Chat Support Specialist

As a Chat Process Associate at our company, you will be responsible for providing exceptional customer service through our chat support platform. Your primary duties will include: - Handling customer queries with professionalism and empathy - Promoting and upselling products/services to customers - Ensuring high-quality customer experience through timely responses - Achieving sales and support targets To excel in this role, you must meet the following qualifications: - Graduate in any stream - Excellent written communication skills, with proficiency in English - Strong persuasion and sales aptitude - Ability to multitask and thrive in a fast-paced environment - Minimum of 1 to 2 years of prior experience in sales or chat support - Experience in Telecom Billing is preferred If you possess the above qualifications and are eager to join a dynamic team in Thoraipakkam, OMR Chennai, we look forward to receiving your application.,