you have the opportunity to join customer meetings or support at events in your region On a Global Scale We like progress: share your best practice with and from the global team on how to improve conversion and marketing Return on Investment, and implement the necessary pilots or actions We love efficiency: Direct lead assignment to sales or partners in a selective number of cases that are agreed with the Business Units Continuously increase the % of automated responses through our chatbot by tracking and optimizing commercial questions & responses that come through the chatbot You will be the SPOC for your Inside Sales colleagues relying on information like but not limited to: deliveries, pickups, escalations What do you have to offer? Preferably a Bachelor’s degree or equivalent through experience. Experience in a commercial or customer service environment. 4+ years of proven inside sales experience is a nice addition Communicates fluently (reading, writing, speaking) in Hindi and English. Knowledge of another language is a nice addition (JP, KOR ...). Can work independently in an international environment and has the necessary maturity, skills and commercial feeling to communicate with customers and other (internal) stakeholders. Has excellent organization skills, supported by a strong technical interest. Is willing to become a true Barco ambassador. Has a strong supportive attitude and willingness to help sales and channel managers to reach their goals. Shows a commercial ‘can-do’ attitude, assisting in the acquisition and maintenance of new and existing customers. Demonstrates a strong problem-solving attitude, takes ownership of problems and finds solutions. Has a creative mindset to help sales or digital marketeers brainstorm on new ways. Has an excellent computer proficiency including the “Microsoft Office package”. Knowledge of lead management follow up systems and/or CRM tools is an asset; D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this Show more Show less

Experienced Dialogflow CX & Generative AI candidate to design, develop, and optimize AI-driven conversational solutions. The ideal candidate will have expertise in Dialogflow CX, Conversational AI, and Generative AI technologies. Required Skills & Qualifications: Hands-on experience with Dialogflow CX and Conversational AI platforms. Strong knowledge of NLP, AI, and ML techniques. Experience working with Generative AI models (e.g., Vertex.ai, Gemini , GPT, BERT, etc.). Proficiency in Google Cloud, Python, APIs, and AI-driven automation. Ability to design complex conversational workflows with intents, contexts, and entities. Experience integrating AI chatbots with various platforms and third-party services. Key Responsibilities: Develop and optimize chatbot/voicebot solutions using Google Dialogflow CX. Design conversational flows with advanced NLP techniques for natural and effective communication. Integrate Generative AI models to enhance the chatbot's ability to generate human-like responses. Fine-tune AI models for accuracy, efficiency, and improved user experience. Collaborate with cross-functional teams to ensure smooth implementation and functionality. Monitor, analyze, and improve chatbot/voicebot performance using data insights and user feedback. Stay updated with the latest advancements in Conversational AI & GenAI technologies.

We are looking for a skilled professional with hands-on experience in developing conversational AI solutions, including virtual agents and NLP-based applications. Key Responsibilities: Experience in development of virtual agents (Chatbots, Voicebots) and natural language processing Experience working with one or more AI/NLP platforms Cognigy AI, DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson etc. Knowledge of one or more of the following technologies: Typescript, JavaScript, Node.js Experience in training Chatbots by analyzing historical chat conversations or large amounts of user generated content and process data Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management Good problem-solving ability Qualifications: Experience in building end-to-end pipelines for developing AI-based conversational applications Strong understanding of API integrations, single sign-on (SSO), and token-based authentication Hands-on experience with Postman for API testing, automation, and debugging Knowledge of CI/CD pipelines (ex: Bamboo, Bitbucket) with end-to-end automation Ability to develop unit test cases in line with project-specific standards Proficient in working with HTTP, sockets, REST, and other web services Skilled in extracting keywords and topics from chat logs Preferred Qualifications: Familiarity with Chatbot tool Cognigy AI Experience working on Generative AI and Agentic AI Experience in Typescript, NodeJS Familiarity with Sprinklr Tool.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll Be Doing: Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement mathematical models and algorithms for solving real-world problems such as ranking, chatbot, intent recognition, recommender systems, computer vision, NLQ etc. Apply strong coding skills, analytical abilities, and innovative thinking to quickly understand new domains and transform creative ideas into functional solutions. Employ statistical and data science methods to make data-driven decisions. Manipulate large data sets for business insights and drive actionable solutions. Utilize appropriate methods and approaches to develop practical solutions for the business. Structure work, frame issues, and produce analyses/ML models that answer complex business questions in a pragmatic approach. Communicate complex data science topics in a clean & simple way to multiple partners and senior leadership. Collaborate with a global team across different continents to achieve project goals. What We’re Looking For: 6+ years of experience with a bachelor’s degree or equivalent, or 3+ years with a master’s degree or equivalent. Proven ability to conceptualize business problems and solve them through data science solutions. Strong passion for solving problems and finding patterns and insights within structured and unstructured data. Industry experience in leveraging AI techniques on real-world large data sets. Understanding of the concepts and steps involved in working with real-world large data sets: from domain-specific problem understanding, data preparation, travel-related data processing, feature engineering, data structures for ML, data pipelining, modeling, and evaluation. Proven knowledge of AI techniques such as Bayesian methods, Clustering, Ensemble tree models, NLP, etc., with an excellent grasp of statistical concepts and methods. Basic understanding of LLMs, guardrails, and RAG. Strong knowledge of hands-on practice in Python. Familiarity with popular machine learning libraries and frameworks such as scikit-learn, Hugging Face, PyTorch and TensorFlow. Comfortable with pulling and manipulating data using SQL and PySpark. Good written and oral communication skills, including the ability to communicate across business areas and increase overall knowledge across the organization. Experience with feature stores, data science as an API service, and monitoring dashboards is a plus. Some infrastructure knowledge (AWS, Kubernetes) and cost-awareness is a plus. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

