Channel Sales Executive

Position: Channel Sales Executive Department: SalesLocation: Shalimarbagh DelhiJob OverviewWe are seeking a dynamic and detail-oriented Channel Sales Executive to manage new dealer appointments and maintain strong relationships with existing dealers. This role is critical to our business growth and client satisfaction.Key ResponsibilitiesNew Dealer Appointment & Onboarding

• Lead Generation: Identify and target new locations; generate meetings for potential dealer partnerships
• Follow-up Management: Conduct systematic follow-ups post-meetings and maintain detailed records in ZOHO CRM
• CRM Management: Create client accounts, update conversation notes, and track all interactions in ZOHO
• Sample Coordination: Process and dispatch product samples based on client requirements
• Documentation: Share certificates, authorization letters, and other required documents after dealer appointments
• Reporting: Provide regular updates on progress, challenges, and opportunities to the reporting manager

Existing Dealer Relationship & Growth

• Client Support: Serve as the primary liaison between clients and internal departments to ensure seamless communication
• Account Management: Create monthly opportunities in ZOHO CRM; maintain updated client data, agreements, and communication records
• Order Coordination: Monitor orders and work with operations/logistics teams to ensure on-time delivery; resolve delivery and billing issues promptly
• Performance Reporting: Prepare weekly and monthly account performance reports; analyze revenue vs. targets and present insights during CPC meetings
• Business Development Support: Assist in creating proposals, presentations, and marketing materials; support client engagement initiatives, including carpenter meets and quarterly gifting programs
• Client Retention: Follow up on pending orders; collect regular feedback and market insights; update CRM daily; handle client complaints efficiently and ensure timely resolution
• Plant Coordination: Liaise with the plant team regarding delayed or punched orders; keep clients informed of status updates
• Client Communication: Share monthly sales reports; manage end-user visits at the Head Office
• Daily Reporting: Update Daily Progress Monitoring (DPM) and present as required; maintain consistent communication with Manager on partner progress, challenges, and targets

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or related field
• 1-3 years of experience in client relationship management, sales support, or business development
• Proficiency in CRM software (ZOHO experience preferred)
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Ability to handle multiple priorities and work in a fast-paced environment

What We Offer

• Competitive salary package
• Performance-based incentives
• Professional development and training opportunities
• Collaborative and supportive work environment
• Career growth opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,557.05 - ₹35,460.82 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person