2114 Chatbot Jobs - Page 27

Namaskaram! AjnaLens is looking for a Senior Software Engineer / Technical Architect – B2C Platform to join our Product Engineering team at Thane (Maharashtra – India). The ideal candidate should have 5+ years of experience in building high-scale consumer-facing platforms with a strong foundation in backend architecture and engineering execution. This role demands a product mindset, technical depth, and the ability to ship fast in a collaborative, purpose-driven environment. We’re proud to share that Lenskart is now our strategic investor , a milestone that reflects the impact, potential, and purpose of the path we’re walking. Join us as we co-create the future of conscious technology. 👉 Read more here: The smartphone era is peaking. The next computing revolution is here. Top 3 Daily Tasks: Architect and build scalable backend services using Java (Spring Boot) and Python (FastAPI/Django). Lead key decisions on infrastructure, real-time data pipelines, LLM-integrated systems, and platform observability. Collaborate cross-functionally with product, design, and infrastructure teams to ship user-first features at scale. Minimum Work Experience Required: 5+ years of backend development experience with a strong foundation in scalable system design and cloud-native infrastructure. Top 5 Skills You Should Possess: Deep hands-on experience with Java , Python , and frameworks like Spring Boot , Django , or FastAPI. Proven expertise in building scalable microservices, streaming pipelines, and event-driven systems. Strong proficiency with Redis , PostgreSQL , PGVector , and one or more cloud platforms (AWS/GCP). Exposure to LLM features like RAG, vector search, GPT workflows, or chatbot architectures Solid system design capabilities, with the ability to lead architecture reviews and mentor junior developers. Full-Stack Awareness: Comfort with front-end tools like ReactJS for building internal dashboards or quick user-facing utilities. Understanding of modern DevOps practices, containerization, and observability tools like Prometheus , Grafana , and OTEL. Bonus Points For: Experience working with Agentic systems , real-time infra , or AI-driven product features. Prior involvement in building high-performance consumer products from scratch. Passion for conscious innovation and building tech that impacts millions. What You’ll Be Creating: A robust, scalable backend powering our next-gen B2C platform. Real-time, intelligent user experiences that blend performance with personalization. A tech foundation that reflects AjnaLens’ vision of building mindfully, at scale.

Job Information Date Opened 07/10/2025 Industry IT Services Job Type Full time Salary 16 - 20 LPA Work Experience 4 - 7 Years City Pune City State/Province Maharashtra Country India Zip/Postal Code 411001 About Us CCTech 's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications. We have two business divisions: product and consulting. simulationHub is our flagship product and the manifestation of our vision. Currently, thousands of users use our CFD app in their upfront design process. Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy. Job Description Job Description We’re looking for a Frontend Engineer to translate polished UI designs into a fast, responsive React/TypeScript interface for our internal support portal. You’ll collaborate with backend, UX, and operations teams to deliver seamless data experiences for support agents. Responsibilities Convert Figma and Weave-style design prototypes into production-ready, responsive React/TypeScript components. Integrate a real-time chatbot widget for automated user interactions. Build UI workflows for role and permission management, including Directory Sync status views. Embed feature flags in the client to control new features. Configure static asset hosting via cloud storage and CDN. Write unit and integration tests; participate in code reviews. Work in an agile team to ship features to production. Requirements Minimum Qualifications 4–7 years of front-end development experience. Expert in React and TypeScript, with strong HTML5, CSS3 (SASS/LESS), and modern JavaScript. Proven ability to implement responsive, data-driven UIs from Figma and Weave-style designs. Familiarity with cloud-hosted asset delivery (S3 & CDN) and CI/CD basics. Solid understanding of RESTful APIs and JSON data handling. Preferred Qualifications Experience embedding serverless calls (AWS Lambda) in the client. Prior work on admin or support-portal UIs. Familiarity with design systems and translating Figma or similar prototypes. Strong debugging skills across full-stack environments. Education Bachelor’s or Master’s Degree in Computer Science, Information Systems, or equivalent experience. Benefits Opportunity to work with a dynamic and fast-paced IT organization. Make a real impact on the company's success by shaping a positive and engaging work culture. Work with a talented and collaborative team. Be part of a company that is passionate about making a difference through technology.

Job Title : Data : Bachelor's or master's degree in computer science, Statistics, Mathematics, or a related : 6 To 10 set : Artificial Intelligence / Machine knowledge : Strong working knowledge of the Google Cloud Platform (GCP) and its AI/ML services. Proven experience in chatbot creation and development using relevant frameworks. Proven experience in developing and implementing machine learning models. Strong programming skills in Python, with expertise in Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch, Keras , Matplotlib and Seaborn. Proficiency in SQL querying and database management. Experience with front-end frameworks such as React or Angular and CSS. Experience with back-end frameworks such as Django, Flask, or FastAPI. Experience in prompt engineering for large language models (LLMs), including prompt design, optimization, and evaluation. Strong problem-solving skills and the ability to translate business requirements into technical solutions. Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical Description : Deploy and manage AI/ML applications on the Google Cloud Platform (GCP). Design, develop, and implement conversational AI solutions using various chatbot frameworks and platforms. Design, develop, and optimize prompts for large language models (LLMs) to achieve desired outputs. Develop and implement machine learning models using supervised, unsupervised, and reinforcement learning algorithms. Utilize Python with Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch, and Keras to build and deploy machine learning solutions. Create visualizations using Matplotlib and Seaborn to communicate insights. Write and optimize SQL queries to extract and manipulate data from various databases. Develop and maintain web applications and APIs using Python frameworks such as Django, Flask, or FastAPI. Build user interfaces using JavaScript frameworks such as React or Angular, along with CSS. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Communicate complex technical concepts and findings to non-technical stakeholders through presentations and reports. (ref:hirist.tech)

