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Chat Process Executive

Chat Process Executive

Devdort Consultants

0 - 31 years

3 - 4 Lacs

makarba ahmedabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

chat support service query resolve communication grammar typing

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive (Non-Voice) Location: Ahmedabad, Gujarat Type: Full Time We are inviting applications from motivated individuals for the position of Chat Service Representative. Candidates must be open to relocation to Ahmedabad, Gujarat. This role offers a remarkable opportunity for both freshers and experienced professionals to enhance their careers within a supportive and dynamic organizational culture. Role Overview As a Chat Service Representative, you will manage customer communications across written platforms such as chat, email, text, and social media. You will ensure efficient query resolution, accurate product information, and a positive customer experience through professional and empathetic interactions. Key Responsibilities Handle customer queries through chat, email, and other text-based channels Identify and resolve issues promptly with precision and care Maintain quality standards to ensure customer satisfaction Eligibility Criteria Minimum qualification: High School Diploma or equivalent Freshers are welcome; prior customer service experience (minimum 1 year) preferred Excellent written English communication with strong grammar and spelling Basic computer proficiency and typing accuracy Willingness to work in rotational shifts, including weekends and night shifts Salary: ₹25,000 – ₹38,000 CTC per month (based on interview & experience) Perks and Benefits Provident Fund One-way cab facility (for night shifts) Shift allowance Insurance coverage Language Requirement: English (Proficient)

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Chat Process Executive