0 years
2 - 4 Lacs
Posted:3 days ago|
Platform:
On-site
Full Time
Customer Interaction: Engage with customers through live chat to address queries, complaints, and concerns. Problem Resolution: Provide timely, accurate solutions, troubleshooting issues efficiently. Product Guidance: Offer information and guide users through product/service features. Multitasking: Handle multiple chat conversations simultaneously. Escalation: Escalate complex or critical issues to supervisors. Documentation: Log interactions and resolutions. Adherence: Follow standard operating procedures (SOPs) and service standards.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹19,900.00 - ₹38,900.00 per month
Benefits:
Work Location: In person
DIACRITECH TECHNOLOGIES PRIVATE LIMITED
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