Full-time Company Description About CollegeDekho Founded in 2015, CollegeDekho is Indias largest college enrolment and student guidance ecosystem. With a mission to democratize access to higher education, we connect prospective students with 35,000 colleges and universities through our proprietary technology, AI-driven chatbot, and Common Application Form (CAF). Having raised over $53 million from leading investors like Winter Capital, ETS Strategic Capital, and QIC, weve helped over 85 lakh students and facilitated 1.3 lakh admissions, making us one of the most trusted names in Indian EdTech. Learn more: www.collegedekho.com Role Overview We are looking for a strategic and results-oriented Key Account Manager to manage end-to-end partnerships with our higher education clients. This role is critical to ensuring client satisfaction, driving revenue outcomes, and unlocking growth opportunities through proactive engagement and internal collaboration. Key Responsibilities Own and manage strategic relationships with assigned colleges/universities. Reconcile student admissions data and align with internal delivery and finance teams. Drive timely collections and resolve commercial issues in coordination with finance/legal. Lead contract renewals and drive cross-sell/up-sell opportunities aligned to client needs. Coordinate internally across sales, delivery, operations, finance, and product teams. Maintain detailed dashboards and trackers to share performance updates with internal and external stakeholders. Identify and escalate potential risks and surface growth opportunities proactively. Key Requirements Education: Bachelors degree in Business, Marketing, Education, or related field (MBA preferred). Experience: 48 years in Key Account Management, Client Success, or B2B Partnerships, preferably in EdTech, SaaS, or Education Services. Excellent communication, negotiation, and relationship management skills. Ability to manage high-value institutional accounts independently. Proficient in CRM tools, Excel/Google Sheets, and data dashboards. High ownership mindset with multitasking capabilities in a fast-paced environment. Willingness to travel to partner campuses as needed.

Company Size Large-scale / Global Experience Required 2 - 5 years Working Days 5 days/week Office Location Karnataka, Bengaluru Role & Responsibilities As an AI Data Application Specialist, you will be part of a growing AI Center of Excellence, working to integrate AI into data-driven decision-making across agencies. This role involves analyzing existing data architectures, developing AI-powered prototypes, and consulting on AI solutions—bridging the gap between technical execution and business impact. The focus is on strategic system design and AI consulting, rather than day-to-day coding. You will work collaboratively to develop AI-powered workflows, optimize data pipelines, and explore generative AI applications to enhance business intelligence. AI Strategy & Consulting for Data System Optimization: Advise on how AI can enhance data systems within different business and technology environments. Assess current data architectures and identify opportunities for AI integration. Design sustainable AI-driven data solutions, considering scalability, maintenance, and real-world business impact. Communicate the advantages and limitations of AI-powered data workflows to key stakeholders. AI-Powered Data Pipeline Design & Prototyping: Develop AI-supported data systems, integrating RESTful APIs, relational databases, and cloud storage solutions. Use Python, Numpy, Pandas, Scikit-learn, and Scipy to analyze data and build AI-enabled solutions. Design and implement machine learning models to solve key business challenges. Collaborate with cross-functional teams, utilizing version control and code review practices. Research & AI Innovation for Business Solutions: Stay informed on Generative AI, Large Language Models (LLMs), and multimodal AI developments. Explore new AI-driven business applications, providing recommendations on AI adoption strategies. Build AI prototypes to assess feasibility, efficiency, and long-term viability. Ideal Candidate 2+ years of experience in data science, machine learning, or applied statistics. Strong consulting and communication skills—ability to simplify complex AI concepts for non-technical audiences. Fluent in English (mandatory)—comfortable engaging with global teams and stakeholders. Proficiency in Python and data analysis tools (Pandas, Numpy, Scikit-learn, etc.). Experience working with data pipelines, APIs, and cloud platforms (AWS, GCP, or Azure). Familiarity with Generative AI tools and LLMs (e.g. ChatGPT, Gemini, Claude) and their integration into data systems. Preferred Skills Experience in technical consulting or AI solution design. Understanding of AI ethics, model governance, and scalable AI systems. Knowledge of data visualization tools (Power BI, Tableau, Looker) for AI-driven analytics. Why Join This Role? AI-Driven Impact – Play a critical role in integrating AI into real-world data solutions. Innovation-Focused – Work with cutting-edge AI technologies, including LLMs and multimodal AI. Global Exposure – Collaborate with international teams and contribute to enterprise-wide AI transformation. Strategic Influence – Be at the forefront of business process optimization using AI. Skills: python,learning,pandas,teams,scipy,generative ai tools,scikit-learn,numpy,data solutions,machine learning,data visualization tools (power bi, tableau, looker),restful apis,data,design,integration,large language models (llms),data systems,cloud platforms (aws, gcp, azure),data pipelines

