Chat Support

As a Chat Process Associate at our company, you will be responsible for handling customer queries via chat with professionalism and empathy. Your role will involve promoting and upselling products/services wherever applicable, ensuring a high-quality customer experience with timely responses, and achieving sales and support targets. Key Responsibilities: - Handle customer queries via chat with professionalism and empathy - Promote and upsell products/services wherever applicable - Ensure high-quality customer experience with timely responses - Achieve sales and support targets Qualifications Required: - Graduate in any stream - Excellent written communication skills (English proficiency required) - Strong persuasion & sales aptitude - Ability to multitask and work in a fast-paced environment - Minimum 1 to 2 years of prior experience in sales/chat support - Telecom Billing experience is preferred.,