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For Employers

Chat Process Executive

Magnum Environment Management Private Limited

0 - 31 years

1 Lacs

chinar fortune city bhopal

Posted:23 hours ago| Platform: Apna logo

Apply

Skills Required

chat support resolve communication typing schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Chat Support Associate – Swiggy Process (Magnum) Location: Ground floor, Chinar Fortune behind Vrindavan Dhaba, hoashangabad road Shift Timings: · Male Candidates: 24×7 rotational shifts Salary: · Freshers: ₹13,000 + ₹1,000 (incentives) · Experienced: ₹14,000 + ₹1,000 (incentives) Job Type: Full-time | Immediate Joiners Preferred · Key Responsibilities: Handle customer queries and concerns through chat support (non-voice process). · Provide prompt, accurate, and professional responses to ensure high customer satisfaction. · Resolve customer complaints by identifying issues and providing appropriate solutions. · Maintain records of customer interactions and follow communication procedures, guidelines, and policies. · Coordinate with internal teams when necessary to ensure seamless issue resolution. · Requirements: Education: Minimum 12th pass / Graduate (any stream). · Experience: Freshers & experienced candidates are welcome. · Good communication skills in English & Hindi. · Basic computer knowledge and typing skills. · Ability to work in rotational shifts (as per gender-based schedule). · Should be flexible, customer-oriented, and a quick learner. ✅ Immediate Joiners required – Apply now and be a part of the Swiggy support team! Regards, HR Executive Sanjhi Jain Magnum Group Interested candidate can contact on 9303299754.

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Chat Process Executive