Profile Description We’re seeking someone to join our team as (Associate) who can build innovative AI solutions. This position will help with development of virtual assistant using natural language processing and artificial intelligence systems. You will work with multi-functional engineering, Knowledge WM_Technology Wealth Management Technology is responsible for the design, development, delivery, and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management Business. Practice areas include: Analytics, Intelligence, & Data Technology (AIDT), Client Platforms, Core Technology Services (CTS), Financial Advisor Platforms, Global Banking Technology (GBT), Investment Solutions Technology (IST), Institutional Wealth and Corporate Solutions Technology (IWCST), Technology Delivery Management (TDM), User Experience (UX), and the CAO team. Analytics Intelligence & Data Technology Analytics, Intelligence and Data Technology (AIDT) enables and drives strategic data initiatives and business capabilities across Wealth Management. Software Engineering This is Associate position that develops and maintains software solutions that support business needs. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You’ll Do In The Role Proven experience in working with Generative models, NLP, Deep Learning, data analysis, Virtual Assistant ecosystem. Hands on experience in Kore.ai Platform would be added advantage. Expert in Python, SQL, Java script, knowledge of SQL is plus. Experience in designing and maintaining a chatbot using any tool and should be adept in API integration. Proven python coding skills to move and transform data from multiple sources to a data store/warehouse What You’ll Bring To The Role At least 2 years’ relevant experience would generally be expected to find the skills required for this role Good to have statistics knowledge, such as hypothesis testing, experimental design and sample size determination Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways for leadership and peers Creativity to engineer novel features and signals, and to push beyond current tools and approaches What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

This role is primarily responsible for Design, Engineering and operations of EXL’s Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon connect, Genesys PureCloud, Verint, Calabrio etc.. AV related services like Skype room systems- Crestron, Polycom etc, Service owner of the Voice and Contact center technology services which is a global deployment of integrated and complex implementation of multiple heterogeneous platforms providing mission critical services across 30+ clients; The List Of Core Platforms Include Amazon Connect, Genesys Pure cloud etc. Omni Channel platform consisting of chat, email, voice and related services Digital Technologies- Speech Analytics, Voice/ Chatbot, RPA etc. Cloud based recording solutions and services for Verint and Calabrio platforms. The role function requires strong and hands on experience of design, engineering, implementation and operations on primary on Avaya communication manager series, Amazon Connect or Genesys Pure Cloud, Cloud SBC’s . Secondary on Verint/ Calabrio applications. Lead Client pre-sale discussions, RFP/ RFI on contact center solutions, unique / compelling solutions, capability development of contact center services. Implement contact center customer solutions, enterprise contact center products Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA’s management, vendor management etc Deliver documented intellectual properties for reuse. Knowledge and experience in project management and methodologies Additionally, Role Require Good Understanding And Exposure Of CTI /Screen-pop technologies and integrations with various third party systems Dialer technologies like, Genesys, Aspect Unified IP and or Avaya. Thorough understanding of compliance and security related understanding with respect of contact center devices on various platforms and contact center certifications like PCI DSS, HIPAA etc. Workforce management tool-Working knowledge and operational understanding is a must Working knowledge on SIP/ IP/ VOIP & Cloud telephony solutions Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary.

Job Description: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and CCAI Platform (Ujet.cx) Drive design thinking innovative workshops with the clients using design principles and reshape their thinking about customer experience especially in the contact center / customer care domain Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with internal team and client team on CCaaS (Contact Center as a Service) migration Deliver agile delivery process, continuous improvement and continuous development Work with other teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Thorough understanding of CCAI Framework and integration with internal and external components.

Job Title: Conversational Designer Location: Hyderabad Job Type: Full-Time Experience Level: Minimum 2 years of experience as a Conversational Designer About the Role We are looking for a Conversational Designer to join our team and shape intuitive, human-like experiences across our Conversational AI platforms (chatbots, voice bots, and virtual assistants). You'll work closely with product managers, developers, business stakeholders, and subject matter experts to create engaging, on-brand dialogue flows that help users accomplish their goals with ease. This role involves regular interaction with clients based in the UK and USA , as well as collaboration with our internal operations and development teams . Comfort and confidence in engaging with global stakeholders is essential. You will also be responsible for the continuous fine-tuning of bot experiences by leveraging bot analytics, performance data, and user feedback to improve conversation flow, coverage, and effectiveness over time. Responsibilities Design end-to-end conversation flows, use cases, and intents for chatbots and voice assistants Write and optimize prompts, responses, fallbacks, and disambiguation paths with natural, empathetic, and context-aware language Collaborate with NLP teams to ensure accurate training data and utterance coverage Partner with business stakeholders, subject matter experts and product teams to map customer journeys and identify automation opportunities Use tools like Dialogflow, Voiceflow, Rasa, or LivePerson or similar to build and test conversational experiences Maintain tone, personality, and consistency of the virtual assistant across use cases and channel Create conversation design documentation including flows, sample dialogues, and design rationale Communicate design concepts and rationale clearly to both technical and non-technical stakeholders, including clients Experience 2+ years of experience in conversational design or journey design for AI-powered bots Strong understanding of conversation design principles, user intent modeling, and dialogue structuring Experience with NLP platforms like LivePerson, Yellow.AI, Kore.AI, Dialogflow, IBM Watson, Amazon Lex, or similar Familiarity with chatbot metrics and optimization techniques (e.g., drop-off rates, containment, NLU confidence) Excellent communication skills and the ability to simplify complex workflows Strong empathy and ability to write natural, friendly, and brand-aligned copy Nice to have: experience designing for voice assistants (e.g., Alexa, Google Assistant) Nice to have: Background in linguistics, cognitive science, UX design, or similar Those who are interested please reach out to Barkha Verma at BV00792989@TechMahindra.com or apply on this Job post.