Role & responsibilities Develop and maintain AI-based solutions using Python. Design, develop, and deploy AI-driven applications with a focus on GenAI Chatbots & AI Agents. Implement GenAI Chatbots, including ingestion and query pipelines, using at least one cloud platform ( Azure, or GCP). Implement Agentic AI framework-based solutions. Develop data ingestion pipelines for efficient data processing and transformation. Ensure high data integrity and performance in AI-driven workflows. Deploy AI models on cloud platforms such as Azure, or GCP. Implement best practices for scalability, security, and cost optimization in cloud-based AI solutions. Conduct regular performance tuning, debugging, and troubleshooting of AI models and applications. Implement monitoring and logging mechanisms for AI-driven systems. Work closely with cross-functional teams, including data scientists, ML engineers, and software developers, to integrate AI solutions. Document technical specifications, workflows, and best practices for AI development. Stay updated with the latest advancements in GenAI, Agentic AI technologies to bring innovation into the organization. Preferred candidate profile Extensive experience in AI software development with strong proficiency in Python. Hands-on experience with GenAI, Agentic AI. Experience in developing Generative AI chatbots, Agentic AI frameworks including ingestion pipelines, query pipelines, and Retrieval-Augmented Generation (RAG) using at least one cloud platform. Solid understanding of machine learning techniques and algorithms. Strong knowledge of data structures, algorithms, and software design principles. Healthcare domain experience is a plus.

Job Description: We are seeking a highly motivated and skilled AI Developer to join our dynamic team. The ideal candidate should have hands-on experience in designing, developing, and deploying AI and machine learning models to solve real-world problems. You will work closely with data scientists, software engineers, and product teams to build intelligent applications. Key Responsibilities: Design and develop AI/ML models based on business requirements Preprocess and analyze structured and unstructured data Implement Deep Learning and NLP algorithms using frameworks like TensorFlow, PyTorch, and Scikit-learn Collaborate with software engineers to integrate models into production environments Build and optimize pipelines for data ingestion, model training, and inference Monitor model performance and retrain as needed Research and implement state-of-the-art algorithms Create dashboards or front-end demos using Streamlit or similar tools (optional) Key Skills Required: Programming: Python (Must), R (Optional), Java (Good to have) AI/ML: TensorFlow, PyTorch, Keras, Scikit-learn Data Science: Pandas, NumPy, Matplotlib, Seaborn NLP: Hugging Face Transformers, NLTK, SpaCy Computer Vision: OpenCV, YOLO, CNNs Model Deployment: Flask, FastAPI, Docker, AWS/Azure/GCP Databases: SQL, MongoDB, Firebase (optional) Version Control: Git, GitHub Preferred Qualifications: Bachelors or Master’s degree in Computer Science, AI, Data Science, or related field Strong mathematical foundation in statistics, linear algebra, and probability Excellent problem-solving skills and attention to detail Strong communication and teamwork skills Why Join Us? Work on cutting-edge AI solutions Collaborative and inclusive work environment Opportunity to grow in a fast-paced tech-driven organization Exposure to real-world enterprise and consumer AI applications

