Chat Support Specialist

You are required to work as a Chat Process Associate in the customer Chat Support Team. Your primary responsibilities include: - Handling customer queries via chat professionally and empathetically - Promoting and upselling products/services when opportunities arise - Ensuring high-quality customer experience by providing timely responses - Achieving sales and support targets To qualify for this role, you need to meet the following requirements: - Graduation in any stream - Excellent written communication skills with proficiency in English - Strong persuasion and sales aptitude - Ability to multitask and thrive in a fast-paced environment - Minimum of 1 to 2 years of prior experience in sales/chat support - Experience in Telecom Billing is preferred.,