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. : R1RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. We are looking for an experienced AI/ML engineer to join our R&D team, who can work on ML (Machine Learning) models, use deep learning, neuro-linguistic programming (NLP), computer vision, chatbots, and robotics to help us improve various business outcomes and drive innovation. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference in the healthcare industry. Objectives of this role Develop and implement solutions/processes and carry out R&D (Research and Development) to meet the needs of our AI/ML strategy. Help in design and development of advanced analytic solutions across functional areas as per requirement/opportunities. Foster innovative ideas for developing high impact solutions. Responsibilities As part of the R&D team, help the team to advise leaders on a broad range of technology, strategy associated with AI (Artificial Intelligence) & ML Work on functional design, process design (including scenario design, flow mapping),prototyping, testing, and support procedures, in collaboration with the team. Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation. Work as team members, develop & assess the AI/ML and automation opportunities. Enable team members/as individual contributors to make necessary changes in product performance or presentation. Develop new and innovative AI/ML based solutions and PoC (Proof of Concept)/MVP with quick turnaround Must have skills. 5-8 Years of experience in IT including 3+ years in developing / applying ML /AI models to practical and comprehensive technology solutions. Must be graduate in Computer Science preferably B. Tech/B.E. or MCA etc. Experience with ML, Python, NLP, Azure services, OpenAI, GenAI, LLM. Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns. Experience in API development/consumption. Experience with frontend technologies like Javascript/Jquery/React/Angular NoSQL/RDBMS database design and optimizations. Good to Have Skills Good to have knowledge of any other programming and/or scripting language. Exposure to Cloud technology like AWS (Amazon Web Services) / GCP (Google Cloud Platform). Open and willing to learn & work in any technology. Experience with visualization tools (e.g., Power BI, Tableau etc.) Experience in Healthcare sector e.g. RCM r1rcm.com Facebook

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. : R1RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. We are looking for an experienced AI/ML engineer to join our R&D team, who can work on ML (Machine Learning) models, use deep learning, neuro-linguistic programming (NLP), computer vision, chatbots, and robotics to help us improve various business outcomes and drive innovation. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference in the healthcare industry. Objectives of this role Develop and implement solutions/processes and carry out R&D (Research and Development) to meet the needs of our AI/ML strategy. Help in design and development of advanced analytic solutions across functional areas as per requirement/opportunities. Foster innovative ideas for developing high impact solutions. Responsibilities As part of the R&D team, help the team to advise leaders on a broad range of technology, strategy associated with AI (Artificial Intelligence) & ML Work on functional design, process design (including scenario design, flow mapping),prototyping, testing, and support procedures, in collaboration with the team. Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation. Work as team members, develop & assess the AI/ML and automation opportunities. Enable team members/as individual contributors to make necessary changes in product performance or presentation. Develop new and innovative AI/ML based solutions and PoC (Proof of Concept)/MVP with quick turnaround Must have skills. 6-10 Years of experience in IT including 3+ years in developing / applying ML /AI models to practical and comprehensive technology solutions. Must be graduate in Computer Science preferably B. Tech/B.E. or MCA etc. Experience with ML, Python, NLP, Azure services, OpenAI, GenAI, LLM. Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns. Experience in API development/consumption. Experience with frontend technologies like Javascript/Jquery/React/Angular NoSQL/RDBMS database design and optimizations. Good to Have Skills Good to have knowledge of any other programming and/or scripting language. Exposure to Cloud technology like AWS (Amazon Web Services) / GCP (Google Cloud Platform). Open and willing to learn & work in any technology. Experience with visualization tools (e.g., Power BI, Tableau etc.) Experience in Healthcare sector e.g. RCM r1rcm.com Facebook

About the Project We are seeking a highly skilled and pragmatic AI/ML Engineer to join the team building "a Stealth Prop-tech startup," a groundbreaking digital real estate platform in Dubai. This is a complex initiative to build a comprehensive ecosystem integrating long-term sales, short-term stays, and advanced technologies including AI/ML, data analytics, Web3/blockchain, and conversational AI. You will be responsible for operationalizing the machine learning models that power our most innovative features, ensuring they are scalable, reliable, and performant. This is a crucial engineering role in a high-impact project, offering the chance to build the production infrastructure for cutting-edge AI in the PropTech space. Job Summary As an AI/ML Engineer, you will bridge the gap between data science and software engineering. You will be responsible for taking the models developed by our data scientists and deploying them into our production environment. Your work will involve building robust data pipelines, creating scalable training and inference systems, and developing the MLOps infrastructure to monitor and maintain our models. You will collaborate closely with data scientists, backend developers, and product managers to ensure our AI-driven features are delivered efficiently and reliably to our users. Key Responsibilities Design, build, and maintain scalable infrastructure for training and deploying machine learning models at scale. Operationalize ML models, including the "TruValue UAE" AVM and the property recommendation engine, by creating robust, low-latency APIs for production use. Develop and manage data pipelines (ETL) to feed our machine learning models with clean, reliable data for both training and real-time inference. Implement and manage the MLOps lifecycle, including CI/CD for models, versioning, monitoring for model drift, and automated retraining. Optimize the performance of machine learning models for speed and cost-efficiency in a cloud environment. Collaborate with backend engineers to seamlessly integrate ML services with the core platform architecture. Work with data scientists to understand model requirements and provide engineering expertise to improve model efficacy and feasibility. Build the technical backend for the AI-powered chatbot, integrating it with NLP services and the core platform data. Required Skills and Experience 3-5+ years of experience in a Software Engineering, Machine Learning Engineering, or related role. A Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. Strong software engineering fundamentals with expert proficiency in Python. Proven experience deploying machine learning models into a production environment on a major cloud platform (AWS, Google Cloud, or Azure). Hands-on experience with ML frameworks such as TensorFlow, PyTorch, and Scikit-learn. Experience building and managing data pipelines using tools like Apache Airflow, Kubeflow Pipelines, or cloud-native solutions. Collaborate with cross-functional teams to integrate AI solutions into products. Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker) and orchestration (Kubernetes). Preferred Qualifications Experience in the PropTech (Property Technology) or FinTech sectors is highly desirable. Direct experience with MLOps tools and platforms (e.g., MLflow, Kubeflow, AWS SageMaker, Google AI Platform). Familiarity with big data technologies (e.g., Spark, BigQuery, Redshift). Experience building real-time machine learning inference systems. Strong understanding of microservices architecture. Experience working in a collaborative environment with data scientists.