Job Description: Telecalling Executive for Hospital Location : Jaipur, Rajasthan Job Type : Full-Time Shift : Rotational (7:00 AM–7:00 PM) Week Offs: Rotational About Us: Leading healthcare provider in Jaipur seeking compassionate Telecalling Executives to enhance patient engagement. Job Summary : - Handle inbound/outbound calls and WhatsApp chatbot to schedule appointments, address patient queries, and ensure positive patient experiences. - Work in rotational shifts with weekly offs. Key Responsibilities: - Outbound Calls : Schedule appointments, promote services, conduct surveys. - Inbound Calls : Answer queries on services, billing, and appointments; escalate complex issues. - WhatsApp Chatbot : Respond to patient queries, escalate unresolved issues. - Data Management : Update patient records in CRM, ensure confidentiality. - Customer Service: Provide empathetic, professional support. Requirements : - Education : Pursuing Graduate/Graduate (any stream). - Experience : 1-2 years in telecalling/customer service (freshers with strong communication skills welcome). - Skills : Fluent in Hindi/English (Rajasthani a plus), basic computer/CRM skills, patient-centric approach, ability to handle high call volumes. - Availability : Willing to work rotational shifts; based in/willing to relocate to Jaipur. Preferred Qualities : Empathetic, quick learner, team player, proactive. What We Offer : - Competitive salary + incentives. - Training and development. - Supportive work environment. - Meaningful healthcare contribution. How to Apply : Send resume to [support@verveassistance.com]. Only shortlisted candidates will be contacted. WhatsApp: ‪+91 90247 65288 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Customer support: 1 year (Preferred) Work Location: In person Expected Start Date: 23/06/2025

About SUSPIRE As ecology and the environment become critical aspects of modern luxury, Suspire has set about making sustainability affordable. Suspire is an e-commerce marketplace for sustainable lifestyle brands based out of India. Our platform is more than just a marketplace, it is a lifestyle choice to be free of unsustainable forms of consumption whilst upholding individual expression. We are committed to this transition towards a responsible economy. Our choices determine the impact we have, and to us, such ‘choices’ lie in what we buy, what we wear and how we decide to express ourselves. The role will entail: Following our SOP to handle customer emails/complaints Make COD verification calls, abandoned cart calls Keep a track on incoming messages on our chatbot Call loyal customers for exclusive offers Coordinate with brands regarding exchanges, returns, complaints Execute retention strategies - email and whats app - understand the tool and send campaigns basis segments. Help operations department as and when needed Requirements: You must speak fluent English & Hindi You must understand and know how to operate MS Office properly You must have good communication and organisation skills Should be eager to learn about platforms such as Shopify, Big, Ship Rocket, etc. You must be able to multi - task and not be fazed by tight deadlines Punctuality and organisation is a must Applicants are expected to start the effective immediately. Our office is in Vile Parle West, Mumbai. We appreciate your interest in this position. We will review your application and get back to you as soon as possible. Please reach out to swayam.doshi@suspire.in to know more. Show more Show less

What we want to accomplish and why we need you? Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. What will you do every day? As a Program Manager, you will play a pivotal role in building and delivering care bots for the Reliance Retail and Jio mart accounts. This role demands strong multitasking abilities, ensuring seamless collaboration across internal and external teams to deliver impactful solutions powered by conversational AI. Your daily responsibilities will include conducting scrums, managing client calls, unblocking project teams, and developing conversational designs and workflows. You will also measure the performance of deployed bots while ensuring stakeholder alignment and maintaining clear communication across all channels. Managing multiple projects and priorities simultaneously will make each day dynamic and engaging. Ok, you're sold, but what are we looking for in the perfect candidate? We’re looking for an experienced and driven individual with a proven track record in project or product management, preferably in consumer-facing products. The ideal candidate will: Collaborate with the Business Development team to refine proposals for prospective clients. Design conversational solutions that align with business goals while ensuring an exceptional user experience. Proactively engage with clients to unblock internal teams, from requirement gathering to dependency closure. Coordinate with internal and external stakeholders to ensure timely project delivery. Champion effective communication by providing regular updates on project deliverables, timelines, and dependencies. Lead scrums and sprints while providing clear direction to development teams on project scope. Partner with the Customer Success team to drive continuous improvements in chatbot performance. Plan development roadmaps for enterprise projects and provide insights to platform owners for ongoing enhancements. Requirements: 3-4 years of experience as a Product or Project Manager, preferably with consumer-facing products. Bachelor's or Master’s degree in any field. Strong understanding of the consumer internet ecosystem; experience in the Chatbot/AI domain is a plus. Proficiency in project/program management tools like Jira, along with strong skills in Excel and Word. Excellent project/program management skills, including stakeholder coordination, task prioritization, and timeline management. High-level understanding of tech platforms, including Android, iOS, Web, and Voice. Prior experience working in startups or successful entrepreneurial ventures. Exceptional problem-solving and analytical skills. Tell me more about Haptik On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal. Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024. Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India. Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. Show more Show less