: Job TitleProduction Stability of AI Chatbot Application, AVP LocationPune, India Role Description The AI chatbot application, designed to assist customers with bank-related queries, is a high-profile, mission-critical system with significant reputational impact. It directly supports customer experience and operational efficiency. The AI chatbot application plays a pivotal role in enhancing customer experience and reducing operational costs by providing 24/7 assistance for banking queries. Ensuring its stability in production is crucial. Given the high stakes of the AI chatbot application, hiring additional team members is essential to mitigate operational risks, maintain production stability, and protect the organizations reputation. These roles will provide the necessary redundancy, scalability, and incident-handling capabilities to ensure the application meets its service-level commitments and delivers a seamless customer experience. Currently, the team is understaffed, and with only one member managing production, the system is at risk of extended downtimes and delays in addressing high-priority incidents. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities (AI/Chatbot Systems) Monitor production systems for performance, availability, and anomalies. Troubleshoot and resolve issues related to the AI chatbot, APIs, or infrastructure. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L1/L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience 5+ years hands on IT support and interacting with application end users. Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and at executive levels. Understanding of ITIL / best practices for supporting a production environment PreferredITIL v3 foundation certification. PreferredExperience in a financial institution or large corporation; good technology background. PreferredPrior experience working in chatbot based communication model or project. Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical competency Cloud Technologies: Hands-on experience with Google Cloud Platform (GCP). Strong understanding of Google Cloud Run for managing serverless containerized applications. Proficiency in configuring and managing Google Observability tools (Cloud Monitoring, Logging, and Error Reporting). DevOps Tools: Expertise in GitHub Actions for CI/CD pipelines. Experience with GitHub for version control and collaboration. AI/ML and Chatbot Frameworks[Good to have] Experience with Dialogflow for building and optimizing chatbot applications. Knowledge of Google Moderation API and sensitive data removal services for content safety and compliance. Incident and Operations Management: Familiarity with incident management processes for high-criticality systems. Strong skills in monitoring application performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. How well support you

: Job Title- Production Support Analyst, AS Location- Pune, India Role Description L2 Technical Application Support What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provide hands on technical support for a suite of applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rota covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 6 to 8 years providing hands on IT support and interacting with application end users. Preferred: Experience in an investment bank, financial institution, or large corporation. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred: Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. TECHNICAL COMPETENCIES Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred: Familiarity with coding language such as JAVA and .Net or Perl/Shell scripting. Preferred: Experience with Java hosting environments like WebSphere, Tomcat etc. Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience and hands-on on IBM BPM, Camunda , WAS etc. (preferred) Experience on RPA platforms like Blueprism/Chatbots (Preferred) Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How well support you

Key Responsibilities: 1. NPS, CSAT & Journey Ratings Ownership Lead initiatives that directly influence NPS as the primary CX metric, along with CSAT and journey-level ratings. Build scorecards and analytics that isolate drivers, measure impact, and guide roadmap priorities. 2. Strategic CX Programs Design and own quarterly/half-yearly experience programs (e.g., onboarding, support journeys, app adoption) with targets on NPS improvement, effort reduction, and revenue outcomes. Align goals and delivery across stakeholders using program charters, success metrics, and governance cadences. 3. Voice of Customer (VoC) System Design Drive capture of customer sentiment across all key moments – via NPS, CSAT, in-app surveys, call transcripts, and chat logs. Set up event triggers using Salesforce and CleverTap to ensure timely and contextual feedback loops. 4. Feedback Analysis & Narrative Building Analyze structured and unstructured feedback to uncover pain points and opportunity themes. Develop a strong customer insight narrative for leadership reviews, business decisions, and journey re-design. 5. Journey Diagnostics & Design Conduct journey diagnostics to identify customer friction in flows like account setup, order execution, and fund transfer. Partner with product and design teams to embed customer-centric improvements into digital and assisted touchpoints. 6. Contact Ratio & Deflection Strategy Deep-dive into contact drivers across IVR, chat, and CS to reduce effort and improve resolution effectiveness. Co-create deflection strategies with chatbot/IVR leads that contribute to NPS uplift and cost reduction. 7. Lifecycle-Based CX Reporting Build and maintain dashboards that tie experience metrics to behavior (e.g., trading activity, activation, dormancy). Use insight to shape customer lifecycle communications, nudges, and product features. 8. Frontline & Sales Enablement Work with CS and Sales teams to implement programs that reduce escalations, improve FCR (First Contact Resolution), and boost customer delight. Use VoC personas and verbatim-driven coaching to improve empathy and response quality. 9. CX Forums & Leadership Engagement Facilitate monthly/quarterly CX councils across Product, Business, Risk, and Customer Operations. Ensure NPS and CX outcomes are central to strategic discussions and prioritization. Experience & Skills Required: 7+ years of total experience, primarily in CX, consulting, or growth/product roles. Demonstrated ability to lead strategic programs that delivered measurable impact on NPS, CSAT, cost, or revenue. Solid understanding of the broking and capital markets industry, including customer journeys and regulatory nuances. Strong technical understanding of system integrations – including CRM (e.g., Salesforce), analytics platforms, telephony/chat systems, and feedback tools. Exceptional data analysis skills (Excel/SQL/dashboarding) and people skills – able to influence across senior stakeholders, CS teams, and product squads.

About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Title – Tosca Automation Test Engineer Location: Only Gurgaon location Educational Background – Any Graduate Key Responsibilities: • Good understanding and experience in Agile test automation frameworks and approaches • Development Skills- able to code in Python and create developer tests(e.g unit and integration testing of AWS Lambda functions with Boto3 and Pytest) • Familiar with AWS environment and AWS service (S3, Lex, Bedrock) • Test Automation experience (Tosca) • Experience with test automation in the IVR (Cyara) • Experience with Contact Center Solutions (CCaas) and Amazon Connect • Experience with Gen- AI powered chatbot testing • Able to Work independently to create reusable test automation patterns. • Experience with Tricentis TOSCA, Selenium automation tool. • Experience with Java/Python. • Exposure to Performance testing jmeter. • Exposure with API, Desktop, web, mobile, DB, Mainframe, and files automation with Tosca • Experience on integration with qTest • Good to have experience with, Selenium, Cucumber, Appium, JUnit, • Good to have exposure of GenAI. • Programming experience in Java. • Jenkins Git, Scrum, Jira, or other agile tools • Knowledge of DevOps, continuous integration and delivery concepts, specifically continuous testing • Preferred Experience with BDD, TDD, ATDD • Experience in the design and development of code to automate functional and regression tests • Understanding of SQA procedures, policies and principles • Experience in Agile development • Ability to work independently with little or no supervision • Excellent written and verbal communication skills • Strong research, analytical and problem solving skills Skills Required: Mandatory Skills: Tosca , Python Good to have skills: Contact Center Solutions (CCaas) and Amazon Connect, Gen- AI powered chatbot testing, test automation in the IVR (Cyara)

Primary Skills ITSM automation SME, conversational AI architects and consultants RPA automation, self-healing solutions architects and consultants Observability tools (APM and infra) SMEs AI Ops architects and consultants L3 solutions architects and consultants CloudOps / FinOps consultants AI architects, Agentic AI SMEs Role and Responsibilities Hands on experience on ITSM automation, should have worked as SME, conversational AI architects and consultants. have the working experience with L3 solutions architects on Gen AI driven impact analysis, Gen AI driven code generation Excellent problem solving/analytical skills and complex troubleshooting methods. Excellent presentation, verbal, and written communication skills. Good and adaptable with : ITSM, ServiceNow (interchangeable with SNOW), NowAssist, BMC Helix, BMC Remedy, BMC Helix RemedyForce

About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more High Impact as Businesses drive 25-80% Revenues using AiSensy Platform Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors We are looking for a results-driven Ad Account Manager (CTWA) to help businesses optimize, scale, and grow their WhatsApp ad campaigns while increasing ad spend and retention. The ideal candidate is analytical, client-focused, and experienced in Meta Ads, WhatsApp funnels, and performance marketing. Key Responsibilities: Campaign Strategy & Execution: Manage & optimize Meta Ads campaigns (Click-to-WhatsApp, Lead Ads, Retargeting). Develop strategies to increase client ad spend & improve ROI . Conduct A/B testing, audience segmentation, and budget optimization . Ensure tracking & analytics are set up correctly (UTMs, Meta Pixel, WhatsApp API tracking). Client Success & Growth Consulting: Act as a strategic advisor to clients, helping them scale CTWA ad campaigns . Educate clients on ad optimization strategies & WhatsApp funnel best practices . Analyze campaign performance and provide data-driven insights & recommendations . Conduct regular strategy calls to drive account growth & retention. WhatsApp Funnel Optimization: Guide clients in setting up automated WhatsApp sales funnels . Optimize chatbot flows, follow-up sequences, and retargeting strategies . Ensure seamless CRM & API integrations to improve conversion tracking. Revenue Growth & Upselling: Drive increased ad spend per client through campaign performance improvements . Identify upsell & cross-sell opportunities (e.g., WhatsApp automation, lead nurturing tools). Work closely with the sales team to expand existing client accounts . Required Qualifications & Experience: Must-Have: 3-6 years of experience in Paid Social / Meta Ads / Ad Account Management. Hands-on expertise in Facebook Ads Manager & Click-to-WhatsApp campaigns . Strong analytical skills – ability to interpret data, optimize campaigns, and reduce CPL. Experience in client-facing roles (account management, customer success, or consulting). Familiarity with WhatsApp Business API & marketing funnels. Excellent communication & strategic consulting skills to guide clients. Good-to-Have: Experience in Google Ads, LinkedIn Ads, or TikTok Ads. Basic knowledge of WhatsApp automation & chatbot setup. Experience in SaaS, B2B marketing, or digital agency roles. Understanding of CRM integrations & audience segmentation.

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

Full-Stack AI Developer Job Type: Off-shore (Full-Time) Experience: 8-10 years Job Description : We are seeking a skilled Full Stack Developer with 8-10 years of experience to join our AI team. Mandatory Skills: Custom application development (Python and .Net is ideal) Proficiency in Python is essential (application development and AI/ML libraries) Databases: Strong knowledge of database design, development, and management System integrations / API development Github Familiarity with microservices architecture Knowledge of CI/CD pipelines and DevOps practices Past experience with Azure / AWS services Strong written and spoken English communication skills n8n tool proficiency Chatbots LLM-based applications ML modeling (preferable) Great to have: Azure certification Past work with open source AI models Past work with OpenAI Experience with MLOps Key Responsibilities API Development & Integration: Design, develop, and maintain robust APIs and ensure seamless integration with various systems and applications. Azure Cloud Services: Utilize Azure cloud services for deploying and managing applications, ensuring high availability and scalability. AI Modeling: Develop and implement AI models, particularly using open-source LLMs, to enhance chatbot functionalities and other AI-driven applications. Python Development: Write efficient, reusable, and scalable code in Python to support backend functionalities. Database Management: Design, develop, and maintain databases, ensuring data integrity, security, and performance. Chatbot Development: Build and optimize chatbot solutions leveraging LLM-based architectures. n8n Workflow Automation: Design, implement, and maintain automated workflows using the n8n tool. Collaboration: Work closely with data scientists and business stakeholders to deliver integrated solutions. Troubleshooting & Debugging: Identify and resolve backend issues, ensuring optimal performance and reliability. This is a remote offshore position, with exciting long-term projects and the chance to work with a dynamic, global tech team. To apply: Send your resume to info@ribbitzllc.com

Description: Hiring for QA automation lead People will be considered as immeidate joiners and experince in GenAi projects with Python and JS Requirements: Bachelor's degree in computer science, software engineering, or a related field. 2+ years of experience in software testing or a related role. Strong understanding of software development methodologies (Agile, Waterfall) and testing principles. Experience with various testing techniques and tools. Excellent communication, interpersonal, and client-facing skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with data analysis and manipulation techniques. Proficiency or willingness to quickly upskill in GenAI concepts and technologies is required.. Job Responsibilities: Collaborate with clients to understand their software development processes, testing needs, and project requirements. Identify input type need based on relevant data for test case generation, including: System requirements and design documents User stories and acceptance criteria API specifications and documentation Existing test cases and test data Code repositories and version control history Analyze the gathered data to identify patterns, edge cases, and potential areas of risk. Work closely with our engineering and delivery teams to ensure the GenAI tool is effectively utilized and optimized for each clients specific needs. Contribute to the ongoing improvement of our data gathering processes and best practices. Ability to Configure the BOT by answering business questions and trigger the BOT. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Job description About this role Team Overview: Data is at the core of the Aladdin platform, and increasingly, our ability to consume, store, analyze, and gain insight from data is a key component of our competitive advantage. The Data Engineering team is responsible for the data ecosystem within BlackRock. We engineer high performance data pipelines, provide a fabric to discover and consume data, and continually evolve our data storage capabilities. We believe in writing small, testable code with a focus on innovation. We are committed to open source, and we regularly contribute our work back to the community. We are seeking top tier Cloud Native DevOps Platform Engineers to augment our Enterprise Data Platform team. Our objective is to extend our data lifecycle management practices to include structured, semi structured and unstructured data. This role requires a breadth of individual technical capabilities and competencies, though, most important, is a willingness and openness to learning new things across multiple technology disciplines. This role is for practitioners and not researchers. As a Data Platform Cloud/DevOps Engineer in the Data Engineering team you will: - Work alongside our systems engineers and UI developers to help design and build scalable, automated CI/CD pipelines. Help prove out and productionize infrastructure and tooling to support scalable cloud-based applications Working/Unlocking myriad generative AI/ML use cases for Aladdin Data and thus for BlackRock Have fun as part of an awesome team Specific Responsibilities: Working as part of a multi-disciplinary squad to establish our next generation of data pipelines and tools Be involved from inception of projects, understanding requirements, designing & developing solutions, and incorporating them into the designs of our platforms Mentor team members on technology and best practices Build and maintain strong relationships between DataOps Engineering and our Technology teams Contribute to the open source community and maintain excellent knowledge of the technical landscape for data & cloud tooling Assist in troubleshooting issues, support the operation of production software Write technical documentation Desirable Skills Data Operations and Engineering Comfortable reading and writing python code for data acquisition, ETL/ELT Experience orchestrating data pipelines with AirFlow and/or Argo Workflows Experience implementing and operating telemetry-based monitoring, alerting, and incident response systems. We aim to follow Site Reliability Engineering (SRE) best practices. Experience supporting database or datastores e.g. MongoDB, Redis, Cassandra, Ignite, Hadoop, S3, Azure Blob Store; and various messaging and streaming platforms such as NATS or Kafka Cloud Native DevOps Platform Engineering Knowledge of the Kubernetes (K8s) APIs with a strong focus on stateful workloads Templating with Helm, ArgoCD, Ansible, and Terraform Understanding of the K8s Operator Pattern - comfort and courage to wade into (predominantly golang based) operator implementation code bases Comfortable building atop K8s native frameworks including service mesh (Istio), secrets management (cert-manager, HashiCorp Vault), log management (Splunk), observability (Prometheus, Grafana, AlertManager). Experience in creating and evolving CI/CD pipelines with GitLab or Github following GitOps principles Natural/Large Language Models (Good to have) Experience with NLP coding tasks like tokenization, chunking, tagging, embedding, and indexing supporting subsequent retrieval and enrichment Experience with basic prompt engineering, LLM fine tuning, and chatbot implementations in modern python SDKs like langchain and/or transformers Overall 5-8 years of hands-on experience in DevOps Cloud or related Engineering practices. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R254580

Job Title: Senior Data Scientist Location:Hyderabad/Bangalore Department: Advanced Analytics & AI Solutions About the Role We are seeking a highly skilled Senior Data Scientist to lead the end-to-end design, enhancement, and deployment of a machine learning solution that predicts the virality of press articles. This role is part of a high-impact digital media analytics project designed to support brand reputation management by forecasting which headlines are likely to gain rapid traction. The ideal candidate brings deep expertise in natural language processing (NLP), deep learning (especially transformer models like BERT), and hands-on experience with Azure AI services. You will drive the evolution of a proof-of-concept Python model into a scalable, production-grade Azure-based solution integrated with downstream generative AI interfaces. Key Responsibilities Lead the development and optimization of a BERT-based pairwise comparison model for predicting press article virality. Incorporate temporal dynamics into modeling strategy to enhance prediction accuracy over time. Design and implement scalable ML pipelines using Azure AI Hub, Foundry, Blob Storage, and Cosmos DB. Collaborate with architecture and platform teams to ensure smooth lift-and-shift deployment of the solution into client environments. Integrate outputs with Azure OpenAI (GPT-4o) to build conversational interfaces via Microsoft Copilot Studio or Power Apps. Evaluate model performance using robust metrics (accuracy, AUC-ROC, ranking correlation). Manage compute budgets (under $1,000/month) through cost-efficient compute planning and Azure monitoring tools. Work closely with stakeholders to translate business requirements into ML model specifications and insights delivery. Stay up-to-date with advances in NLP, ranking models, and Azure ML ecosystem. Required Skills & Experience 6–10 years of experience in Data Science or Machine Learning, with a strong focus on NLP or content-based recommendation systems. Deep proficiency in Python, with expertise in transformers, PyTorch/TensorFlow, Hugging Face, and data science libraries (pandas, scikit-learn). Hands-on experience with BERT, pairwise learning, and ranking models. Prior exposure to temporal modeling techniques (e.g., sliding windows, time-based feature engineering). Strong experience with the Azure ecosystem, including: Azure AI Hub and Foundry Azure Machine Learning Azure OpenAI Azure Cosmos DB and Blob Storage Azure Monitor and Application Insights Experience designing or integrating generative AI solutions (e.g., GPT-4, Claude, Gemini). Familiarity with CRISP-DM methodology or other structured data science lifecycles. Preferred Qualifications Experience working with media or digital marketing datasets (clickstream, headlines, user interactions). Knowledge of semantic search or vector databases. Understanding of Copilot/Chatbot development on Microsoft platforms. Experience managing data science projects with budget constraints and deployment pipelines. Published research or prototypes in NLP or content virality modeling is a strong plus. Certifications DP-203: Azure Data Engineer Associate AI-102: Azure AI Engineer Associate DP-600: Fabric Analytics Engineer Associate Hugging Face Transformers Certification TensorFlow Developer Certificate or PyTorch Fundamentals by Meta Google Cloud Certified Professional Data Engineer (if cross-cloud experience is relevant) Certified Specialist in NLP (e.g., DeepLearning.AI NLP Specialization on Coursera)

Location: Hyderabad Experience: 5-8 years Notice period : 0-30 days preferred only Job Description Moderate CNET experience We use Telerik Test Studio our full application stack is built on CNET so building automated test scripts will require the ability to understand the code Building out frontend UI test cases through test studio Building out individual unit regression integration and API tests Moderate to advanced SQL knowledge Assist in building out automated data tests querying validations etc Experience in building out test strategies and plans Bug and defect tracking Executing on manual test cases where required Soft Skills Great communicator Ability to work with business analysts PMs developers etc Leadership capabilities Highly accountable Diverse thinking to help drive creative test case creation Skills Mandatory Skills : User Acceptance Testing,AI/ML Testing,API/Microservices RestAssured Testing,Cloud Application Testing,Chatbot,SpecFlow for Testing,SQL & Database testing,BDD -Testing,Test Reports and Dashboards -Testing,Cloud Testing

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Analyst Principal responsibilities Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and / or resolved Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve Uses systemic thinking and creativity in devising solution options Evaluates relative costs, benefits and obstacles of potential solutions before implementing Articulates or translates complex information in clear, meaningful and structured way to suit audience Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy Anticipates issues and risks and acts to mitigate these quickly Handles any unforeseen roadblocks swiftly and effectively Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Operational Performance: Defines requirements management, designs solutions and structures based on business requirements Identifies areas of impact on the target operating model and designs activities to mitigate impact Challenges business intent in a constructive manner Manages the change audience with communications, training and development. Supports the programme management with impact assessment for change requests Capability and People Development: Promotes pace and energy within the team, understands differences between people as an opportunity to learn from varied viewpoints Supports others’ design efforts where they have relevant experience and operates in a collaborative manner Builds professional relationships and networks with people in or outside of the team as part of day-to-day work Requirements Transformation skills (BA skills, Process Mapping, Data analysis and knowledge of SQL, Agile- experience with Agile Ways of Working, JIRA, Confluence) Cross functional Stakeholder Management (Business, IT, Data, Ops etc) Related Domain experience - Channels ,Chatbot, CC ops Knowledge: Strong business analysis, requirements gathering and design technique skills Change management and implementation management techniques and approaches Basic business reengineering knowledge Experience: Relevant experience in a business analysis role working on complex projects across countries or regions Overall financial services industry knowledge with specific functional expertise Experience in business analysis, solution design, change & implementation or consulting activities Analytical and problem solving skills Ability to work independently and proactively Experience with running meetings over video or teleconference Knowledge of MS Office and business analysis tools Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user Experience with transformation changes design & initiation (D&I) are an advantage Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects Effective communication, inter-personal and negotiating skills Proven ability to work across regions,senior stakeholders and business sponsors What additional skills will be good to have? Capabilities Agile expertise Business Analysis & Design Business Case and Benefits Realisation Delivery at Pace Managing Change and Implementation Process Re-engineering Problem Solving and Critical Thinking Engaging with Customers, Stakeholders and Colleagues Working in a Dynamic Environment Working Responsibly The following additional skills would be advantageous: Certified Business Analysis Professional (CBAP) – If not held, you would be expected to work towards the qualification Agile Certifications Design Thinking You’ll achieve more at HSBC HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” ***Issued By HSBC Electronic Data Processing (India) Private LTD***